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Edited Transcript of TLS.AX earnings conference call or presentation 13-Feb-20 10:59am GMT

Half Year 2020 Telstra Corporation Ltd Interview with CEO (Pre-recorded)

Melbourne Feb 14, 2020 (Thomson StreetEvents) -- Edited Transcript of Telstra Corporation Ltd earnings conference call or presentation Thursday, February 13, 2020 at 10:59:00am GMT

TEXT version of Transcript


Corporate Participants


* Andrew Richard Penn

Telstra Corporation Limited - CEO, MD & Director




Andrew Richard Penn, Telstra Corporation Limited - CEO, MD & Director [1]


Hi there. Today, we're announcing Telstra's half year results for the 31st of December, 2019, and I encourage you to go online and have a look at them in a little bit more detail. I'm really pleased that they demonstrate that we continue to attract customers to Telstra. We had very strong performance in our mobile subscriber net adds as well as on fixed as well.

The results also demonstrate that we're delivering against our T22 strategy, where we're radically simplifying our products and services for our customers. We saw improved episode NPS, which is our customers' feedback to us in terms of their customer experiences as well as we're continuing to deliver against our productivity program, where we've now reduced our fixed cost by $1.6 billion since the beginning of that program in 2016.

We're also rapidly approaching the halfway point in our T22 program, which is about building many of the capabilities that we need for the future. And that's critically important, as we go through this transitional period in the market and the migration to the nbn and of course increasing competition.

So as we sit here today at the beginning of 2020s, at the beginning of a new decade, I can't think of a more exciting time for telecommunications, and T22 is about putting in place the capabilities, the skills, the operating model, and the right economic model for Telstra to take advantage of those opportunities in the future.

So as I say, I do encourage you to look online and look a little bit more detail about our results.

Thank you.