NASHVILLE, TN--(Marketwired - May 14, 2013) - EPICOR INSIGHTS 2013 -- Epicor Software Corporation, a global leader in business software solutions for manufacturing, distribution, retail and services organizations, today announced its strategic partnership with Magento®, owned by eBay Inc. (
While eCommerce has been utilized by retailers for many years, Epicor aims to offer a solution that bridges the gap between traditional eCommerce and other sales channels -- enabling customers to interact and transact with their favorite retail brands in a seamless fashion that is integrated across all channels. Powered by the Magento eCommerce platform, and integrated with Merchandising and Enterprise Selling, Cross-Commerce communicates with physical stores (Store POS), mobile devices, call center, kiosk and social media to improve engagement through personalized sales, targeted promotions, recommendation engines, contact centers and much more.
This unified commerce platform will allow retailers to enhance commerce experiences with capabilities like "shop-online, pickup in store" and "save the sale" to fulfill in-store customer needs from any inventory location, including eCommerce.
Cross-Commerce gives retailers rich functionality along with complete flexibility and control to customize their online channels. Search engine optimization, catalog management, and powerful marketing tools support the creation of websites providing a rich value added shopping experience for customers, and which can be tailored to meet retailers' unique business requirements. Integration with the Epicor Retail Suite enables retailers to drive more online traffic, transform store visitors into lucrative multi-channel shoppers, and convert browsers into buyers across all sales channels. Other exclusive features include a rich merchandising suite, dynamic rule-based product relations, persistent shopping, private sales, gift registry, gifting options, rewards points, merchandise credits, and many more.
The solution is highly scalable to accommodate high traffic volume and large product catalogs. Additionally, it is ideal to support retailers' international expansion plans, supporting localization via support for native languages, multiple currencies and tax rates. Retailers also benefit from the ability to launch mobile-optimized storefronts via a mobile HTML5 interface that supports iPhone, Android™, and Opera Mobile browsers.
"In today's age of razor thin customer loyalty, it's vital for retailers to provide a unified customer experience, no matter the channel they choose to engage in," said Ian Rawlins, vice president of marketing and business development, retail software for Epicor. "Epicor Retail Cross-Commerce enables this through the sharing of business logic across all channels, so retailers can support real-time cross-channel retailing for higher sales, lower costs, and greater customer satisfaction. To this end, we're pleased to incorporate the power of Magento's eCommerce platform that is well regarded in the industry and already in use today by many of our customers."
"Retailers understand the need to do business in an omni-channel fashion and the need for overall multi-channel system integration, but often struggle in integrating their eCommerce initiatives with other sales channels," said Ryan Thompson, Head of Partnerships for Magento. "Capturing the full benefits of omni-channel retailing involves a great deal of sharing product, converging processes, people and data, and overall system integration across channels. Our partnership with Epicor provides retailers the ability to support true omni-channel retailing across all channels so customers experience a consistent, holistic and value added retail experience."
About Epicor Retail
Epicor provides advanced solutions for retailers seeking to streamline processes, integrate channels, leverage intelligence and inspire customers, to maximize profitability. The Epicor Retail end-to-end suite is designed to meet the evolving merchandise and service expectations of today's connected, cross-channel shoppers, and the business requirements of the most demanding soft goods, hard goods and specialty retail environments in a variety of industries including apparel, footwear, discount, general merchandise, automotive aftermarket, lumber and building materials, nursery, and pharmacy. Thousands of leading companies -- from Aeropostale, Aftermarket Auto Parts Alliance and Build-A-Bear Workshop, to General Nutrition Centers, True Value Company and Under Armour -- trust Epicor to help them remain current, competitive, and consistently strong.
About Epicor Software Corporation
Epicor Software Corporation is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail and services industries. With over 40 years of experience serving small, midmarket and larger enterprises, Epicor has more than 20,000 customers in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability. With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional and global businesses demand. The Company's headquarters are located in Dublin, California, with offices and affiliates worldwide. For more information, visit www.epicor.com.
Epicor, Epicor Retail Cross Commerce and the Epicor logo are trademarks of Epicor Software Corporation, registered in the United States and other countries. Magento is a trademark of X.Commerce, Inc., registered in the United States and other countries. iPhone is a trademark of Apple, Inc., registered in the United States and other countries. Opera Mobile is a trademark of Opera Software ASA. Android is a trademark of Google, Inc. Other trademarks referenced are the property of their respective owners. The product and service offerings depicted in this document are produced by Epicor Software Corporation.
This news release contains certain statements that may constitute forward-looking statements under the Private Securities Litigation Reform Act of 1995. These forward-looking statements may include statements regarding future product releases, future functionality, expected revenues, the launch of new products and other statements that are not historical fact. These forward-looking statements are based on currently available competitive, financial and economic data together with management's views and assumptions regarding future events and business performance at the time the statements are made and are subject to risks and uncertainties. Actual results may differ materially from those expressed or implied in the forward-looking statements. Such risks and uncertainties include but are not limited to changes in the demand for Epicor products; the timely availability and market acceptance of new products and upgrades; the impact of competitive products and pricing; the discovery of undetected software errors; changes in the financial condition of Epicor customers; and other factors discussed in the company's filings with the Securities and Exchange Commission, including its annual report on Form 10-K for period ending September 30, 2012 and quarterly reports on Form 10-Q. As a result of these factors the business or prospects expected by Epicor as part of this announcement may not occur. Epicor undertakes no obligation to revise or update publicly any forward-looking statements.