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Ford Technicians Will Learn to Fix Mustang Mach-E with a VR Game

Colin Beresford
Photo credit: Bosch

From Road & Track

What sits underneath the hood of a Ford Mustang Mach-E may be a surprise to anyone used to traditional internal-combustion-powered, front-engine cars. Ford, for one, wants you to believe it’s a good place to serve shrimp from (we can’t help but disagree). The forthcoming electric vehicle—just like other EVs—has nothing to show off when the hood is propped up; so you might imagine that there are a few new things for the technicians to learn at the local Ford dealership.

Almost everything is new on this brand-new nameplate, so to learn how to fix it, Ford’s technicians are being trained via virtual reality. Ford, in collaboration with Bosch, has developed a VR program whereby technicians will learn how to diagnose and service the Mach-E so that when the vehicle starts rolling into their shops, they know what to do. Bosch is also developing an extension of the training program in which the technicians will use the VR system to interact with the car and examine different parts of it.

Photo credit: Michael Simari - Car and Driver

"Technicians will be immersed in a simulated and gamified world, meaning they won't need to rely on actual Mustang Mach-E vehicles to learn about its components, including the electric SUV's new high-voltage system," Dave Johnson, director of Ford service engineering operations, said in a press release.

The all-new Ford Mach-E starts at $44,995 and will go on sale late this year.

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