650 Hotels Worldwide Receive the Honor for Demonstrating Superior Customer Service
MAZATLÁN, Mexico, June 11, 2018 /PRNewswire-iReach/ -- Expedia.com®, one of the world's largest full-service online travel sites, revealed the 2017 Best of VIP Access Hotels. El Cid Marina Beach Hotel in Mazatlán has been named to this list of winning hotels. VIP Access® Hotels properties are recognized for their exemplary customer service and willingness to offer premium experiences to Expedia+ members.
The 2017Best of VIP Access winners are chosen from a prestigious collection of more than 4,200 VIP Access hotels worldwide, already known for superior service and excellent guest reviews. To be considered a VIP Access hotel, the property must rank among the highest customer satisfaction rankings, reflecting feedback from top-and middle-tier Expedia+ members that currently total to seven million.
This is remarkable news considering that El Cid Marina Beach Hotel is one of only 54 hotels that have acquired this recognition in México.
There's no doubt that El Cid Marina Beach's outstanding marina and oceanfront location, comfortable accommodations along with its staff's dedication to personalized service and unwavering attention to detail, were strong factors to winning this coveted distinction.
Special benefits for Expedia+ members include free parking and transfers, resort credits, free spa treatments and Wi-Fi, as well as complimentary food and drink for travelers at the Expedia+ silver or gold level members. The full list of Best of VIP Access Hotel winners can be found here. Visitors to Expedia.com can identify a VIP Access Hotel when booking on Expedia.com by looking for the VIP Access logo alongside the hotel listing.
"Our VIP Access program was born out of a desire to elevate our hotel partners that consistently deliver on Expedia's highest standards of service," said Melissa Mahar, SVP, Global Partner Group. "The select group of hotels receiving this honor are really the crème de la crème. We're so proud to recognize these hotel leaders who provide the best customer experiences."
With this recognition, El Cid Resorts maintains its leadership as one of the top hotel chains in México with a presence in the three premier beach destinations in the country: Mazatlán, Riviera Maya, and Cozumel.
Expedia+ offers membership at tiered levels, including blue, silver and gold, and more opportunities to earn and redeem points on flights as well as stays at VIP Access Hotels. In addition to gaining access to first-class experiences and amenities at VIP Access Hotels, Expedia+ members have the opportunity to earn valuable points when they book hotels, cars, air, and cruises and reap benefits such as exclusive travel deals and superior customer service. For more information on VIP Access Hotels and the Expedia+ program visit: www.expedia.com/rewards/.
About El Cid Resorts:
Experience the vacation of your dreams at El Cid Resorts, where authentic Mexican hospitality sets the stage for an extraordinary escape. Select from three vibrant destinations – Mazatlán, Riviera Maya, and Cozumel - each featuring oceanfront accommodations, indulgent spa services, and warm, friendly service. Enjoy breathtaking Pacific Ocean sunsets and world-class golf courses at our El Cid Mazatlán Resorts. Dive the mysterious Mayan underground rivers at El Cid Resort in Cozumel where you'll find some of the most beautiful cave and cavern ("cenote") diving in the world, or snorkel the sparkling Caribbean waters of Puerto Morelos National Reef Park at Hotel Marina El Cid Spa Beach Resort, a pristine threshold on the quieter side of Cancún/Riviera Maya. Whether in search of a México family vacation or a romantic getaway for two, El Cid Resorts provides memorable, one-of-a-kind experiences. For more information, please see: http://www.elcid.com
Expedia.com® is one of the world's largest full-service travel sites, helping millions of travelers per month easily plan and book travel. Expedia.com (https://www.expedia.com/, 1-800-EXPEDIA) aims to provide the latest technology and the widest selection of top vacation destinations, affordable airfare, hotel deals, car rentals, destination weddings, cruise deals and in-destination activities, attractions, services and travel apps.