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Groupon TESTS Overseas Customer Service Team and 4 Social Media Stocks Seeing Action

Facebook, Inc. (NASDAQ:FB): Facebook still intends to change its Menlo Park headquarters into the equivalent of a small town which should eventually house about 6,000 workers. The social networking leader hired famed architect Frank Gehry to design a 420,000-square-foot warehouse that is to feature a garden growing across its roof. Plans also call for a town square that will feature restaurants, a bike shop, and a health clinic. The shares traded up $0.47 (2.50%) recently at $19.28.

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LinkedIn Corporation (NYSE:LNKD), which is the world’s largest professional social network with over 175,000,000 members in over 200 countries, recently updated their Android and combo iPhone plus iPad apps, as a mean to bring in mobile users for more engagement. Their website is to be rolling out similar features to its users in the near future. The shares traded up $0.01 (0.01%) recently at $117.81.

Groupon, Inc. (NASDAQ:GRPN) stock hovers near its all-time low, and the company now is testing a new approach to customer service which is hiring agents in India to answer e-mails which is currently handled by Chicago-based employees. The daily deal company is in the process of building a customer service team in Chennai, India which will supplement Groupon’s 300 to 400 customer service agents in Chicago. The hope is to take advantage of timezone differences and handle e-mail inquiries 24/7. Groupon does not have intentions to reduce U.S. staff, a spokesperson stated. The shares traded up $0.28 (6.56%) recently at $4.55.

Pandora Media, Inc. (NYSE:P) heated up this summer. The music-discovery service posted strong August metrics this morning, claiming it has served up 1.16 billion hours of digital music and comedy, which is a 70 percent increase over August of last year. The amount of active listeners saw an increase of 48 percent to 56.2 million in that time. The shares traded down $0.12 (1.22%) recently at $9.71.

Zynga, Inc. (NASDAQ:ZNGA) chief marketing officer resigned on Monday, which makes him the latest senior executive to depart the struggling social games company which is credited with popular Facebook Inc games such as Farmville. Jeff Karp has now joined chief operating officer John Schappert and chief creative officer Mike Verdu as one of the top executives who have quit since August. The world’s largest social games maker, who lost nearly three-quarters its market value since a much celebrated debut in December, did not mention a reason for Karp’s departure in a filing with the Securities and Exchange Commission on Monday.The shares traded up $0.01 (0.35%) recently at $2.81.

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