MERCED, Calif., March 20, 2020 /PRNewswire/ -- Golden Valley Health Centers (GVHC) has become aware of a data security incident that may have resulted in the inadvertent exposure of patients' health information. Although at this time there is no evidence that patient information was actually accessed or viewed, or any indication of anyone's information being misused, Golden Valley Health Centers has taken steps to notify anyone who may have been affected by this incident, including sending letters to anyone whose information may have been exposed.
On March 3, 2020, GVHC determined that a limited number of patients' information may have been contained in an email account that was accessed by an unknown, unauthorized third party. After identifying potentially suspicious activity, their IT staff immediately began an investigation and engaged computer forensic experts to determine if any information was impacted. After examining the accounts, the investigation determined that medical information, possibly including patients' billing and insurance information, patient referral information, and appointment records may have been contained in an impacted e-mail account.
While there is no indication that an unauthorized party accessed or viewed patient information or evidence of patient information being misused, Golden Valley Health Centers remains committed to protecting patients' information and has taken steps to prevent a similar event from occurring in the future, including but not limited to employee education and training, reviewing & revising information security, as well as privacy policies and procedures. Letters sent to potentially impacted patients include additional information about what occurred. Golden Valley Health Centers has also set up a toll-free number where patients can learn more about the incident. The call center is available Monday through Friday between 8:00 AM to 8:00 PM Central Time at (833) 570-0383.
The privacy and security of patient information continues to be a top priority for Golden Valley Health Centers, they deeply regret any inconvenience or concern this incident may have caused their patients.
SOURCE Golden Valley Health Centers