Google hasn't even started shipping the Home Mini yet, but its launch has been marred by an unusual situation where some of the devices would record and upload practically any sound. As a result, Google says it's taking the step of disabling all top touch functionality on the Home Mini. While owners can still control it using their voice and a volume switch on the side -- that's it. A software update for all existing Home Minis should roll out by September 15th, well ahead of the products retail debut on the 19th.
We take user privacy and product quality concerns very seriously. Although we only received a few reports of this issue, we want people to have complete peace of mind while using Google Home Mini.
We have made the decision to permanently remove all top touch functionality on the Google Home Mini. As before, the best way to control and activate Google Home Mini is through voice, by saying "Ok Google" or "Hey Google," which is already how most people engage with our Google Home products. You can still adjust the volume by using the touch control on the side of the device.