SURREY, BC / ACCESSWIRE / March 8, 2016 / Recognizing that the golf industry has had its issues with timely and effective service and support of golf technologies for courses, DSG GLOBAL INC. (DSGT), is launching PAR 72 SERVICE & SUPPORT PROGRAM, a new program for client courses that will guarantee service and support within 24 hours of a problem arising, or you don't pay for service on the problematic products.
"It's about time someone stepped up and gave golf courses the kind of service and support that has been lacking for so long," said CEO, Robert 'Bob' Silzer. "No more calls going to nowhere when there's a problem, no more waiting around for months to get something fixed or replaced. For too many years, GPS companies have been making promises they don't deliver. Now we're guaranteeing that our team will respond and deliver within 24 hours and solve your problems within 72 hours."
This guarantee is the first of its kind in the industry and was born from DSG's desire to make sure its clients are covered. PAR 72 works in three stages:
STAGE 1: IMMEDIATE RESPONSE
When a problem arises for a client course, DSG guarantees it will respond to the problem called in by the course within 24 hours, or less.
STAGE 2: EVALUATION
DSG will evaluate the problem within the next 24 hours and attempt to fix remotely.
STAGE 3: RESOLUTION
If the problem can't be fixed remotely, then DSG will, within the next 24 hours, ship a new product to the client and the client ships the old one back for service.
Silzer went on to explain: "We guarantee that within 72 hours you are back up and running with working gear and getting full value. Truth is, most problems can be fixed a lot quicker, but it's very important to us that our client courses get a full-fledged guarantee for service and support and are operating with DSG's Tag System at all times. No one is doing this in the industry."
The program officially launches April 1st, 2016 when all DSG client courses will receive a web link to enroll in the PAR 72 SERVICE & SUPPORT PROGRAM to receive their Certificate of Guarantee.
"Our clients can take that certificate to the bank. If we do not deliver a fix to their problem product within 72 hours, then the next week of service is free," continued Silzer.
About DSG Global Inc.
DSG Global, Inc. is a technology company that offers a variety of products for fleet management in several industries. Its clients are using DSG's patented technology to significantly reduce costs, increase safety and enhance customer satisfaction. DSG has historically focused on the golf industry where golf course operators manage their fleet of golf carts, turf equipment, and utility vehicles remotely using DSG's SaaS technology and advanced GPS hardware. Their technology is deployed in over 15,000 vehicles on 300 courses worldwide. DSG is aggressively expanding into new revenue streams through its R3 advertising program, golf tournament software, licensing and distribution of new technology like the all-electric, low speed vehicle, the 100e. You can learn more and visit DSG at dsgtag.com or www.facebook.com/dsgglobal or www.twitter.com/DSG_Golf.
Safe Harbor for Forward-Looking Statements
This information contains forward-looking statements. Forward looking statements in this press release include statements relating to the Company's corporate finance and other strategic initiatives, and the Company's expansion into markets outside of the golf industry. Forward-looking statements are inherently subject to risks and uncertainties which could cause actual results to differ materially from those in the forward-looking statements, including, without limitation, the following: the timing and nature of any capital raising transactions; our ability to offer products and services for use by customers in new markets outside of the golf industry; the risk of competition; our ability to find, recruit and retain personnel with knowledge and experience in selling products and services in these new markets; our ability to manage growth; and general market, economic and business conditions. Additional factors that could cause actual results to differ materially from those anticipated by our forward-looking statements are under the captions "Risk Factors" and "Management's Discussion and Analysis of Financial Condition and Results of Operations" filed with the Securities and Exchange Commission. The Company disclaims any obligation or undertaking to update forward-looking statements.
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