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Discover Puerto Rico Reports Highest Tourism Revenue And Visitor Numbers In The Island's History As It Celebrates One-Year Anniversary

With year-to-date revenue of $445M and 1.67M passenger arrivals across the San Juan, Ponce, and Aguadilla airports, Puerto Rico is tracking towards a record-breaking year.

SAN JUAN, Puerto Rico, July 1, 2019 /PRNewswire/ -- Today, Discover Puerto Rico, the Island's first-ever Destination Marketing Organization (DMO), celebrates its one-year anniversary, announcing that tourism is the strongest it's ever been, as the destination tracks towards a record-breaking year. Year-to-date revenue is the highest in the Island's history, with $445M reported through May.1 The Island has received 1.67M visitors across the San Juan, Ponce, and Aguadilla airports in the first few months of this year, the highest number of airport arrivals in the January-April timeframe in the Island's history.2

To discover all the beauty Puerto Rico has to offer, visit DiscoverPuertoRico.com. (PRNewsfoto/Discover Puerto Rico)

"Despite the World Travel & Tourism Council (WTTC) estimating a recovery between 2021-2022, and New Orleans taking eight years to get back to pre-Katrina levels, we set an aggressive goal to fast-track the visitor economy at a record pace, for the benefit of local communities," said Brad Dean, CEO of Discover Puerto Rico.

Since its inception last July, Discover Puerto Rico quickly embarked on a mission to reposition Puerto Rico's brand, fully capitalizing on the Island's rich tourism product to thrive as a leading Caribbean destination. The organization's five major initiatives include:

  • Decreased negative perception: Discover Puerto Rico addressed the negative perceptions travelers and meeting planners had, to strengthen both the leisure and meetings and conventions segments. 
  • Repositioned the brand for growth: Given inconsistent branding through the years, Discover Puerto Rico repositioned the brand. They developed a new brand identity, and launched a research-based marketing strategy, along with a new brand campaign, a move that has already yielded results and will yield even greater long-term impact. 
  • Revamped digital marketing that drives results: Discover Puerto Rico is more strongly connecting with travelers online. The new website, revamped approach to driving social media engagement, and strong digital ad performance, are proving effective.
  • Catapulted the meetings and conventions business: Discover Puerto Rico took a very weak pipeline of sales prospects, and injected strong interest to propel Puerto Rico as a leading force in the space, as the they elevate the Island's status as the most technologically-advanced destination in the Caribbean, offering ease of traveling, combined with unparalleled culture and diverse natural offerings.
  • Increased operational efficiency and effectiveness: The DMO is preparing for industry accreditation to position Discover Puerto Rico among the highest in quality and performance standards for destination marketing and management. A year in advance of being eligible, the DMO checks off meeting high standards in areas including governance, finance, human resources, sales, communications, branding, destination development, and research. The DMO already complies with 70% of the mandatory accreditation standards and 40% of the aspirational or voluntary standards of leading DMOs. 

"We're thrilled to report that Puerto Rico's tourism is the strongest it's ever been. However, this is just the first step. Our ultimate objective is to put the transformative power of travel to work in Puerto Rico, by doubling the visitor economy, and continuing to benefit the Island's residents and businesses. It's critical to ensure we have the right resources to continue this momentum," said Brad Dean, CEO of Discover Puerto Rico.

The destination is seeing numerous enhancements to its product, drawing travelers to its growing list of experiences. The Island's rich culture, cuisine, history, arts, music, and dance are unparalleled. It's an Island filled with natural wonders, including the only tropical rainforest in the U.S. Forest Service, El Yunque National Forest, and three of the world's five bioluminescent bays.

The Island has also become a hotspot in the Caribbean for the LGBTQ+ community with a culture of inclusivity, and a variety of attractions and nightlife.

And, with growing hospital developments on the Island, and the benefit of recovery in a tropical climate, the medical tourism sector will also be one of growth in the future.  

Among Puerto Rico's numerous and exciting future endeavors, are the 500-year anniversary of San Juan, with cultural events beginning in Fall 2019, the opening of District San Juan, a five-acre hospitality and entertainment district, destined to be the most vibrant in the Caribbean, and being named the host destination for the upcoming World Travel and Tourism Council (WTTC) 2020 Global Summit.

For more information on the destination, visit: DiscoverPuertoRico.com.

About Discover Puerto Rico 

Discover Puerto Rico is a newly established private, not for-profit Destination Marketing Organization (DMO) whose mission is to make Puerto Rico visible to the world as a premier travel destination. The DMO brings prosperity to the people of Puerto Rico, by collaboratively promoting the Island's diversity and uniqueness for leisure and business travel, and events. It is responsible for all global marketing, sales, and promotion of the destination, and works collaboratively with key local governmental and non-governmental players throughout Puerto Rico's visitor economy and community at large, to empower economic growth. To discover all the beauty the Island has to offer, visit DiscoverPuertoRico.com.


1 Source: STR Monthly Trend Report, January-May 2019. AirDNA Monthly Market Summary Report, January-May 2019

2 Source: Aerostar Airport Holdings, LLC. PMM Business Intelligence, January-April 2019

3 Source: Strategic Marketing & Research Insights, LLC, Brand Health Research

4 Source: Discover Puerto Rico, Planners' Perception Research

5 Source: Arrivalist



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