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It’s good that the mortgage business is difficult

Julian Hebron

QUOTABLE

"We need to embrace complexity. It's good that the mortgage business is hard because it strengthens our image and attracts younger talent."

– Flagstar Bank mortgage president Susan McHan on why the mortgage business is the gold standard for difficulty in fintech. She said this 3 years ago, and it's more important than ever as fintech unicorns stampede yet none have mastered mortgage.

This post originally appeared on The Basis Point: It’s good that the mortgage business is difficult

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