Thousands of Uber customers are deleting the app and posting the evidence to social media after drivers tried to do business at JFK airport during a taxi strike.
The New York Taxi Workers Alliance called for all drivers to avoid John F. Kennedy International Airport on Saturday to facilitate protests against President Donald Trump's executive order barring travelers from seven majority-Muslim countries from entering the US.
Many users noted that Uber still appeared to be servicing riders during the strike from 6 to 7 p.m. The company also tweeted after the strike saying it had halted higher fares that normally kick in during periods of increased demand.
Surge pricing has been turned off at #JFK Airport. This may result in longer wait times. Please be patient.— Uber NYC (@Uber_NYC) January 29, 2017
In response, people began deleting Uber from their phones and posting the evidence to Facebook and Twitter using hashtag #deleteUber.
In an emailed statement to Business Insider, Uber said it didn't halt surge pricing to drive more business.
"We're sorry for any confusion about our earlier tweet — it was not meant to break up any strike," the company said. "We wanted people to know they could use Uber to get to and from JFK at normal prices, especially last night."
The company employs 36,000 drivers in the New York City region.
Uber CEO Travis Kalanick sent an email to employees Sunday announcing a plan to help drivers who may be overseas and unable to reenter the country because of Trump's travel ban, which he called "unjust."
Kalanick said Uber would provide lawyers and immigration experts to drivers barred from entering the country using a $3 million company-created legal defense fund. Drivers will also be compensated for lost wages.
Kalanick and Tesla CEO Elon Musk were recently named among 19 executives who will provide economic advice to Trump. Kalanick now says he will urge the government to reinstate travel immediately.
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