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Edited Transcript of GWRE earnings conference call or presentation 4-Dec-18 10:00pm GMT

Q1 2019 Guidewire Software Inc Earnings Call

San Mateo Dec 11, 2018 (Thomson StreetEvents) -- Edited Transcript of Guidewire Software Inc earnings conference call or presentation Tuesday, December 4, 2018 at 10:00:00pm GMT

TEXT version of Transcript

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Corporate Participants

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* Curtis H. Smith

Guidewire Software, Inc. - CFO

* Marcus S. Ryu

Guidewire Software, Inc. - Co-Founder, President, CEO & Director

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Conference Call Participants

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* Aleksandr J. Zukin

Piper Jaffray Companies, Research Division - MD and Senior Research Analyst

* Bradley Hartwell Sills

BofA Merrill Lynch, Research Division - VP

* Hoi-Fung Wong

Guggenheim Securities, LLC, Research Division - Senior Analyst

* Justin Allen Furby

William Blair & Company L.L.C., Research Division - Research Analyst

* Michael James Turrin

Deutsche Bank AG, Research Division - Research Analyst

* Monika Garg

KeyBanc Capital Markets Inc., Research Division - Research Analyst

* Peter Caldwell Lowry

JMP Securities LLC, Research Division - VP & Research Analyst

* Rishi Nitya Jaluria

D.A. Davidson & Co., Research Division - Senior VP & Senior Research Analyst

* Sterling Auty

JP Morgan Chase & Co, Research Division - Senior Analyst

* Thomas Michael Roderick

Stifel, Nicolaus & Company, Incorporated, Research Division - MD

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Presentation

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Operator [1]

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Good day, and welcome to Guidewire First Quarter Fiscal 2019 Financial Results Conference Call. Today's conference is being recorded. At this time, I'd like to turn the conference over to Curtis Smith, Chief Financial Officer. Please go ahead.

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Curtis H. Smith, Guidewire Software, Inc. - CFO [2]

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Thank you. Good afternoon, and welcome to Guidewire Software's earnings conference call for the first quarter of fiscal year 2019, which ended on October 31, 2018. My name is Curtis Smith. I am the Chief Financial Officer of Guidewire, and with me on the call is Marcus Ryu, Guidewire's Chief Executive Officer.

A complete disclosure of our results can be found in our press release issued today as well as in our related 8-K furnished to the SEC, both of which are available on the Investor Relations section of our website at ir.guidewire.com.

As a reminder, today's call is being recorded, and a replay will be available following the conclusion of the call.

During the call, we will make forward-looking statements pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995 regarding trends, strategies and anticipated performance of the business. These forward-looking statements are based on management's current views and expectations as of today and should not be relied upon as representing our views as of any subsequent date. We disclaim any obligation to update any forward-looking statements or outlook. Actual results may differ materially. Please refer to the risk factors in our most recent Form 10-K and 10-Qs filed with the SEC.

We will also refer to certain non-GAAP financial measures to provide additional information to investors. A reconciliation of non-GAAP to GAAP measures is provided in our press release. Reconciliations and additional data are also posted in a supplement on our IR website.

During the call, we may offer incremental metrics to provide greater insights into the dynamics of our business. These details may be onetime in nature, and we may or may not provide updates in the future.

With that, let me turn the call over to Marcus for his prepared remarks, and then I will provide details on our results before providing our outlook for Q2 and fiscal '19. Marcus and I will then take your questions.

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Marcus S. Ryu, Guidewire Software, Inc. - Co-Founder, President, CEO & Director [3]

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Thank you, Curtis. In advance of reviewing our Q1 results, I want to convey the Guidewire team's sympathy for and solidarity with those who have suffered terrible losses in the California forest fires. That the companies we serve, primarily property and casualty insurers, played so crucial a role in recovery from these events gives our work ever greater purpose and urgency.

Total revenue in the quarter was $179.7 million. The year-over-year revenue comparison benefited from the adoption of the new ASC 606 revenue standard, which Curtis will discuss in more detail later, as well as from a contract consolidation that pulled revenue forward from later in the year. But even adjusting for this effect, our revenue exceeded our expectations for the first quarter of fiscal 2019 as did non-GAAP income of $0.36 per share.

During the quarter, we saw market demand for Guidewire InsurancePlatform continue to build for core applications as well as our data and digital products. We hosted our annual user conference, Connections, in Q1 and attracted record attendance from customers, prospects and the growing SI and technology partner ecosystem, who are eager to participate in Guidewire's expanding role in serving insurers during a time of particularly rapid change: change in end market behavior, change in the competitive landscape and change in the underlying risks that insurers indemnify.

During the conference, we announced a new major release of InsuranceSuite optimized for the cloud, version 10, as well as the 2018 release of the broader Guidewire InsurancePlatform, of which InsuranceSuite is the central component. The conference further enhanced our optimism about the market demand we see for Guidewire InsurancePlatform, both core applications that replace legacy systems and digital engagement in analytics and data services products that complement the core in the U.S. and internationally, especially in Continental Europe.

At the conference, we also elaborated on our investments in Guidewire Cloud to drive cloud-based delivery of the entirety of our platform while providing our existing customers the flexibility to transition to the cloud when they are ready.

Their positive response to this message strengthened our pipeline for both InsuranceSuite and InsuranceSuite Cloud opportunities, though our early experience suggests the cloud engagements are more complex to close. Though we did not close an additional InsuranceSuite Cloud deal in the quarter, we remain confident that we will close 4 to 8 InsuranceSuite Cloud deals within our fiscal year. Our all-in-one core system, InsuranceNow, also contributes to Guidewire Cloud adoption. And during the first quarter, Oklahoma Farm Bureau, a mutual insurance company and existing on-premise InsuranceNow customer, decided to meaningfully expand their investment with Guidewire by entrusting us to manage their instance of InsuranceNow via Guidewire Cloud. We believe that other on-premise InsuranceNow customers will follow their lead onto Guidewire Cloud over time.

We continue to anticipate that between 40% and 60% of new sales to come via subscription agreements for the year. In Q1, that number was 26%.

With respect to new sales, we had an active first quarter, adding 4 new customers that selected a broad range of Guidewire InsurancePlatform products and 10 existing customers that selected additional products. Aioi Nissay Dowa Insurance Europe, a $500 million DWP subsidiary of MS&AD, one of Asia's largest insurers, selected a broad range of products that included InsuranceSuite, Data and Digital and other products. Optimum General Insurance Group of Canada selected PolicyCenter rating management and reinsurance management. Portage la Prairie Mutual Insurance Company, also in Canada, selected ClaimCenter. Zurich Financial Services Australia selected ClaimCenter, which further expanded our relationship with multinational insurer, Zurich Insurance Group.

Selected customer expansions included Donegal Insurance Group, which became a full InsuranceSuite customer with their selection of PolicyCenter and further extended their Guidewire commitment by selecting data and digital products, along with rating and other add-on modules. Connecticut Interlocal Risk Management Agency added Predictive Analytics. Farm Bureau Mutual Insurance Company of Idaho selected Rating Management. And a number of customers including EUI Limited, Fred Loya Insurance Agency, Insurance Australia Limited, Jewelers Mutual Insurance Company and Pekin Insurance Group added Digital products.

Our customers' success continues to rely on an alliance of Guidewire services and our growing ecosystem of systems integrator partners. During the first quarter, 7 customers had core data or digital go-live, and 9 customers completed major version upgrades of core InsuranceSuite products. We also continued to win the recognition of independent industry analysts. Guidewire -- Gartner recently recognized InsuranceSuite for the second consecutive year in Gartner's Magic Quadrant for P&C core platforms in North America. Gartner also initiated a new Magic Quadrant for nonlife insurance platform in Europe. Both reports represent Guidewire as the leader on the 2 dimensions of completeness of vision and ability to execute.

In summary, we're off to a solid start for the year in the first quarter and believe that our value proposition is more compelling than ever to P&C insurers navigating industry change and seeking competitive advantage in a rapidly evolving marketplace. As we drive further standardization and reduce TCO as the platform of choice for the $2 trillion global P&C insurance industry, we enable our customers to operate more efficiently through core process transformation and predictive analytics while better serving their policyholders through digital engagement.

I now turn the call over to Curtis to elaborate on our results and financial outlook for Q2 and FY '19.

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Curtis H. Smith, Guidewire Software, Inc. - CFO [4]

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Thank you, Marcus. We begin -- we began fiscal 2019 with an accounting transition to ASC 606. This transition caused increases to our license and subscription revenue for the quarter. Even with those impacts, we began the year by exceeding our guidance for revenue, operating income and earnings per share in Q1.

Total revenue in the first quarter was $179.7 million, an increase of 66% from a year ago. License and subscription revenue, which we've previously referred to as license and other revenue, was $94.3 million, representing an increase of 210% from a year ago. This outsized growth rate is positively impacted by 4 factors. The 2 largest factors were included in our outlook provided last quarter. First and most notably, due to ASC 606, a number of our term contracts that we previously recognized on a quarterly basis due to quarterly invoicing terms will now be recognized upon the annual renewal. This anticipated change moved approximately $12 million (sic) [$20 million] in revenue from latter periods in fiscal '19 into Q1.

Second was the start of a 10-year term license contract in Q1, which accelerated over $10 million of term license revenue into Q1 when compared to a typical new 2-year term license contract.

Third, in addition to those anticipated factors, a customer consolidated multiple contracts into one agreement, pulling forward approximately $9 million in revenue from latter quarters in fiscal year 2019.

And fourth, license and subscription revenue benefited from approximately $3 million of hosting revenue moving from services under ASC 605 to subscription under ASC 606.

These last 2 factors were not considered in the outlook we provided last quarter. Even without these 2 items, we exceeded the high end of our license and subscription revenue guidance for the quarter.

Subscription revenue was $15.3 million compared to approximately $3 million a year ago, and we had no perpetual license revenue in the quarter. Maintenance revenue was $21 million, an increase of 11% from a year ago and was also above the high end of our guidance range. With our subscription growth, we continue to expect maintenance revenue to grow more slowly than license and subscription revenue as support is included as a part of the subscription fees.

Services revenue for the quarter was $64.4 million, up 9% from a year ago.

Turning to profitability. We will discuss these metrics on a non-GAAP basis, and we have provided comparable GAAP metrics and reconciliation of GAAP to non-GAAP measures in our earnings press release issued today, with the primary differences being stock-based compensation expenses, amortization of intangibles, the amortization of debt discount and issuance costs from our convertible note and the related tax effects of these adjustments.

Gross profit was $109 million in the first quarter, up 98% from a year ago due to the revenue growth already discussed. Gross margin for the quarter was 61% compared to 51% a year ago. The increase in gross margin for the quarter is largely related to timing of revenue previously discussed.

Services gross margin for the quarter was 8%, down from 20% a year ago, due to continued investments in ongoing cloud implementations and capacity for future implementations. Total operating expenses were $77.3 million in the first quarter, an increase of 22% from a year ago, consistent with our strategy to continue investments in R&D and sales as well as the impact of our Cyence acquisition that was completed in Q2 of fiscal year '18. As a result, operating income was $31.7 million, exceeding the high end of our guidance range, largely from revenue upside, representing an operating margin of 18% for the quarter. Net income was $29.9 million or $0.36 per diluted share.

Turning to our balance sheet. We ended the quarter with $1.2 billion in cash, cash equivalents and investments, a decrease of $29 million from the end of the fourth quarter, primarily due to the seasonal use of cash for bonus and commission payments in the first quarter. Also consistent with normal seasonality, operating cash flow was an outflow of $27.2 million compared to an outflow of $31.2 million a year ago. Free cash flow was an outflow of $30.7 million compared to an outflow of $33.7 million a year ago. As we turn to full year revenue guidance, it's important to note the following. A meaningful portion of our license and subscription revenue upside in the first quarter was due to timing of revenue recognition previously discussed and therefore, does not have a significant impact on our full year expectations. Our updated guidance includes approximately $12 million in expected hosting revenue that is now reflected in subscription revenue due to the adoption of ASC 606. Under ASC 605, this was included in services revenue.

We now expect a later start for certain InsuranceSuite Cloud engagements due -- engagements to reduce our services revenue expectations for the year. This dynamic is neither due to new competitive pressures nor changes in cloud demand but reflective of prospective customers conducting comprehensive reviews before migrating mission-critical core systems to the cloud. With that backdrop, we now expect total revenue for fiscal 2019 to be in the range of $722 million to $732 million, an increase of 9% to 11% from fiscal 2018 and a decrease of $19.5 million at the midpoint from our prior outlook due to the lower expected services revenue. We are increasing our license and subscription revenue guidance to be in the range of $379 million to $389 million, an increase of 20% to 23% from fiscal 2018, reflecting the increase in subscriptions and ongoing momentum. Reflecting the change to hosting revenue, we are increasing our subscription revenue outlook to $60 million to $66 million this year.

We continue to expect perpetual license revenue to be less than $10 million for the year, down from $11.8 million in fiscal 2018. We're increasing our maintenance revenue outlook to be in the range of $81 million to $83 million for the year. We anticipate services revenue to be in the range of $257 million to $265 million. Compared to our prior outlook and adjusting for the change in hosting revenue, this represents a decrease of $22 million at the midpoint, which reflects the timing of InsuranceSuite Cloud deals previously mentioned.

With respect to gross margin, we still expect overall non-GAAP gross margin to be between 59% and 61%. This margin profile is positively impacted by lower services as a percent of total revenue, offset by declining services margin. We now expect services non-GAAP gross margin to be between 12% and 13% in this fiscal year. We are modestly increasing the midpoint of our outlook for non-GAAP operating income for fiscal year 2019, which we now expect to be in the range of $106.5 million to $116.5 million, representing a non-GAAP operating margin of 15% at the midpoint.

With respect to cash flow, we continue to expect cash flow to be between $115 million and $130 million before the onetime impacts associated with the buildout of our new headquarters, which is expected to be approximately $35 million to $40 million and completed in fiscal 2019.

In addition, our outlook for non-GAAP net income is $102.7 million to $110 million or $1.24 to $1.34 per diluted share based on approximately 82.8 million diluted shares and an assumed non-GAAP tax rate of 17% for fiscal 2019.

Turning to the second quarter. We anticipate total revenue to be in the range of $157 million to $161 million. Within revenue, we expect license and subscription to be in the range of $75 million to $79 million. We expect Q2 maintenance revenue of $20 million to $21 million and Q2 services revenue of $60 million to $63 million.

For the second quarter, we anticipate a non-GAAP operating income of between $12.5 million to $16.5 million and non-GAAP net income of between $14 million to $17.3 million or $0.17 per share to $0.21 per share based on approximately 82.6 million diluted shares.

In summary, it was a strong Q1 and a great start to fiscal 2019. We understand the complexities that ASC 606 create in our reported financials and are pleased to have outperformed our Q1 guidance even after normalizing for the onetime contract consolidation. We remain confident in the cloud demand we are experiencing and the cloud transition progress we are making as we continue to focus on growing our recurring revenue.

Thank you. Operator, you can now open the call for questions.

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Questions and Answers

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Operator [1]

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(Operator Instructions) And we'll take our first question today from Justin Furby with William Blair.

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Justin Allen Furby, William Blair & Company L.L.C., Research Division - Research Analyst [2]

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Hey, guys, can you hear me okay?

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Marcus S. Ryu, Guidewire Software, Inc. - Co-Founder, President, CEO & Director [3]

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Yes, indeed.

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Justin Allen Furby, William Blair & Company L.L.C., Research Division - Research Analyst [4]

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Great. I just -- maybe I missed this in the prepared remarks, but the ARR targets that you set out at your Analyst Day, the 15% to 18% growth, are those still on the table just given some of the push out? And can you give a sense for, with some of these cloud deals that keep pushing out, what you feel like, Marcus, the linearity this year might look like versus last year or years past? Do you feel like it's going to be abnormally back-end loaded? Or any kind of commentary there would be helpful.

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Curtis H. Smith, Guidewire Software, Inc. - CFO [5]

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Yes, sure. On the ARR, we -- when we put the range out, the annual range out for the year at the Analyst Day, we indicated that we would be providing an annual update for the annual guidance, but that we wouldn't be updating it, we wouldn't be updating that number on a quarterly basis. Our view for the year though is we're maintaining the range that we've provided on the Analyst Day and confirming it.

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Marcus S. Ryu, Guidewire Software, Inc. - Co-Founder, President, CEO & Director [6]

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And to your other question, Justin, as you would guess, pursuing, closing the InsuranceSuite Cloud deals is absolutely paramount. It's the strategic objective for the year and probably will be for years to come for the sales team. And we would love to have a more linear year than it looks like we will have. We have, we believe, more than enough demand in order to meet our targets, but the -- but each individual transaction is enormously complex, in part because we have not yet established negotiated and market validated standards for all the different dimensions that we're negotiating, economics aside. And that's actually a familiar pattern to us from when we brought PolicyCenter, our second major core system to the market, or brought our data and analytics products to the market. It's kind of journey we have to go through with every new offering, and InsuranceSuite Cloud is absolutely like that, if anything, only higher stakes. So the deals are definitely more back-end loaded than ideal, but we're committed to getting -- to meeting or exceeding the targets that we talked about at our Analyst Day, and we're confident that we have enough at bats to achieve that within the year and then beyond.

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Curtis H. Smith, Guidewire Software, Inc. - CFO [7]

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And this is Curtis again, let me -- just let me correct one statement I misread on my script, and that has to do with the 4 factors that impacted our revenue beat. I mentioned the 2 largest factors were included in our outlook provided last quarter. The first one, and most notably due to ASC 606, a number of our term contracts that we previously recognized on a quarterly basis due to quarterly invoicing terms will now be recognized upon the annual renewal. This anticipated change moved approximately $20 million in revenue from latter periods in fiscal 2019 into Q1. And that's the correct number, $20 million versus I think what I said was $12 million.

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Justin Allen Furby, William Blair & Company L.L.C., Research Division - Research Analyst [8]

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Okay. Got it. And then maybe just, Curtis, just given the last couple of quarters, the magnitude of the services cuts. And I think part of it last quarter was around systems integrators. This time, it seems like it's all about the timing of deal closure. Can you just give us a sense? I think the last update was you're assuming these 2 deals would close in the first half of the year. What are you assuming now? And I guess what gives you the confidence that a quarter from now, we're not looking at another services cut?

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Curtis H. Smith, Guidewire Software, Inc. - CFO [9]

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Yes, and that's right. In this quarter, we indicated the services cut was related to the start date of anticipated IS Cloud deals. And we noted in our script here, in our prepared comments, that we're now expecting those 4 to 8 to be more back-end loaded, and we noted that we didn't close an InsuranceSuite Cloud deal in Q1.

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Justin Allen Furby, William Blair & Company L.L.C., Research Division - Research Analyst [10]

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Okay, got it. And are you expecting them in Q2 or no in the back half?

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Marcus S. Ryu, Guidewire Software, Inc. - Co-Founder, President, CEO & Director [11]

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At this point, Justin, we've taken a more conservative look and assume that they're going to happen in the second half of the year. Obviously, we're trying for them, as soon as -- to happen in the second quarter, but as a -- took the more conservative approach of assuming that they'll happen in the second year -- second half of the year to avoid precisely what you suggested. Also to be clear, in both cases, these are noncompetitive. These are primarily about negotiating all of the different dimensions of delivering the solution with heightened service levels and security expectations on the part of our prospect.

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Operator [12]

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Next, we'll hear from Sterling Auty with JPMorgan.

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Sterling Auty, JP Morgan Chase & Co, Research Division - Senior Analyst [13]

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I want to follow on in terms of the InsuranceCloud deal closures, especially looking at how the stock's reacting after hours. I think whenever software companies talk about deal slippage, there's always concern. And Marcus, you kind of mentioned a couple of them not being competitive. But looking at those deals, how much of this is demand-driven? Meaning that, do your customers have the motivation to be buying this shift to the cloud now? Or is there any concerns from either macro or anything else that could further delay one of these closures? Or is it simply just it's a shiny new toy, and everybody's got to get comfortable with all the bells and whistles to sign on the dotted line?

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Marcus S. Ryu, Guidewire Software, Inc. - Co-Founder, President, CEO & Director [14]

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Yes. Thanks for the question, Sterling. I don't think the demand is motivated by novelty. I think that this has been a long sought-after set of transfer of accountability and complexity to Guidewire shareholders that our customer base has been seeking for quite a long time. And so that was our intentions in our investments and really explicit commitments during the user conference and in other one-on-one conversations have all been really enthusiastically received. Now when we're trying to formalize and transact on that intention, there's a -- it's been daunting, the sheer number of questions and expectations and audits and other participants who get involved in that deliberation. In many cases, insurers have not entrusted really any core, more mission-critical applications to the cloud. And while they are absolutely resolute in their pursuit of the benefits, simplification, transfer of responsibility, over time declining unit costs and computing, all of the things that -- all the benefits that the cloud brings, they have a lot of hurdles that even our internal sponsors have to jump through. And we're alongside them in that process. We have every confidence, both in the underlying demand because this is just the winds of history blowing all in this direction, in this requirement, and also that these discussions will get more and more simple as we establish negotiated standards in the market. But we are in the early days of it for the whole industry, and the going has been more complex and kind of more bespoke in these conversations than ideal. Nonetheless, we stand by our targets for the year.

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Sterling Auty, JP Morgan Chase & Co, Research Division - Senior Analyst [15]

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And then just one point of clarification. The 4 to 8 wins, are those all 4 to 8 expected to be brand-new customers to Guidewire? Or are any of those existing customer conversions? And if it's brand-new customers, you mentioned, I think, a conversion that you won during the quarter. What would -- what should we expect in terms of existing customers deciding to make the move?

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Marcus S. Ryu, Guidewire Software, Inc. - Co-Founder, President, CEO & Director [16]

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It will be a mix of both of those. We have demand coming in both flavors. There's actually kind of a third flavor, where we have an existing customer that is adopting cloud for a business unit or a portion of their premium that is not yet licensed for us in the traditional model. So all 3 flavors, net new customers, conversions of existing customers or existing customers doing new sets of business. They're all represented in our pipeline, and it would be a little difficult to call exactly what the final mix will be. But I would -- if I had to guess now, I would say that all 3 types will be represented in the final new customer count.

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Operator [17]

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We'll now hear from Monika Garg with KeyBanc.

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Monika Garg, KeyBanc Capital Markets Inc., Research Division - Research Analyst [18]

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These latest talks of engagement of cloud deals, what you talked about, just as a follow-up, how many you've thought got pushed out? Is it 1 deal or 2 deals? Or can you give -- share the number?

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Marcus S. Ryu, Guidewire Software, Inc. - Co-Founder, President, CEO & Director [19]

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Well, Monika, as you'll recall, at -- in our Q4 call, we had hoped to get an additional 2 InsuranceSuite Cloud deals done actually at the end of -- within the last fiscal year, and we shared that both of those had pushed into this year. We're still engaged in those 2 as well as a host of others that we're striving to get closed within the year. We've made a lot of progress on those, but those progress doesn't count until we have the final, consummated transaction, and that's what we look forward to sharing over the next couple of quarters.

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Monika Garg, KeyBanc Capital Markets Inc., Research Division - Research Analyst [20]

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Got it. Then just given that like in the 2 quarters, we have seen the slippage of the deals because of the complexities, is it like given -- you gave us the 5-year targets on the subscription and the cloud transition. Kind of do you feel confident about achieving that? Or do you think given it is taking longer to close, it could be that those targets, do you feel, are conservative enough or we could see some of that still not coming into the cloud and coming as InsuranceSuite deals?

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Marcus S. Ryu, Guidewire Software, Inc. - Co-Founder, President, CEO & Director [21]

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Right. I mean, there are unknowns here, Monika. You know that it's not our nature to get -- try to get ahead of ourselves and forecasting points of inflection that we don't know exactly when they will happen. The source of our confidence though is that the underlying demand is so sustained. It's so broad across all the segments of our customers in different geographies, by different lines of business, whether they're mutual companies or publicly traded, whether they're large or small. There's just a remarkable unanimity across our customer base that sooner or later, all of these -- what they want is no longer an IT asset but a business service relationship, where we're delivering a highly standard platform as a reliable business service. That's just -- it's almost now received with some common sense across the industry. So now it gets to the specifics of are they -- can they go through all the steps of validation that were worthy to take on that role for a mission-critical system as a transactional source of truth for their entire customer base and business? That's the question. There's no question that we are the right party to evaluate, but even long-standing relationships don't entitle us to that next stage of relationship. Most of the discussions are not really economic in nature. They're much more about substantiating our bona fides to house the really sensitive mission-critical data to deliver the high service levels that are required and then of course, negotiations about all the liabilities and risk transfers that are part and parcel of these kinds of deals.

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Operator [22]

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Tom Roderick with Stifel has our next question.

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Thomas Michael Roderick, Stifel, Nicolaus & Company, Incorporated, Research Division - MD [23]

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So we get a lot of moving parts here, obviously. And if I kind of look at the bigger picture, there is a big beat in the first quarter. Some of it coming from later in the year, so kind of a pull forward from that. At the end of the day, services revenue, a little lighter than you expected for this year just given a little bit more conservative outlook on timing of the cloud deals. But if I think big picture about it, I guess the question would be, is the demand environment really changing much out there for you? Or is it simply timing on InsuranceSuite Cloud, kind of tricky? Core demand for everything else that we've historically talked about, steady as always, and then the big picture around ASC 606 and all these timing movements is a lot of noise, but we'll get through that. So I guess, the big picture is with all the stuff going on out there in the economy, what's changing for you?

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Marcus S. Ryu, Guidewire Software, Inc. - Co-Founder, President, CEO & Director [24]

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Right. So if we bracket out all of the accounting considerations, which I personally don't focus on tremendously myself, but just on the underlying demand, I would say the demand is more robust than we've ever, ever had. And you've heard me voice that at -- in our other -- on our other earnings calls and at our Analyst Day. There's more dynamism and change in the industry in the present than there was for most of Guidewire's history. And all of that motivates technology investment the way that consumers, that the end market that our insurers serve is changing, and their rising expectations absolutely cannot be met with the existing platforms -- the legacy platforms, that is. And the drive of digital engagement, of new product offering, of much greater business agility, of much leaner and more automated operations, all of these things are more urgent, more deeply felt than ever. And we are seeing that across all market segments, and in particular and very excitingly for us, also in Europe, which has been a challenging place for us historically. But now we have more activity than ever before. Now that's kind of exogenous to us. That's just happening because of just the industry and the market. On top of that, we have taken a kind of very assertive stance in the market that we believe that the platform ought to be cloud-based and that insurers should not be trying to, over time, have an IT relationship with Guidewire but really a cloud-based business service relationship, as I alluded earlier. And that has, I think -- that's created its own complication. On the one hand, it's agitated a lot more interest because that's what insurers are really seeking. On the other hand, again, now the surface area of evaluation is much broader than it was before. There are many more questions to be asked of us, many more credentials that we're expected to supply before entering into that relationship. So that's where we find ourselves with, more sales activity, more customer engagement than ever before, but where each of the major relationships are a little bit more difficult to wrestle to the ground. And again, as that becomes more routinized, we think that we'll be the beneficiary of it. But that's the year that we're in right now.

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Thomas Michael Roderick, Stifel, Nicolaus & Company, Incorporated, Research Division - MD [25]

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Yes, good. That makes a lot of sense. That's helpful. And Marcus, you talked about digital engagement quite a bit, and it seems like the partnership you had with Salesforce has been one where you can take advantage of their presence in the front office. They're taking advantage of your awareness on the policy and claims side. But I'd love to hear a little bit more about perhaps digital as a means of sort of accelerating your installed base and potential customers to the cloud, to the extent that they may already be going there in the front office with pure-play cloud vendors like Salesforce. Does that accelerate the demand with your digital offering? Or will that still be sort of a little bit slower approach on the cloud side?

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Marcus S. Ryu, Guidewire Software, Inc. - Co-Founder, President, CEO & Director [26]

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Well, 2 points here, Tom. Number one, digital is probably the single biggest catalyst for major IT investments with our end market. It's probably true with a lot of enterprise in other industries as well. But certainly, among insurers, digital is the driving catalyst. There's a need to completely transform the interaction that insurers have with primarily their policyholders; secondarily, their distribution channels; and then thirdly, even with their supply chain partners, who are involved in the claims process, for example. All of those need to be in a much more digital modality than they are today. And that in turn has led insurers to realize that their core system environment just won't support the kind of digital interaction that they need for the future. You just can't paste those on to a 1980s COBOL mainframe. It's just not designed for that. And so that's, in turn, motivating core system evaluations, which is all to the good for us. So even if the initial business motivation may be digital distribution, that may lead to the decision to seriously evaluate core policy replacements, which is what we want. Now the second part of your question is about the relationship with Salesforce. That's been very productive. We're hopeful of announcing a couple of meaningful wins this year in collaboration with them. We're collaborating very effectively in the field where we have wholly complementary value propositions. They do things that we will never do, namely deliver all of the horizontal CRM capabilities that insurers are seeking, but in turn, they will never build an insurance core system. And these 2 universes have to work together to deliver what insurers want, which is a 360 view of the customer and a really satisfying consumer-grade digital experience for both internal and external users. And that's what we -- that's our value proposition together. So our -- the relationship with Salesforce is a component of our digital value proposition, but it's not the entirety of it. For some insurers, it's hugely exciting, and it's where they want to talk about digital. For others, it's just it's kind of off to the side and what they really need is core system replacement to complement with digital engagement for customers and distribution partners.

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Operator [27]

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Our next question comes from Ken Wong with Guggenheim Securities.

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Hoi-Fung Wong, Guggenheim Securities, LLC, Research Division - Senior Analyst [28]

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I wanted to touch on the 2 contracts, the 2 large contracts that fell into Q1 a little bit. First, you mentioned kind of there's a 10-year deal that seems a little longer than I'm used to hearing in the past. And then second, the consolidation. Any of that have to do with kind of customers seeing kind of a shift to subscription and maybe trying to do some last-minute buying and making sure that they can kind of lock in the ability to buy the way that they have purchased in the past?

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Marcus S. Ryu, Guidewire Software, Inc. - Co-Founder, President, CEO & Director [29]

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It's an interesting question, Ken. I think these are both kind of anomalous one-off cases, where it really was not about a technology decision. I think it was more about their own internal accounting and capital allocation requirements. One of the cases was a European insurer that was just very dogmatic about capitalizing the investment on a 10-year horizon, and they just needed the contract to conform to that. And if we were a U.S. insurer, we probably would have been a little more resistant, even though we -- there's something perverse about this because, of course, we like long-term relationships. And historically, we've been proud of the fact that we had 5-year plus contract durations. But the new accounting regime has kind of thrown us for a loop, and we've adapted to that with a much more annual kind of subscription model. This one European customer was just absolutely adamant that they need it on a 10-year horizon, and so we found ourselves in a perverse position of reluctantly agreeing to what we always would have wanted historically. And the accounting for that was -- again, led to kind of acceleration of recognition. But that's not the norm, and I don't think it was motivated by any kind of macro or market consideration. The other case was a renegotiation or a consolidation of a long-standing customer we've had, also international. They have licensed many of our products across many different portions of their multinational business over the years, and they just wanted -- and we both wanted a full rationalization of that under a single contract. And so we did that, mostly motivated just by business consideration to keep things simple. And then the accounting that followed from that was almost an afterthought, but that's what we reported today.

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Hoi-Fung Wong, Guggenheim Securities, LLC, Research Division - Senior Analyst [30]

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Got it. And then, Curtis, in terms of the moving pieces on top line, I'm just wondering if license is benefiting from any additional shift in hosting revenue from services up to that particular line and obviously, the inverse for whether or not that's a headwind to services?

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Curtis H. Smith, Guidewire Software, Inc. - CFO [31]

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Yes, that's one of the things we noted, Ken, in some of the reasons for the growth rate in Q1. The fourth item that we noted or factor was license and subscription revenue benefited from approximately $3 million of hosting revenue, moving from services under ASC 606 to subscription under 606. And for the full year, that was a $12 million amount that came out of our services outlook and we put into our license and subscription. So that's the -- that was the impact on the hosting revenue moving from services to subscription.

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Operator [32]

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Michael Turrin with Deutsche Bank has our next question.

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Michael James Turrin, Deutsche Bank AG, Research Division - Research Analyst [33]

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Marcus, in fiscal '18, you started to see some more notable recent strength in Europe that could be pointing to more of a tipping point there. Wondering if we can get an update on that region. Is it still showing similar signs of momentum? Or does the added complexity around the cloud transition have a more pronounced impact on some of the overseas regions as well?

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Marcus S. Ryu, Guidewire Software, Inc. - Co-Founder, President, CEO & Director [34]

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We continue to be really, really enthusiastic about the traction that we're getting in Europe. The region meaningfully exceeded its target last year, and we're hopeful that they'll do so again this year. I just returned from there a few weeks ago and felt great about what I saw in multiple countries in terms of just the level of engagement that we're getting. I don't want to overstate that. These are still extremely conservative organizations. And as always, we have more evaluation friction there than we do in the U.S. or English-speaking countries. But nonetheless, we feel very positive about that, and we've invested accordingly. The cloud discussions are relevant in Europe. I would say they're maybe a half step or so behind where they are in the -- in North America. I couldn't give you a specific reason for that, whether it's -- it could be cultural. It could be just additional conservatism on the part of companies working with the U.S. vendor. We're not sure. There's a lot of interest in cloud as a -- certainly as a theoretical subject that will become relevant later. But for the most part, our discussions in Europe are still focused on the traditional on-premise model and licensing model for now. But we have every expectations that, that will evolve over time just as if it's here in North America.

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Michael James Turrin, Deutsche Bank AG, Research Division - Research Analyst [35]

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Helpful. And then, Curtis, it sounds like 606 adoption had more of a positive impact in Q1. But first, is that a fair classification? And then secondly, are you still expecting that overall impact to be closer to neutral as we work through the course of the year?

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Curtis H. Smith, Guidewire Software, Inc. - CFO [36]

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Yes. On Q1, that's a fair comment. We noted the 10-year multi-license contract in Q1, which accelerated over $10 million of term license revenue. We noted this when we provided outlook that we were expecting it. It came in a little bit above our expectation when we finished closing it out. And that did bring some revenue from future years into fiscal '19 and then directly into Q1. The other impact of 606 on the quarter brought revenue from periods later in the year into Q1. And this was also anticipated when we provided our initial outlook for the year, and that's that approximately $20 million that I referenced in my comments. It came from later years in fiscal '19 into Q1 due to the quarterly invoicing of those contracts now being recognized on annual renewal in Q1.

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Operator [37]

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Our next question comes from Rishi Jaluria with D.A. Davidson.

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Rishi Nitya Jaluria, D.A. Davidson & Co., Research Division - Senior VP & Senior Research Analyst [38]

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Curtis, I'll start with you. On the subscription side, can you maybe help us directionally understand what the components of that number are? How much is actual InsuranceSuite Cloud versus cloud services versus InsuranceNow versus the $3 million of hosting that you talked about within the quarter? And alongside that, you talked about subscription guidance for the full year. It essentially implies that subscription revenue is going to be flat for the balance of the year, and I would expect that line to be growing. So maybe help us understand that, and then I have a follow-up for Marcus.

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Curtis H. Smith, Guidewire Software, Inc. - CFO [39]

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Sure. So we noted in the quarter that the subscription revenue was $15.3 million versus a year ago, it was approximately $3 million. And then we updated our guidance on our subscription revenue outlook to a range of $60 million to $66 million, and that includes the additional $12 million in hosting revenue that was previously in services revenue and is moving into our subscription revenue outlook. So you know one component of that $60 million to $66 million is going to be the $12 million in hosting revenue for the year. We have not split out the other components or how that divides up within subscription. Subscription is a new metric that we've been providing. You'll see it in the press release, in our 10-Q, but we don't break it out beyond showing it as a line item of our overall license and subscription revenue.

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Rishi Nitya Jaluria, D.A. Davidson & Co., Research Division - Senior VP & Senior Research Analyst [40]

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Okay. And then just alongside that. If you're doing $15 million in subscription this quarter, based on $60 million to $66 million guide, you're essentially saying that subscription revenue is going to be flat for the next 3 quarters or maybe marginally up sequentially. Why would that not be growing faster?

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Curtis H. Smith, Guidewire Software, Inc. - CFO [41]

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We don't break out the amount per quarter. There is some -- we don't break out the amount per quarter. We've just given the annual guidance for the year. So it's a $60 million to $66 million. And I hear your point, if you're doing math on the $15 million in quarter, it's another $15 million per year to get up to the $60 million to $66 million. So also one of the things we'd note, too, that with the subscription revenue, because it's ratable, it can be back-end loaded. So you're going to get more than if you start a subscription agreement early in the quarter. You're going to see more of that subscription revenue come in the fourth quarter. So that's one of the components that might be factoring in to that number.

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Rishi Nitya Jaluria, D.A. Davidson & Co., Research Division - Senior VP & Senior Research Analyst [42]

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Okay. And then Marcus, last quarter, you mentioned that maybe there are some difficulties on the InsuranceNow business. Just wanted to see, other than the conversion that you talked about in the quarter, any updates just on the how the InsuranceNow business is trending.

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Marcus S. Ryu, Guidewire Software, Inc. - Co-Founder, President, CEO & Director [43]

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Yes. The conversion was an important one. That was almost a resale of the product and the company to that customer, and it very materially increased the value of that relationship, the recurring revenue of that relationship. And we're -- we expect that, that will happen pretty much with the rest of their self-managed installs right now over time. As for net new customers, I think we feel we have a handle on what's been challenging over the previous period. We have a new business leader who's driving the alignment of go-to-market and product, who's a long-standing Guidewire leader that took the assignment about 0.5 years ago and is having a really good impact. And we think that the underlying demand for the products in that market segment is as strong as ever. So with those ingredients and with the commitment to better sales execution, we think we can do materially better this year than we have -- than we did last year in that product area.

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Operator [44]

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We'll now hear from Brad Sills with Bank of America Merrill Lynch.

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Bradley Hartwell Sills, BofA Merrill Lynch, Research Division - VP [45]

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I wanted to ask about getting these customers over the hurdle with InsuranceSuite Cloud. Is there something about the architecture of the data center model, whether it's hosted? Or do you need to go to multi-tenancy? Is there some kind of investment that make -- you might need to make it easier to kind of get these customers over the hurdle for adoption?

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Marcus S. Ryu, Guidewire Software, Inc. - Co-Founder, President, CEO & Director [46]

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No, Brad, it's really -- as best as we can tell, there really isn't an architectural hurdle here. It's entirely about a risk aversion at war with a pursuit of opportunity and benefit that our customers are going for. And they need to overcome that risk aversion by doing lots and lots of validation, confirming that we understand all of their data sovereignty requirements, a ton on info security. There's a lot of negotiation around liabilities and indemnification on different bad -- theoretical bad outcomes that can happen. And then there's just a governance process that sometimes our customers have to discover for themselves about what it takes, what levels of approval they need in order to make a decision like this. It's almost always now a board-level topic. We're not a stranger to building -- having to build serious institutional consensus for a company to work with us. We're seeing that kind of maybe double now when we're talking about these cloud relationships because our customers tend to see that as kind of a one-way ticket. That once they make this decision, they're really entrusting us for the long haul, which is true for core systems. But they -- in a sense, they feel it's doubly true when it comes to the cloud because now it's not only the application that they're betting on but division of labor that will be very difficult for them to reverse in the future. And I think it's rational for insurers to want to think about that very carefully and all the implications of it, and that's what's involved in this discussion. What makes that easier over time I think is simply repetition and greater market adoption. And just because the -- this isn't a novelty. This is really responsive to deepest, the most strategic needs that our customers have, and that's what we're responding to here, and that's why they're investing the time to do these explorations. Once we validate that with the growing number of customers in our nearly 400-customer community, we think that there really will be a momentum behind that, that becomes -- that feels more and more like an inevitability.

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Bradley Hartwell Sills, BofA Merrill Lynch, Research Division - VP [47]

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Great. And one more, if I may, please. Just it sounds like you're seeing real good traction here with data and digital. Any color on maybe some of your larger customers in terms of some of the use case scenarios where they may be going deep on the analytics platform. What are some of the things that you're seeing the offering used for?

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Marcus S. Ryu, Guidewire Software, Inc. - Co-Founder, President, CEO & Director [48]

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Yes. Sure. They're really 2 separate sides. The data and digital are quite different in their value proposition. And most of what insurers want out of data are a combination of data visualization, just being able to see a much larger universe of data and interpret it better, whether that's -- and sometimes, combine different universes of data that are difficult to interpret when they are in raw form, but -- such as geolocation data with climate data with financial and policyholder data. And kind of the new visualizations that we offer, I think, are quite compelling, even though they have to now -- insurers now have to use -- figure out how to operationalize their usage of that. Then there's Predictive Analytics, which is just making better high-volume decisions by taking out some of the guesswork and just doing them in a more systematic data-driven fashion, which is what machine learning is ideal for. And we've shown that we can create uplift across many of the core insurance decisions about whether to take on business and underwriting, how to think about a claim, how to think about the customer value and whether you want to renew them and at what price, et cetera. So there's a -- those are the kind of very kind of standard data use cases that insurers are really beginning to pursue now and where we think we're very well situated. On the digital side, simply put, it's about creating more and more of a consumer-grade experience for all of the interactions that -- distribution and service interactions that insurers have to support. And here, the standard is not being set by any particular insurer. It's being set by Amazon, by Uber, by Apple, right, by the consumer Internet. And that's a very high bar, especially when you consider how complex insurance products are, but every insurer feels like it's almost an existential need to get closer and closer to that standard because that's what their distribution partners and their customers want. And so we have years of collaboration and additional products and market developments to go in digital. It's not just a one-off phenomenon that will satisfy the requirement. The expectations are so expansive, and the gap is so wide that we will be, I think, at work in the digital arena for many years to come. And that's a great opportunity for us because it's a more compelling transformation than simply the back-office functions that has been our traditional focus for the first decade of the company.

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Operator [49]

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We'll now hear from Peter Lowry with JMP Securities.

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Peter Caldwell Lowry, JMP Securities LLC, Research Division - VP & Research Analyst [50]

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On the Cloud InsuranceSuite deals, it's mission-critical, so I get all the validation, the steps that they're taking to manage their risk. I guess the question is, how much are industry best practices moving towards you? Or is there anything there that people are trying to figure out?

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Marcus S. Ryu, Guidewire Software, Inc. - Co-Founder, President, CEO & Director [51]

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I'd say -- well, we have more insurers, more customers saying that the future is cloud for them, that they cannot afford the proliferation of IT complexity. They cannot afford the degree of customization that they have across their enterprise for all their systems. And so they need the simplification, the division of labor that's inherent in the cloud. And that frankly, their business users just don't really care where the blinking boxes are located. They just want a function that works. So that's a kind of universally felt sentiment. I think where there's more -- there's much more divergence is, well, how ready are we as an insurance company to entrust an outside party to domicile all of our customer data and what questions do we need to ask. How much diligence is enough diligence to feel that we've done our job, all right? And how much liability is it appropriate for the vendor to hold? How much can we as an insurer take on? How much is insurable? These are the questions being wrestled with. And I would say there really is not an established industry norm on these questions. I -- we find ourselves often referring to or invoking the examples of Workday and Salesforce, who have a somewhat meaningful insurance customer base, to say, "Surely, you cannot hold us to a higher standard than these titans." And yet, sometimes the reply is, "Actually, we have to hold you to a higher standard because what we're asking you to do is more strategic and mission-critical than what we do with Salesforce and Workday." That's the nature of the conversations we're having, but I sense -- we sense that over time, these will just become more and more natural, more and more routinized as we have more examples to point to.

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Peter Caldwell Lowry, JMP Securities LLC, Research Division - VP & Research Analyst [52]

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Okay, great. And then just quickly, can we get an update on the -- at your M&A stance with your $1.2 billion of cash or your capital allocation in that regard?

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Marcus S. Ryu, Guidewire Software, Inc. - Co-Founder, President, CEO & Director [53]

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Yes. A fair question. So we have no imminent announcement. The energies of the core team here are focused almost entirely on cloud these days. That said, this time of enormous investment in technology innovation and insurtech, there are -- that insurtech phenomenon is still going strong. We still believe and are told all the time that we are the logical consolidator, that we are the most logical home for a lot of these technologies, both by our customers and sometimes by the technology companies themselves. So I think we're in a kind of prime position to act when we find the right fit. Then again, valuations are still quite daunting. And the thing that we're most mindful of right now is not getting distracted from the -- from Job 1, which is obviously the cloud transformation. So I think we're in a target-rich environment but also not in any rush. And it's unlikely that -- well, I would say it's extremely unlikely that you'll see us announce anything very consequential until we've really shown the kind of traction that we were committing to here with cloud.

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Operator [54]

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Our next question will come from Alex Zukin with Piper Jaffray.

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Aleksandr J. Zukin, Piper Jaffray Companies, Research Division - MD and Senior Research Analyst [55]

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So Marcus, just going back to the push cloud deals. Just to finish that thought, is this about the 2 deals pushing -- that pushed from 4Q that -- or pushing from the first half to the second half? Or were there other deals that you were expecting to close in the first half but have also pushed out to the second half? And then I have a couple of follow-ups.

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Marcus S. Ryu, Guidewire Software, Inc. - Co-Founder, President, CEO & Director [56]

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I'd say that we're still range finding on just how long it takes to get one of these deals done or what the steps are, I should say. It's less a temporal question than a kind of process and stage question that we have to go through with customers. And it's fair to say that we were surprised in the other 2 cases because in both cases, there were additional cycles of evaluation by different constituencies than we normally have to interact with, that really wanted to weigh in on the cloud decision. And that's what's taken a lot longer than we had hoped. And insurers will differ in this respect, but I would say it's a broad pattern. There is just -- there are just more people who have to weigh in and evaluate with more questions than has been our historical norm. Now there are cases where the decision is largely made and yet -- and then it's been -- it's a more conventional commercial negotiation. But on the whole, it's a different set of questions with more reassurances, more personal commitments that have to be made, more trips to visit boards than we have had for our core system sales for a long while.

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Aleksandr J. Zukin, Piper Jaffray Companies, Research Division - MD and Senior Research Analyst [57]

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And then, I guess, so the confidence around continuing kind of the ARR growth you guys reaffirmed on this call and the 4 to 8 deals this year, correct me if I'm wrong, but it sounds like your confidence is stemming from a volume of deals perspective. But if the velocity of all of these deals is a lot longer or just longer than you anticipate, what gives you -- is there something that you feel like with these 2 you're going to figure out and then be able to replicate on those? Or just, again, what is giving you the confidence that all of these deals, no matter how many of them, are just going to take a lot longer than you anticipate?

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Marcus S. Ryu, Guidewire Software, Inc. - Co-Founder, President, CEO & Director [58]

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We're not shooting in the dark, Alex, nor are these all at a standstill or that we're at -- or we are just at first base on all of these, anywhere -- some of these are more advanced discussions that we have varying degrees of confidence of getting done within the year, and then as always, it's a portfolio estimation of how many we can get done within the time frame. It is a forecasting challenge for us right now because, on the one hand, we have a very high volume of deals in pursuit. As we've been talking about today, there's more variance, and there's been more negative variance in the amount of time it takes to get them closed. On the other hand, we have every reason to believe that -- then this is less an FY '19 question than kind of a 2- or 3-year modeling question. We have every reason to assume -- to believe that with an initial corpus of adopters and success stories that flow from them, including the ones that we already have in production today, that there'll be a meaningful acceleration of -- and we have a large customer base, several hundred customers, that have been seeking this and are looking to make this transition, whether or not they're prompted by us. So it makes for a challenging forecasting question for us, but the best we can do is say we think we have enough targets that are sufficiently advanced as a portfolio that we can make our target -- our publicly committed target for the year.

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Aleksandr J. Zukin, Piper Jaffray Companies, Research Division - MD and Senior Research Analyst [59]

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Got it. And then just maybe just one final one. With some of your larger existing customers that aren't maybe on the most modern version of Guidewire platform, can those customers jump directly to the cloud version? Or do they need to do it in steps, meaning get current and then go to the cloud version?

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Marcus S. Ryu, Guidewire Software, Inc. - Co-Founder, President, CEO & Director [60]

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The best practice that we've asserted is to use -- to get to InsuranceSuite 10, which was a big theme of Connections, is that this is really a cloud-optimized release, not that it's the end state. Of course, we got an infinite amount of work to do as we advance our products, but this is that -- everything about InsuranceSuite 10 was designed with the concept of us managing the applications in the cloud for our customers. And therefore, best practice would be to upgrade to that before moving on. And that's not just an architectural question but also the functional -- the many functional enhancements that we can deliver that we -- that are in 10 and in the releases in between. So that will generally be the recommendation for customers, and that's the basis on which we're estimating the capital required to make the transition for both new and existing customers.

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Operator [61]

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That will conclude today's question-and-answer session. At this time, I'd like to turn the conference over to Marcus Ryu for any additional or closing remarks.

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Marcus S. Ryu, Guidewire Software, Inc. - Co-Founder, President, CEO & Director [62]

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No additional comments. Thank you all for participating in our call today. Goodbye.

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Operator [63]

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Thank you. That does conclude today's conference call. Thank you for your participation. You may now disconnect.