Kit Designed to Help Equip 8x8 Customers with Tools, Resources and Best Practices to Safely and Securely Shift Employees to Remote Working
8x8, Inc. (NYSE: EGHT), a leading integrated cloud communications platform, today announced a readiness kit that helps businesses and organizations prepare their employees to safely and securely work from home. The kit, available for 8x8 customers at support.8x8.com, provides the tools and resources to enable remote work readiness without sacrificing enterprise security, employee productivity and collaboration or customer responsiveness.
"At Black & White, our priority is to enable employees to work safely from anywhere, anytime, and on any device so they can stay productive and continue to support our client with minimum disruption," said Nicki Riedel, founder and partner at Black & White Design, Inc, a marketing communications and graphic design firm in Silicon Valley. "With the 8x8 Business Readiness Kit, it was easy to quickly transition our entire workforce to remote working, and continue providing excellent support to our clients when they need it most."
The Business Readiness Kit equips 8x8 customers, using its cloud voice, chat, video meetings and contact center solution on one, open cloud technology platform, with the tools and resources necessary to prepare their employees for the ability to securely work remotely. The kit includes:
- Company-wide communication template to notify and educate employees.
- Handy instructional resources including quick reference guides and product navigation videos to quickly enable employees to use the 8x8 cloud communications, video collaboration and contact center solution.
- Activation guides to deploy 8x8 Video Meetings with instruction on how to use video collaboration securely and privately.
- Best practices for remote employees, contact center agents, educators and more.
"As businesses and organizations around the world evolve to address the challenges of these times, it's critical to keep employees secure, productive and responsive while working remotely," said Vik Verma, Chief Executive Officer at 8x8, Inc. "At 8x8, we are diligently working to help equip our customers with all the tools, resources and support needed to ensure they are prepared for any uncertainty."
Nearly 9.4 Million Video Meetings Monthly Active Users Worldwide
8x8 X Series meets the needs of businesses with a mobile and remote workforce by providing a highly reliable and resilient solution across desktop and mobile devices for voice, video conferencing, chat, contact center, APIs and advanced analytics. This allows companies to rapidly unify a distributed workforce and enable flexible workstyles. 8x8 X Series includes 8x8 Video Meetings, which is also available as a free, unlimited standalone version at https://8x8.vc, and provides international dial-in numbers in more than 55 countries. 8x8 Video Meetings is optimized for use with the WebRTC standard which enables attendees to instantly join meetings without any downloads or plugins. 8x8 Video Meetings is also part of 8x8 Express, a solution for small organizations and teams that require a complete, preconfigured business phone system with a dedicated business number, video meetings and messaging in a single desktop and mobile application.
8x8 has experienced a significant increase in usage across its video meetings solutions, including meet.jit.si and 8x8 Video Meeting services, with monthly active users growing globally to nearly 9.4 million. For the latest 8x8 video meetings solutions usage statistics, user stories and social posts updated daily, visit https://www.8x8.com/live.
About 8x8, Inc.
8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center, and enterprise-class API solutions powered by one global cloud communications platform. 8x8 empowers workforces worldwide to connect individuals and teams so they can collaborate faster and work smarter. Real-time business analytics and intelligence provide businesses unique insights across all interactions and channels so they can delight end-customers and accelerate their business. For additional information, visit www.8x8.com, or follow 8x8 on LinkedIn, Twitter and Facebook.
8x8® and 8x8 X Series™ are trademarks of 8x8, Inc.
John Sun, 1-408-692-7054
Victoria Hyde-Dunn, 1-669-333-5200