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Five9 Joins Industry Leaders at Enterprise Connect 2019

SAN RAMON, Calif.--(BUSINESS WIRE)--

Five9, Inc. (FIVN), a leading provider of cloud contact center software for the digital enterprise, will be exhibiting in booth #1700 at Enterprise Connect 2019, March 18-21, in Orlando, Florida and participating in multiple panels.

Speaking Engagements:

  • Five9’s CTO and Head of Artificial Intelligence (AI), Jonathan Rosenberg, discusses the importance of migrating to the cloud to improve customer experience.

Title:

     

Five Surprising Reasons Why You Need to Move Your Contact Center To The Cloud

Time:

1 – 1:45 p.m.

Date:

Monday, March 18, 2019

Room:

Sun C
 
  • Join the customer panel moderated by analyst Sheila McGee-Smith and learn from Five9 customer David Muttiah of CARFAX, on how the company transformed its business.

Title:

     

Enterprise Case Studies: The Evolving Roles of CRM and Contact Center

Time:

3 – 4:15 p.m.

Date:

Tuesday, March 19, 2019

Room:

Sun A
 
  • Hear Five9 Director of Product Marketing Darryl Addington discuss how the Five9 Cloud Contact Center platform is transforming customer experiences to customer loyalty and love.

Title:

     

Turn your Call Center into an Intelligent Contact Center

Time:

4:40 – 5:45 p.m.

Date:

Tuesday, March 19, 2019

Room:

EC Theater 100
 
  • Five9 CEO Rowan Trollope and other industry experts join industry analyst Sheila McGee-Smith in a panel debate around the convergence of contact center, UC and CRM, and how AI is transforming them all.

Title:

     

Why Customer Engagement Is Leading the Enterprise Communications Conversation

Time:

10:45 – 11:25 a.m.

Date:

Wednesday, March 20, 2019

Room:

Osceola CD
 

Customer Love Party:

  • Celebrate with Five9 and your peers for a fun evening of networking and customer appreciation. Enjoy food and cocktails with Five9 executives and other members of the Five9 family.
  • RSVP here.

Time:

      7 – 9 p.m.

Date:

Tuesday, March 19, 2019

Room:

Aunt Lillie’s Cabin
Old Hickory Steakhouse
Gaylord Palms Resort
6000 West Osceola Parkway
Kissimmee, FL
 

In the Five9 booth (#1700):

  • Learn about Five9’s intelligent digital workflow, which creates great personalized experiences at our booth.
  • Schedule your personalized booth tour and receive dedicated time with Five9 solutions consultants.
  • Over the course of three days, theCUBE will be broadcasting live from the Five9 booth.

About Five9

Five9 is a leading provider of cloud contact center software for the digital enterprise, bringing the power of cloud innovation to customers and facilitating more than three billion customer interactions annually. Five9 provides end-to-end solutions with omnichannel routing, analytics, WFO, and AI to increase agent productivity and deliver tangible business results. The Five9 platform is reliable, secure, compliant, and scalable; designed to create exceptional personalized customer experiences.

For more information visit www.five9.com.

Engage with us @Five9, LinkedIn, Facebook, Blog.

View source version on businesswire.com: https://www.businesswire.com/news/home/20190312005239/en/