U.S. Markets open in 2 hrs 40 mins

Facebook, Instagram Resolve Thanksgiving Day Outage

Linly Lin and Sarah Jacob

(Bloomberg) -- For some, the reprieve from Thanksgiving gatherings has finally come -- Facebook and Instagram are up and running again.

Facebook Inc., which owns Instagram, said it resolved an earlier issue with its central software system that prevented users globally from accessing its family of apps on Thanksgiving Day.

“Earlier today, people may have experienced trouble accessing Facebook’s family of apps,” it said in a statement. “We are back to 100% for everyone,” it said, offering an apology.

Users in several countries had reported issues with Facebook’s platforms earlier on Thursday.

#Instagramdown was the second-most trending topic on Twitter worldwide with complaints from users in countries including the U.S., which is celebrating its Thanksgiving Day holiday, the U.K. and Brazil. Instagram tweeted it’s up and running five hours after it first confirmed the issues.

It is not the first time the social media company has had connectivity problems. In July, a routine maintenance was followed by issues uses faced uploading or sending photos and videos.

--With assistance from Nate Lanxon.

To contact the reporters on this story: Linly Lin in San Francisco at llin153@bloomberg.net;Sarah Jacob in Amsterdam at sjacob19@bloomberg.net

To contact the editors responsible for this story: Katerina Petroff at kpetroff@bloomberg.net, ;Sebastian Tong at stong41@bloomberg.net, Linus Chua, Niluksi Koswanage

For more articles like this, please visit us at bloomberg.com

©2019 Bloomberg L.P.