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The Hartford Appoints Christopher Lowell To Lead Small Business Innovation Lab


The Hartford announced that it has appointed Christopher Lowell to lead its Small Business Innovation Lab, reporting to Stephanie Bush, head of Small Commercial and Personal Lines.

“The lab is part of the company’s ongoing focus on driving innovation and growth across the company through the use of data, digital technology and insurtech partnerships to ensure we remain relevant and competitive in a rapidly changing marketplace,” said John Wilcox, head of Strategy and Ventures at The Hartford.

Bush added, “Focusing on the customer is more important than ever as technology continues to evolve, new digital capabilities are introduced and customer expectations grow. I am pleased to welcome Christopher to The Hartford. His broad experience and knowledge about emerging trends in the insurance industry will be instrumental as we look for new ways to support small business owners.”

Lowell will oversee the innovation lab, which is located in the financial district in New York City, and will be focused on designing and testing new products and business models to meet the changing needs of The Hartford’s small business customers.

”With a relentless focus on customers, we will continue to bring personalization, advanced technology and new business models to the risk management world – allowing small business owners to focus on what they do best, delivering value for their clients and customers,” Lowell said.

Prior to joining The Hartford, Lowell was a leader of corporate strategy and research at Liberty Mutual. Before joining Liberty Mutual, he held strategic and leadership roles with companies in a variety of industries across the U.S., Europe, Africa, and Asia. He holds a bachelor’s degree in Applied Mathematics and Economics from Harvard University and master’s degrees from Northeastern University and the M.I.T. Sloan School of Management.

Lowell is also responsible for attracting talent to further build his team and The Hartford is currently hiring for several positions that support the Small Business Innovation Lab. Visit www.thehartford.com/careers to learn more about the opportunities.

About The Hartford

The Hartford is a leader in property and casualty insurance, group benefits and mutual funds. With more than 200 years of expertise, The Hartford is widely recognized for its service excellence, sustainability practices, trust and integrity. More information on the company and its financial performance is available at https://www.thehartford.com. Follow us on Twitter at www.twitter.com/TheHartford_PR.

The Hartford Financial Services Group, Inc., (HIG) operates through its subsidiaries under the brand name, The Hartford, and is headquartered in Hartford, Conn. For additional details, please read The Hartford’s legal notice.


Some of the statements in this release may be considered forward-looking statements as defined in the Private Securities Litigation Reform Act of 1995. We caution investors that these forward-looking statements are not guarantees of future performance, and actual results may differ materially. Investors should consider the important risks and uncertainties that may cause actual results to differ. These important risks and uncertainties include those discussed in our 2017 Annual Report on Form 10-K, subsequent Quarterly Reports on Forms 10-Q, and the other filings we make with the Securities and Exchange Commission. We assume no obligation to update this release, which speaks as of the date issued.

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