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Enterprises Seek Rapid Transformation, New Tools from Data Center and Cloud Vendors

ISG Provider Lens™ report sees large businesses embracing artificial intelligence for IT operations and container technology

STAMFORD, Conn., July 18, 2019 /PRNewswire/ -- Enterprises across the globe want data center and cloud vendors to help them with their digital transformations – with artificial intelligence for IT operations and container technology among their top priorities – according to a new report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.

The ISG Provider LensPrivate/Hybrid Cloud — Data Center Services & Solutions Global Report for 2019 finds enterprises looking for data center and cloud vendors that also can provide managed cybersecurity services, as many companies embrace a software-as-a-service model for securing their entire infrastructure, including cloud services. Enterprises also are looking for vendors that can help them rapidly evolve their IT operations, the report said.

"As businesses become software- and data-driven, they need an IT infrastructure base that can adapt to changing market conditions and always be accessible," said Esteban Herrera, partner and global leader of ISG Research. "Enterprises are rapidly evolving their IT managed services outsourcing engagements to meet their strategic needs."

The report sees several trends in the private/hybrid cloud and data center services space. While budgets for cloud computing are increasing, many enterprises seek expertise in capitalizing their investment to gain benefits from the technology.

In addition, many enterprises are embracing artificial intelligence for IT operations (AIOps) to automate monotonous and commoditized IT infrastructure and software maintenance and to reduce labor-intensive intervention for mundane tasks.

Meanwhile, container technology is growing in popularity with enterprises, especially for mission-critical applications in financial, educational, and media and communications organizations. Hyper converged infrastructure is another high growth area with its focus on an application-centric ecosystem.

The ISG Provider LensPrivate/Hybrid Cloud — Data Center Services & Solutions Global Report for 2019 evaluates the capabilities of 55 providers across five quadrants: Managed Services and Transformation, Managed Security Services, Managed Container as a Service (CaaS), Hybrid Cloud Management Platforms and Hyper Converged Infrastructures.

The report names Accenture, DXC and IBM as leaders in three quadrants and Atos, Cisco and Cognizant as leaders in two. BMC, Capgemini, HCL, HPE, NTT, Nutanix, RightScale, Scalr, Secureworks, TCS, Trustwave, VMWare and Wipro are named as leaders in one quadrant.

The ISG Provider LensISG Provider LensPrivate/Hybrid Cloud — Data Center Services & Solutions Global Report for 2019 is available to ISG Insights™ subscribers or for one-time purchase on this webpage.

About ISG Provider Lens™ Research

The ISG Provider Lens™ Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients. The research currently covers providers offering their services globally, across Europe and Latin America, as well as in the U.S., Germany, the U.K., the Nordics and Brazil, with additional markets to be added in the future. For more information about ISG Provider Lens research, please visit this webpage.

The series is a complement to the ISG Provider Lens Archetype reports, which offer a first-of-its-kind evaluation of providers from the perspective of specific buyer types.

About ISG

ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and advisory firm. A trusted business partner to more than 700 clients, including more than 70 of the top 100 enterprises in the world, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including automation, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006, and based in Stamford, Conn., ISG employs more than 1,300 digital-ready professionals operating in more than 20 countries—a global team known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities based on the industry's most comprehensive marketplace data. For more information, visit www.isg-one.com.

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