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Edited Transcript of ATGE earnings conference call or presentation 4-Feb-20 10:00pm GMT

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Q2 2020 Adtalem Global Education Inc Earnings Call OAKBROOK TERRACE Feb 11, 2020 (Thomson StreetEvents) -- Edited Transcript of Adtalem Global Education Inc earnings conference call or presentation Tuesday, February 4, 2020 at 10:00:00pm GMT TEXT version of Transcript ================================================================================ Corporate Participants ================================================================================ * Lisa W. Wardell Adtalem Global Education Inc. - Chairman of the Board, President & CEO * Maureen Resac;Vice President, Treasury and Investor Relations * Michael O. Randolfi Adtalem Global Education Inc. - Senior VP, CFO & Treasurer ================================================================================ Conference Call Participants ================================================================================ * Corey Adam Greendale First Analysis Securities Corporation, Research Division - MD * Gregory R. Pendy Sidoti & Company, LLC - Consumer Analyst * Huang Howe Barrington Research Associates, Inc., Research Division - Senior Investment Analyst & Research Analyst * Jeffrey Marc Silber BMO Capital Markets Equity Research - MD & Senior Equity Analyst * Jeffrey P. Meuler Robert W. Baird & Co. Incorporated, Research Division - Senior Research Analyst ================================================================================ Presentation -------------------------------------------------------------------------------- Operator [1] -------------------------------------------------------------------------------- Good afternoon. My name is Gabriel, and I will be your conference operator for today. At this time, I would like to welcome everyone to the Adtalem Second Quarter conference call. (Operator Instructions) Maureen Resac, you may begin your conference. -------------------------------------------------------------------------------- Maureen Resac;Vice President, Treasury and Investor Relations, [2] -------------------------------------------------------------------------------- Thank you, and good afternoon. With me today from Adtalem's leadership team are Lisa Wardell, Chairman and Chief Executive Officer; and Mike Randolfi, Senior Vice President and Chief Financial Officer. I'd like to remind you that this conference call will contain forward-looking statements within the meaning of the safe harbor provision of the Private Securities Litigation Reform Act of 1995 with respect to the future performance and financial condition of Adtalem Global Education that involve risks and uncertainties. Actual results may differ materially from those projected or implied by these forward-looking statements. Potential risks, uncertainties and other factors that could cause results to differ are described more fully in Item 1A, Risk Factors, in the most recent annual report on Form 10-K for the fiscal year ended June 30, 2019, filed with the SEC on August 28, 2019, and our other filings with the SEC. Any forward-looking statements made by us is based only on the information currently available to us and speaks only as of the date on which it was made. We undertake no obligation to publicly update any forward-looking statements, whether written or oral, that may be made from time to time, whether as a result of new information, future developments or otherwise. During today's call, our commentary will refer to non-GAAP financial measures, which are intended to supplement, though not substitute, our most direct comparable GAAP measures. Our press release, which contains the GAAP financial and other quantitative information to be discussed today as well as reconciliation of GAAP to non-GAAP measures, is available on our website. Please note that all financial comparisons made during today's call are in comparison to the prior year period, unless otherwise stated. It is also important to note that our second quarter results and guidance reflect the application of discontinued operations for our former Business & Law segment as a result of the pending divestiture of Adtalem Brazil, which made up the entire segment. Telephone and webcast replays of today's call are available for 30 days. To access the replays, please refer to today's press release. And with that, I'll now turn the call over to Lisa. -------------------------------------------------------------------------------- Lisa W. Wardell, Adtalem Global Education Inc. - Chairman of the Board, President & CEO [3] -------------------------------------------------------------------------------- Good afternoon, and thank you for joining us. Before I discuss our results, I would like to welcome Maureen to our organization. Maureen recently joined Adtalem as Vice President of Treasury and Investor Relations, and we are excited to have her on the team. We delivered solid performance in the second quarter, reflecting both continued investment in our portfolio as well as our ongoing focus on execution. Overall, we grew revenue 4.8%, with growth across both verticals, and we maintained our focus on profitability as we balanced increased investment in marketing and recruiting with diligent management of corporate costs to deliver second quarter revenue and EPS within our expectations. Given our second quarter results and enrollment momentum, we believe we're well on track to reach our performance goals for the year. And as a result, we are reaffirming our revenue and EPS guidance for fiscal 2020. Now let me walk you through the highlights of each of our segments. Our long-term investments in marketing and recruiting strategies within the Medical and Healthcare vertical are beginning to deliver results as we grow both revenue and enrollments during the quarter. Chamberlain University delivered solid results, posting increases in both new and total student enrollments for the November 2019 session. Of note, the November enrollment period is online-only and made up primarily of the RN to BSN program, which drove overall enrollment growth. This represents a year-over-year new start growth in RN to BSN enrollments and is the direct result of the initiatives we put in place to improve our competitive positioning. More specifically, on our last quarterly call, we discussed our initiative to optimize our investment in marketing and recruiting as well as our new pricing and messaging initiative to better align our advertised pricing with what students actually pay in order to attract more students and bolster top line growth. Chamberlain also launched a strong new branding campaign, Step Forward, which has shown strong performance with disciplined investments. We're beginning to see the early benefit of all of these efforts, and I'm confident the initiatives we implemented will continue to make a positive impact as the year progresses. In addition to the approved trajectory of the RN to BSN program, our other programs also performed well. Our graduate programs delivered revenue growth during the quarter as the DNP program, in particular, delivered strong results. And our on-campus BSN program also continued to grow during the quarter. The San Antonio campus is open and operating at capacity for its first session. Chamberlain has also restructured its workforce solutions team to better understand the needs of hospital systems and health care providers as they seek more comprehensive answers to their anticipated health care workforce needs. As we increase our program offerings and post-academic student outcomes that allow for caps to be lifted in greater capacity, we're able to fill critical shortages for our employer partners. During the quarter, we continued to work to further institutional partnerships at Ross University School of Medicine. To that end, we announced our partnership with Oakwood University in October, which marked the eighth such agreement between Ross Med and a minority-serving institution, which is part of our continued commitment to addressing physician diversity and medical training access. This quarter, we have over 20 students from our HBCU/HSI school partnerships enrolled at RUSM with a growing pipeline of prospective applicants. This quarter, Ross Med held its new student White Coat Ceremony with students from 17 different countries represented, highlighting the school's increasingly global reach. We had an impressive residency match rate at Ross Med of 92%, which is a key driver in prospective student increase. At Ross University School of Veterinary Medicine, we launched a new graduate certificate in One Health, the interdisciplinary approach to understanding the interconnectivity between the health of humans, animals and the environment. This online program utilizes courses from RUSVM and Chamberlain, leveraging the assets of 2 additional Adtalem institutions to provide an opportunity for students to gain expertise in public policy and public health. In addition, Ross Vet formed a disaster research working group to elevate the understanding, knowledge and capacity to prepare for and respond to disasters, both regionally and globally. RUSVM became the first veterinary school accepted as an affiliate organization of the World Association for Disaster and Emergency Medicine, joining AUC's Caribbean Center for Disaster Medicine to use a One Health focus and global scale to the safety and security of people, animals and the environment. Ross Vet also hosted the largest West Indies Veterinary Conference to date, bringing veterinary professionals from around the world to Saint Kitts to share the latest research and new trends in the field of veterinary medicine, underscoring Ross Vet's leadership position in the global veterinary community. At the American University of the Caribbean School of Medicine, we have continued to progress our international partnerships during the quarter. To date, we are seeing overall progress in the schools' partnership with the University of Central Lancashire School of Medicine. I was proud to attend a ribbon-cutting ceremony there in October, which marked the official launch of our joint program aimed at educating medical students from around the world. AUC's Caribbean Center For Disaster Medicine continues to grow, partnering with the Caribbean Disaster Emergency Management Agency to improve health care preparedness in the region. The Caribbean Center for Disaster Medicine's upcoming conference will include keynote addresses from 2 prominent experts in the field of disaster medicine. Former U.S. Surgeon General, Dr. Richard Carmona; and World Association of Disaster and Emergency Medicine President, Dr. Greg Ciottone, will speak at the conference, which will focus on the physical and mental impact of mass disasters. AUC also holds an excellent match rate of 91%, that allows it to remain a compelling choice for medical school applicants. Finally, leveraging the capabilities of each institution, Chamberlain and AUC announced a partnership with the National Institute for Professional Advancement, NIPA, in November. As partners, they will develop an associate-level nursing degree program in St. Maarten, the first of its kind for the nation and a significant step toward meeting the health care needs of the Caribbean region. In summary, our Medical and Healthcare vertical is performing well, and we are confident of continued growth potential. We have a robust strategy in place and have made great strides in increasing our partnerships and programs as well as demonstrating our ability to leverage the significant assets and expertise across our institutions, which provides us with a competitive advantage and ultimately benefits our students. Turning to our Financial Services segment. We delivered strong high single-digit revenue growth, which includes the addition of OnCourse Learning as it ramps up post-integration. OnCourse continues to serve the needs of the banking and credit union sector broadly for frontline compliance training, and now with broader product offerings between OnCourse and ACAMS, we have begun to capitalize on the substantial cross-selling opportunities in this market as well. In addition, the organizations recently launched their first co-developed product, an online course centered around human trafficking awareness. OnCourse has also seen positive growth in its mortgage education segment where it continues to be a category leader due to favorable market conditions. ACAMS revenue was impacted during the second quarter due to the shift of the Las Vegas Conference to the first quarter in 2020, while it took place in the second quarter of 2019, resulting in an unfavorable comparison. Excluding the impact of this conference, ACAMS' revenue grew during the quarter. Membership in ACAMS is up 10% year-over-year and now exceeds 77,000 members worldwide. We continue to be bullish regarding ACAMS' near and long-term growth prospects. In January, ACAMS officially launched its Certified Global Sanctions Specialist Certification exam. Pre-sales leading up to the launch was strong, and we expect this new program to contribute to ACAMS' revenue growth later this fiscal year. In addition, through a new testing center offering, ACAMS has significantly expanded its reach and ability to serve more of its certification exam customers by tripling the number of available testing locations to more than 5,000 locations globally. In January, ACAMS formed a partnership with MasterCard International. Under the 5-year agreement, MasterCard, in partnership with ACAMS, is introducing MasterCard-ACAMS Risk Assessment, a comprehensive risk assessment tool offered as a SaaS solution to help financial institutions assess their AML risk. MasterCard-ACAMS Risk Assessment will provide financial institutions worldwide with a standardized means of measuring, understanding and explaining their money-laundering risks as they relate to MasterCard products countries of operation and customer portfolio. This new offering, which is expected to launch later this calendar year, allows ACAMS to further position itself not only as a best-in-class membership organization, but also as a workforce solution provider and employer partner to multinational companies with complex compliance needs. Becker revenue declined on a year-over-year basis, primarily due to the divestiture of the Becker courses for health care students during the prior quarter. Despite this, Becker had success during the quarter in its core accounting business, which continues to see strong momentum based on recent product and marketing enhancements to its CPA product offering, along with several enterprise renewals amongst its largest customers and strong double-digit growth in its continuing professional education, or CPE, product line. This momentum should serve the business well as it heads into the latter half of fiscal year 2020. Overall, I'm encouraged by the progress we're making in Financial Services to build sustainable long-term growth. We are building a strong foundation for our programs, which will support continued expansion in this vertical. At our Investor Day last May, our leadership team laid out a strategy that centered our evolution to become a leading workforce solutions provider. This transformation, while ambitious, allowed that talent to accelerate growth, enhance our operational effectiveness and invest in academic quality and superior student outcomes. I'm proud to say that during the first half of the fiscal year, we have aligned around this enterprise strategy without losing our students first mission, and our second quarter results are beginning to deliver on our team's tremendous efforts. That said, we are not done yet. We remain focused on the core tenets of our strategy: first, embracing our education mission; second, broadening our customer base and building upon our core strengths to drive value creation across our verticals; third, enhancing our solutions for students and, in particular, employers looking for talent acquisition, development and retention; fourth, strengthening our new product development across the portfolio and setting the stage for long-term organic growth; and finally, leveraging our corporate partnership capabilities to drive incremental revenue for all our business units. As I have said in the past, superior academic student outcomes drive financial performance, and that's always going to be the case for us. This new era for Adtalem has enabled our organization to be more agile, more sales-focused, while at the same time, maintaining our values and education mission. We are excited for what the future holds for the organization, our employees, our students and our employer partners. We believe we are in an excellent position to unlock significant value-creation opportunities for our shareholders going forward. With that, let me turn the call over to Mike for a deeper look at our financials. -------------------------------------------------------------------------------- Michael O. Randolfi, Adtalem Global Education Inc. - Senior VP, CFO & Treasurer [4] -------------------------------------------------------------------------------- Thank you, Lisa, and good afternoon, everyone. We ended the second quarter of fiscal 2020 with solid revenue growth that was in line with our expectations. As Lisa mentioned, we are already seeing the benefit of our strategic investments in marketing and student recruitment, which has supported growth in new enrollments and increased brand recognition. In addition, we also maintained earnings per share, excluding special items compared to the prior year by managing corporate costs to offset the investment in marketing and recruiting. During the quarter, we grew revenue 4.8% to $266.2 million. This increase was driven by growth in both our Medical and Healthcare and Financial Services segments. Cost of educational services was $127.3 million in the second quarter, a 7.8% increase. About 30% of this increase is related to OnCourse Learning. About half of the remainder of the increase is related to housing at the Ross University School of Medicine in Barbados, and the other half is related to an increase in our bad debt reserve. As we do each quarter, we assessed our allowance for doubtful accounts, which is reflected in our reserve. We are also working with a third party with the goal of strengthening our administration and collection practices. We believe these actions will help us improve our loan portfolio performance going forward. Student services and administrative expenses were $96.6 million in the second quarter compared with $89.3 million, an 8.3% increase. The increase was attributable to the inorganic cost added due to the OnCourse Learning acquisition and increased investments across our businesses in marketing and student recruiting to support enrollment and revenue growth in future periods. We are already beginning to see early results from these efforts. Operating income from continuing operations, excluding special items, was $42.3 million compared with $46.6 million. Marketing investments made in the period, which are lowering current period earnings, are expected to benefit future periods. Net income from continuing operations, excluding special items, was $30.9 million compared with $34.3 million. Diluted earnings per share from continuing operations, excluding special items, was $0.57, comparable to the prior year. Turning to our segment results. Starting with Medical and Healthcare. Revenue increased 3.6% and to $220.2 million. Chamberlain revenue increased 2.7%. Second quarter, Chamberlain new student enrollment increased 3.6% while total student enrollment increased 1.2%, driven by improved marketing and recruiting programs, specifically RN to BSN, strategic partnerships and the successful first new class at our new San Antonio campus. Revenue in the second quarter for the medical and veterinary schools increased 4.8%. Excluding special items, the Medical and Healthcare segment operating income for the second quarter declined 12.5% to $41.6 million. The decrease in segment operating income is the result of the higher revenue being more than offset by investments in marketing and recruiting to drive future enrollment growth and increase in the bad debt reserve and corporate costs that were previously allocated to our former Business & Law segment. Turning now to our Financial Services segment. Second quarter revenue increased 9.1% to $46 million. Second quarter revenue included $8.1 million from the OnCourse Learning acquisition. Excluding special items, operating income in the second quarter declined 41% to $5.7 million. The decrease in operating income is primarily the result of the shift of the ACAMS Las Vegas conference to the first quarter in 2020 versus it occurring in the second quarter in 2019 and corporate costs that were previously allocated to our former Business & Law segment. To create an apples-to-apples comparison and thus normalizing for the OnCourse Learning acquisition and Becker Healthcare disposition, the impact of the timing of the ACAMS conference and the change in corporate cost allocations, revenue in our Financial Services segment would have increased 7%, and operating income, excluding special items, would be down slightly compared to prior year, driven by investments, which we expect will benefit the back half of fiscal 2020. You can see the apples-to-apples comparison for operating income on Page 9 of our earnings slides. Now turning to our balance sheet and cash flow. Net cash used in continuing operations for the second quarter totaled $57.6 million, in line with our typical seasonal pattern for the second quarter and last year. Our capital expenditures for the second quarter totaled $9.9 million compared to $18.7 million. As a result, our free cash flow used in the second quarter was $67.5 million. And on a trailing 12-month basis, we generated free cash flow of $113 million. We closed the second quarter with cash and cash equivalents of $67.3 million and outstanding bank borrowings of $420.5 million, which includes $125 million drawn on our revolver. As a reminder, our $67 million does not include approximately $74 million that will become available to us upon closing of the Brazil transaction. Note that we continue to expect the sale of our Brazil operations to close in the first half of fiscal year 2021 after regulatory approval is complete. Upon close, we will receive net proceeds of approximately $400 million as we have hedged the currency exposure using a deal contingent forward contract. Share repurchases remain an integral part of our capital allocation strategy, and our strong balance sheet continues to allow us to pursue this. During the quarter, we repurchased approximately 1.8 million shares at an average price of $34.05 for a total of $59.8 million. Our Board of Directors recently authorized an additional $300 million share repurchase program, which, with the amount remaining under the current authorization as of December 31, 2019, brings our total share repurchase authorization to $382 million through December 31, 2021. Moving on to our full year 2020 outlook. We are reiterating the full year guidance of 5% to 7% revenue growth and 7% to 9% EPS growth. In terms of cadence of the remainder of the year, we expect slightly higher year-over-year revenue and EPS growth in the third quarter than the second quarter. As we look towards the rest of the year, we remain focused on operational execution, continued investment in our core institutions and companies and returning capital to shareholders, all while maintaining our financial strength and flexibility. With that, I will now turn the call over to the operator for Q&A. ================================================================================ Questions and Answers -------------------------------------------------------------------------------- Operator [1] -------------------------------------------------------------------------------- (Operator Instructions) Your first question will come from the line of Alex Paris of Barrington Research. -------------------------------------------------------------------------------- Huang Howe, Barrington Research Associates, Inc., Research Division - Senior Investment Analyst & Research Analyst [2] -------------------------------------------------------------------------------- This is Chris Howe sitting in for Alex. Just some questions here as it relates to marketing. You provided an update last quarter, but can you just talk about some of the marketing dynamics in the quarter that proved out to be successful for you as it relates to Medical and Healthcare? And also, I remember you had mentioned about ACAMS, the different things that you're doing there as far as the user experience. -------------------------------------------------------------------------------- Lisa W. Wardell, Adtalem Global Education Inc. - Chairman of the Board, President & CEO [3] -------------------------------------------------------------------------------- Yes, certainly. So starting with the Medical and Healthcare side, obviously, we talked a bit about Chamberlain last year -- last quarter, particularly the online offerings. This was an online-only enrollment period. So easy to see the comparison there in terms of that RN to BSN and the new student enrollment being driven there. So that was a combination of some marketing in the digital and social media-paid search area so that we could really get the right pricing message across to our potential students, which we were able to do and then just driving general brand awareness for Chamberlain and the Step Forward program, which we've mentioned. Very disciplined investments there to drive the brand, its awareness in and around the markets where we also have the on-campus sites, and that has proven to lift our online programs also. So a bit in Chamberlain. As it relates to the medical group, particularly on the Ross Med side, we have been investing there. As we mentioned last quarter, we were up against not really being able to tell the story around our veterinarians, who're going to be our faculty, our campus, et cetera. Now obviously, with January being a full year being in Barbados, so last January was our first session there. We've really been able to put some more investment into both the digital marketing as well as our overall site, and that is paying off quite well. As it relates to Becker and ACAMS, we continue to -- on the Financial Services side, we continue to invest in the Becker rebrand, particularly on the CPE side. I believe, on the CPA side, that in a flat market, we were able to achieve the CPA review enrollments that -- students that we set out to do. And part of that is making sure that we've got our B2C market in there and the incremental marketing cost being attached to the ROI, as Mike mentioned and explained on the last call. And then as it relates to ACAMS, lots of the investment there, really around sales and recruiting from a member organization perspective, our memberships, obviously, are up over 15%. So we're doing a lot of work with the chapters and just our brand awareness and brought leadership on the ACAMS side as it relates to that investment. -------------------------------------------------------------------------------- Huang Howe, Barrington Research Associates, Inc., Research Division - Senior Investment Analyst & Research Analyst [4] -------------------------------------------------------------------------------- That's excellent. Very helpful. One last remaining question, and then I'll hop back in the queue. Just as it relates to guidance and perhaps your outlook in the next fiscal year, what are some -- I guess from a bird's eye perspective, some different avenues or inflections for growth that you see within the portfolio, given that the portfolio has been rightsized and is looking good at the moment? -------------------------------------------------------------------------------- Lisa W. Wardell, Adtalem Global Education Inc. - Chairman of the Board, President & CEO [5] -------------------------------------------------------------------------------- Yes, sure. So one is, obviously, our confidence in terms of enrollment momentum for the back half of the year. As everyone knows, we're providing annual guidance and then enrollments within the period that they happen, but our confidence in our guidance and reaffirming that guidance obviously means that we have the visibility on the Med and Healthcare side into enrollments for the back half of the year. So that's one, and that's not unexpected. We were talking about that, obviously, in Q1, and some of those marketing investments are paying off as we look at both enrollments and conversion as well as persistence, particularly in Chamberlain that has been a real focus for us also. It is paying off well as we align that with our inquest for the other student outcomes into services for students to make sure that we are giving them what they need to remain in full. So that's on the Med and Healthcare side. On the ACAMS, our Financial Services side, but particularly in ACAMS, if you think about it, you'll recall, we had the global certification -- sanctions certification was just launched in January. So the outcome that you see here is really the presales into the Q3. We'll see those sales coming through as that certification is launched. Again, the first one we've done nearly in 16 years. This is only currently in English. So as we roll out the other languages, even though launched in 81 countries, we're seeing strong demand for other languages, particularly in the European region that give us confidence that we'll be able to continue that momentum. Mike, anything to add? -------------------------------------------------------------------------------- Michael O. Randolfi, Adtalem Global Education Inc. - Senior VP, CFO & Treasurer [6] -------------------------------------------------------------------------------- Yes. No, I think that's good. -------------------------------------------------------------------------------- Operator [7] -------------------------------------------------------------------------------- Your next question will come from the line of Jeff Meuler of Baird. -------------------------------------------------------------------------------- Jeffrey P. Meuler, Robert W. Baird & Co. Incorporated, Research Division - Senior Research Analyst [8] -------------------------------------------------------------------------------- RN to BSN was, I guess, feeling like Waiting For Godot for a while. So good to see that turn. I guess just as you look at the leading indicators, does it seem like a sustainable turn? Is there anything unusual in this period? And then as it relates to pricing, I think there was a comment about the right pricing message. I think that's about list pricing, but just remind us the net pricing for the new intakes RN to BSN students. Is there any reduction in net price that would need to be considering? -------------------------------------------------------------------------------- Lisa W. Wardell, Adtalem Global Education Inc. - Chairman of the Board, President & CEO [9] -------------------------------------------------------------------------------- Yes, sure, Jeff. So to answer the first part of the question, we all know that a -- one session does not a trend make. That being said, what we said we were going to do, which was have our pricing be much more apples-to-apples comparison with our competitors, as students went online and sort of comparison shopped, has been working. And so we've rolled that out, and it's much more, as I've said last quarter, a communication around pricing and making sure that they understand what they're actually playing versus the way that we were doing it before, which was much more of a list price. And then as you know, 70% of those students are coming through our basically workforce, employer partners. And therefore, they were getting that volume discount. And so we've been much clearer. We've rolled it out to 46 states initially to make sure that, that did not impact negatively from a volume perspective right on a number of students, and that went well. So we've been able to build that, and we anticipate that, that momentum will continue through the back half of the year. -------------------------------------------------------------------------------- Jeffrey P. Meuler, Robert W. Baird & Co. Incorporated, Research Division - Senior Research Analyst [10] -------------------------------------------------------------------------------- Okay. And then Mike recognized newer CFO and the role, but the bad debt expense, it's -- the higher expense has been a trend in the last couple of quarters. It sounds like maybe you brought in some outside help. I guess the expense this quarter, is this kind of like a -- is there a cleanup component to this that it should now normalize. So you did a review, maybe there were some things you needed to clean up. Or just any comment on the risk that this higher bad debt expense continues beyond this quarter? -------------------------------------------------------------------------------- Michael O. Randolfi, Adtalem Global Education Inc. - Senior VP, CFO & Treasurer [11] -------------------------------------------------------------------------------- Sure. Thank you for that. So I would say, every quarter, we go and we evaluate the collectibility of our accounts receivable and note receivable. And we set the reserve incorporating all the facts and circumstances available at the time. This particular quarter over the last quarter, we have instituted some meaningful changes. One, we have put the program under new leadership, and we significantly supplemented the resources associated with the collections around our loan program. And so with that, during the quarter, we significantly increased our collection efforts. And what I would say is that the increased collection efforts and touchpoints with borrowers provided additional insight with regards to the underlying performance. So that -- those additional insights, coupled with the data and analytics that we would typically assess, informed the reserve. Now what I would say is as we've looked at it, between the new leadership and leveraging insights from third parties that bring really good external perspective, we believe we have a path to make meaningful improvements in the administration and collection practices around our loan program. And so with that, we're optimistic in terms of our ability to make improvements in how that program is managed. At the same time, we are also limiting the growth in new borrowers at this time within the program. So overall, Jeff, we believe we're in the right -- we're moving in the right direction here. -------------------------------------------------------------------------------- Jeffrey P. Meuler, Robert W. Baird & Co. Incorporated, Research Division - Senior Research Analyst [12] -------------------------------------------------------------------------------- Okay. And then this may have been answered to Chris' question, but it wasn't clear to me. The medical and vet schools where you've stepped up the marketing spend, just how are response rates looking? And is this something we should see as soon as the January intake? I know it can kind of be a longer-lead marketing time for those institutions. So just any kind of early indicators on how that -- the response to that spend is trending. -------------------------------------------------------------------------------- Michael O. Randolfi, Adtalem Global Education Inc. - Senior VP, CFO & Treasurer [13] -------------------------------------------------------------------------------- Sure. So if you look at the marketing step-up within the quarter, in total, between marketing and recruiting, we're spending about $6 million more in this past quarter than we did at the same time last year. About 40% of that is in the Medical and Healthcare space. And I would say, within the Medical and Healthcare space, it's steered disproportionately to both Chamberlain, and you do see some of the benefit in this quarter with improvements from an RN to BSN perspective. And the remainder is really steered towards Ross. And obviously, as we focus on a recovery post the hurricane period, what I would tell you is between the 2, Chamberlain -- and Chamberlain has the lion's share of this. Chamberlain tends to have a shorter payback period than our medical schools. So most of what we invest, we expect, particularly on the Chamberlain side, to see a return within the next 6 to 12 months, and that's all reflected within our guidance. And it also supports our thoughts around our phasing throughout the year, particularly as we move into the fourth quarter, where we expect to see significant improvements overall within our portfolio in the fourth quarter of this year. -------------------------------------------------------------------------------- Lisa W. Wardell, Adtalem Global Education Inc. - Chairman of the Board, President & CEO [14] -------------------------------------------------------------------------------- And, Jeff, you'll recall that we actually stepped up this marketing thing beginning in Q4 of fiscal '19. So you hear me talk a lot about kind of that longer sales cycle. So when you think about med vet in the back half of this year, obviously, we still have 2 sessions, and we have visibility -- lots and lots of visibility into the first one and certainly some built visibility into that May session. And so our confidence in the guidance is obviously driven by what we're seeing there in Ross Vet, AUC and Ross Med. -------------------------------------------------------------------------------- Operator [15] -------------------------------------------------------------------------------- Your next question will come from the line of Corey Greendale of First Analysis. -------------------------------------------------------------------------------- Corey Adam Greendale, First Analysis Securities Corporation, Research Division - MD [16] -------------------------------------------------------------------------------- First a quick clarification question. Mike, your commentary around the guidance at the very end of your remarks, did you say you expect potentially very modest growth and/or slightly better growth in revenue and EPS in Q3 than in Q2? -------------------------------------------------------------------------------- Michael O. Randolfi, Adtalem Global Education Inc. - Senior VP, CFO & Treasurer [17] -------------------------------------------------------------------------------- Yes. So for clarity, yes, just to repeat what was in the spoken remarks, we expect in the third quarter for revenue growth and EPS growth in the third quarter to be slightly higher than the rate of revenue growth and EPS growth in the second quarter. And let me just add a little bit of context there and just to provide a little bit of highlight. The third quarter for us will still comprise a significant amount of investment from a marketing and recruiting perspective. And a matter of fact, in terms of absolute dollars in the third quarter, we would expect to spend roughly $3 million to $4 million more in marketing and recruiting in the third quarter than the second quarter. That's obviously contemplated there. Now when we move from the third quarter to the fourth quarter, we would expect those marketing expenses to start to taper down. And certainly, on a year-over-year basis, we would see much smaller increases in marketing and recruiting expenditures in the fourth quarter than the third quarter. -------------------------------------------------------------------------------- Corey Adam Greendale, First Analysis Securities Corporation, Research Division - MD [18] -------------------------------------------------------------------------------- So that may somewhat answer my question, which was going to be, if EPS was down in Q1, flat in Q2, up just a bit in Q3, to get to 7% to 9% EPS growth for the year, you're talking like 30%-plus EPS growth in the fourth quarter. Am I doing that right? And is that consistent with what you're expecting? -------------------------------------------------------------------------------- Michael O. Randolfi, Adtalem Global Education Inc. - Senior VP, CFO & Treasurer [19] -------------------------------------------------------------------------------- Yes, that is the right math, and that is consistent with what we're expecting. And what I would highlight as we've gone through our year, first, we've made active decisions to invest in the earlier quarters in the year to support growth later in the year. And that's applied within all of our businesses. And if we look throughout our businesses, whether it be Chamberlain, where we continue to believe we have opportunity throughout our portfolio, through our online programs and on-site, through our medical schools, where we anticipate seeing greater recovery to our vet school, where we're seeing strong underlying demand to ACAMS, where we have a really, really strong pipeline going into the back part of the year. And to Becker, where we are going deeper into the continuing education space, we feel really good about the potential for the top of our business. Coupled with, as we move into the fourth quarter, the year-over-year pressure from marketing, we would expect to subside in a fairly -- in a meaningful way. So we won't see the same increases in marketing expense year-over-year. At the same time, we're also being very mindful from a cost efficiency and effectiveness perspective overall. -------------------------------------------------------------------------------- Lisa W. Wardell, Adtalem Global Education Inc. - Chairman of the Board, President & CEO [20] -------------------------------------------------------------------------------- So Corey, I would just add. Obviously, the plan, and we've known this since the beginning of the year, is backloaded, but the difference between fiscal '19 and fiscal '20 is that we have that plan backloaded without doing as much or the right requisite investments in the front half of the year. So we have done some, but not enough that we needed to drive the growth, particularly in some of these areas. ACAMS being a perfect example, Becker also, where we have new programs, new products, some a little bit in Chamberlain and just did not drive or have the awareness or have those processes and rollouts. So if you think about Q3, some of the things that we were doing, have started already and that we're doing out. ACAMS is an example as we're really investing in sort of the experienced sales solution, selling people and processes. Because, frankly, -- as Mike said, the pipeline there is really robust, but we need to be able to give them the more comprehensive solutions, which we're doing now as we think about sanctions in AML together in a more holistic way and then also serving a lot of these multinational clients, right, with solutions that are multi-language, multi-rollout, different levels within the organization, frontline banking employees, as an example, just things that we had not done before. So we're seeing the momentum in the pipeline that makes us confident in the back half of the year, even though we know for those of you who have been with us for a while, that was challenging in fiscal '19. -------------------------------------------------------------------------------- Corey Adam Greendale, First Analysis Securities Corporation, Research Division - MD [21] -------------------------------------------------------------------------------- Lisa, that's helpful. I think I'm going to totally put words in your mouth, and then please correct me when I do that. On ACAMS, in particular, it sounds like the -- sort of the core pre-business that you had is -- essentially, that the addressable market size is you're sort of bumping up against limits for that. And in order to expand the market, you're doing some other things in terms of new credentials, adding languages, that sort of thing. And the belief is, given the demand that you see there, that those market expansion activities should drive accelerated growth. Is that an incorrect putting words in your mouth? Or how would you frame it? -------------------------------------------------------------------------------- Lisa W. Wardell, Adtalem Global Education Inc. - Chairman of the Board, President & CEO [22] -------------------------------------------------------------------------------- I'll take some of those words. So absolutely, we are -- I'll take the ones that work, and that are truthful for us. So absolutely, we are expanding literally based on our customers' demands and needs. They are coming to us with what other products and pieces that they want. This is how the sanction certification came up. So remember, we're an education and mission-driven organization. So when you think about ACAMS, it is a membership organization. Their goal in life is to fight financial crime, which is why it fits so well into the Adtalem portfolio, right? Like we like doing great things for communities. But what that also means is we've got to bring this commercial perspective of, okay, well, we also want to grow, and what is that our customers are asking us for our meeting. So we're doing that. But I will correct you that, that underlying market -- even though AML is a very small part of governance, risk and compliance, my goodness, it is growing, and it is in demand and it is the industry that we need to be in. So I think it's a bit of both, which allows us to think about a broader and more robust growth rate for the back half of the year. -------------------------------------------------------------------------------- Corey Adam Greendale, First Analysis Securities Corporation, Research Division - MD [23] -------------------------------------------------------------------------------- Good, I wanted to be corrected. So it's perfect. -------------------------------------------------------------------------------- Lisa W. Wardell, Adtalem Global Education Inc. - Chairman of the Board, President & CEO [24] -------------------------------------------------------------------------------- Okay, good. -------------------------------------------------------------------------------- Operator [25] -------------------------------------------------------------------------------- Your next question will come from the line of Jeff Silber of BMO Capital Markets. -------------------------------------------------------------------------------- Jeffrey Marc Silber, BMO Capital Markets Equity Research - MD & Senior Equity Analyst [26] -------------------------------------------------------------------------------- Just wanted to shift gears to a regulatory question, and I do apologize about this. I know we're going through an election year, who knows what's going to happen. But let's assume that there might be some changes under the next administration, and we go back to gainful employment. The structure of your Ross Veterinary programs, I think that was the issue last time. Would Ross Veterinary programs all comply with gainful employment as it was outlined under the Obama administration? I don't know if you've been keeping up on that. If there's any guidance you can give us on that, that would be great. -------------------------------------------------------------------------------- Lisa W. Wardell, Adtalem Global Education Inc. - Chairman of the Board, President & CEO [27] -------------------------------------------------------------------------------- Okay. We have been keeping up on that. So I would say a couple of things. One is that as the gainful employment sort of new rule-making comes into effect here and is having comments, et cetera, et cetera, all of which we're participating in, you will recall that what we said was we're not against -- obviously, our goal is for everybody to be gainfully employed. We just don't like the unintended consequences. And so the key to where that is right now is that graduate programs would not be included the way that they were as we looked at that in the 2008-2009 cycle. That being said, obviously, as you said, we don't know -- right now, we don't even know who wins the caucus, just let alone, what's going to happen in the election. And so what we've done at Ross Vet is a couple of different things. One, we have increased our starting salaries. So if you think about when we started this journey, 2010, '11-ish, maybe a little bit later. Our average starting salary was around $85,000 for vets coming out of Ross Vet. We've worked with our employer partners there, primarily Banfield Pet Hospital, now owned by Mars Healthcare, that amount north of $116,000 average starting salary. So we're working with that. And then also working with the students as it relates to their post-graduate. The issue with that is that they don't have a residency, per se, the way that medical school does. And we've been working with the lawmakers and really being proactive to make sure that they understand that this sort of courtship period for veterinarians, should graduate school be included really should be handled the same way that the residency for physicians would be. So we are very aligned and comfortable with where that stands in the regulatory sector. But frankly, we don't see that when you look at less-than-one veterinarian applicant for each open job, we don't see that being an area of focus. But if it is, we'll be ready. -------------------------------------------------------------------------------- Jeffrey Marc Silber, BMO Capital Markets Equity Research - MD & Senior Equity Analyst [28] -------------------------------------------------------------------------------- I really appreciate the color on that. If I can shift gears to Financial Services. I know we're not talking about fiscal year '21 yet. But just from a timing perspective, I know this past quarter, there was an issue in terms of the shift of the ACAMS conference. Next year, fiscal '21, what quarter will that be held in? -------------------------------------------------------------------------------- Lisa W. Wardell, Adtalem Global Education Inc. - Chairman of the Board, President & CEO [29] -------------------------------------------------------------------------------- The same one so that we can have a comparable year-over-year comp. Definitely. That was sort of a 3-day thing, and someone picked the date, and it's -- we'll keep it where it needs to be for our comps here. But those conferences are growing. So that's the most important thing as we look at both membership or attendance, I should say, but also sponsorships. So very excited about that going into '21. -------------------------------------------------------------------------------- Operator [30] -------------------------------------------------------------------------------- Your next question will come from the line of Greg Pendy of Sidoti. -------------------------------------------------------------------------------- Gregory R. Pendy, Sidoti & Company, LLC - Consumer Analyst [31] -------------------------------------------------------------------------------- Just, I guess, can you give us a big picture, just given the campus relocations at some of the medical schools, where enrollments are versus peak capacity? And then just a second question, just from a timing perspective, I'm assuming that the hedge you guys put on should roll off or pair off when you expect the proceeds. Is that roughly still first quarter of next year? -------------------------------------------------------------------------------- Lisa W. Wardell, Adtalem Global Education Inc. - Chairman of the Board, President & CEO [32] -------------------------------------------------------------------------------- Yes. So I'll start with the second. Yes, so we're looking at the first half of 2021, so fall time frame. Obviously, it's a regulatory approval that needs to happen, but we don't see any issues with that timing. And then secondly, on the capacity, it depends on the school. So Ross Vet, we are quite close to capacity and have had those classes growing. Although, we have an ability to grow capacity there, but certainly, the capacity that we have remaining a couple of hundred students across the medical schools is something that we're actively working on to fill in a couple of different ways. AUC has a U.K. -- now small but program for U.K. track also basic sciences and Math is now in its second cohort. And HC has capacity on St. Maarten, and then, of course, Ross Med and Barbados, we have the couple of smaller classes as we came into that location and campus. And we anticipate that we'll be able to work on capacity at both of those schools, which we've been saying. That is one of the ways that is very -- not easy, but certainly a clear path for us in terms of our value proposition for the students and what they get out of those. And therefore, that's why a lot of our marketing dollars are going to that particular set of institutions. -------------------------------------------------------------------------------- Operator [33] -------------------------------------------------------------------------------- We have no further questions for today. I'll turn the call back over to Ms. Maureen Resac for closing remarks. -------------------------------------------------------------------------------- Maureen Resac;Vice President, Treasury and Investor Relations, [34] -------------------------------------------------------------------------------- Thank you, and we thank everyone for joining the call today. If anyone has a specific question, please call me directly. Thank you for joining. -------------------------------------------------------------------------------- Operator [35] -------------------------------------------------------------------------------- This concludes today's conference call. You may now disconnect.