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First Pier, the total commerce solutions division of Helm Digital, Becomes Official Shopify Expert

Firm is first agency in Maine with designation

PORTLAND, Maine, Aug. 16, 2019 /PRNewswire-PRWeb/ -- First Pier, the total commerce solutions division of Helm Digital, a 10-year-old integrated marketing firm, has been certified as an official Shopify Expert — the premiere agency in Maine who meets the criteria for certification.

The Shopify Experts Program is an ecosystem of third-party service providers including developers, designers, and marketers vetted to support Shopify merchants from site launch to custom apps to attracting customers and driving sales. As a new Shopify Expert, First Pier is positioned to better help merchants—from coffee shops and fashion retail, to jewelry designers and outdoor gear manufacturers—not only increase both online traffic and ecommerce sales, but also to support in-store & pop-up shopping experiences. It also gives the agency access to feedback from the Shopify team, as well as 24/7 support and beta testing of new features.

"By being one of the first Shopify Experts certified in Maine, First Pier is showing both expertise and dedication to our ecommerce clients," said Steve Pogson, founder and principal. "For a long time we were relatively platform-agnostic because we're dynamic and could work across a variety of platforms.

First Pier's Shopify Expert status helps Maine join the ranks of other leading cities around the world where Experts can be found, including New York, London, Los Angeles, Toronto, Melbourne, and others.

Tandem Coffee Roasters + Bakery, a long-time client of First Pier, transitioned to Shopify with the help of the firm in 2017 and has never looked back.

"First Pier has been so helpful with the transition to Shopify," said Will Pratt, co-owner of Tandem. "After initially setting it up, they provided us with great documentation on how to use the site and they have continued to support us through any issues that arise."

In addition to Tandem, the firm has helped to transition other leading Maine retail brands, such Transparent Audio, Hyperlite Mountain Gear, Sanita, Becoming, Little, Bliss, Little Red Cup, and Two Fat Cats. First Pier will continue to migrate clients who are looking to transition to Shopify's unparalleled innovation, integrated total commerce solutions, and leading point of sale platform in the years to come.

"We've worked really hard to give our clients the best service possible and with this Expert designation from Shopify, they are saying we are a worthwhile global partner," said Pogson. "We chose Shopify as a stable, rich platform that provides innovation to ensure our clients' success."

About First Pier
First Pier is the total commerce solutions division of Helm Digital, encompassing ecommerce & point of sale. Helm Digital is a 10-year-old integrated marketing firm based in Portland, Maine with offices in Biddeford and clients in Maine and beyond. First Pier offers a holistic approach to ecommerce, a one-stop shop for everything from product photography to site development to shipping, and everything in between. No website exists in a vacuum—internet standards change, platforms evolve, business ideas get refined. From site performance and SEO audits to monthly analytics and reporting, we work with clients to prioritize updates and future development. We support your business every step of the way through easy communication, detailed onboarding, and project documentation. First Pier specializes in Shopify development because it presents clients with a stable, feature-rich platform built for selling. We don't just support your site, we support your business. To learn more, please visit: http://www.firstpier.com and follow the team on Instagram @firstpier.