When Harriet Lowell's husband was rushed to the hospital with a pulmonary embolism, she couldn't be there with him.
She rides an electric power scooter. And very few Lyft cars can accommodate it — which is why Lowell sued the company back in 2017.
"It's a basic human right to be able to get around," said Lowell. She claims White Plains, where she lives, and other areas outside of big cities are an "afterthought" when it comes to accessible rides.
She argues that car services like taxis, which are more likely to be equipped to take wheelchair riders, have been pushed out of her community in upstate New York by companies like Lyft and Uber. And most Lyft and Uber drivers don't have a WAV, or wheelchair-accessible vehicle. Read more...