As service providers begin to issue April bills, energy company offers timely education and expert interviews
On the first day of April, many households and businesses will have new bills to pay – from credit card companies, retailers and utilities. To help those who may experience a financial strain related to the COVID-19 pandemic, ComEd experts are available to discuss enhanced options to help customers pay their electric bills:
- the suspension of service disconnections and waiving of new late fees for all customers until at least May 1,
- working with residential customers who had their electric service disconnected for a non-safety issue to try to have their power reconnected.
ComEd experts can also discuss donations to support relief organizations across the state serving individuals, families and communities hit hardest by the COVID-19 pandemic, including:
- $250,000 with Exelon to United Way of Metro Chicago and the Chicago Community Trust’s COVID-19 Response Fund
- $2 million with the Exelon Foundation and Exelon Generation to the Illinois COVID-19 Response Fund
Interview with a ComEd expert to explain assistance options available to help customers pay their electric bills (English and Spanish options available)
In time for delivery of April 1, 2020, bills to households and businesses
Phone or video-conference interviews
Tom Dominguez, ComEd Communications
312-394-3500 or firstname.lastname@example.org
ComEd is a unit of Chicago-based Exelon Corporation (NASDAQ: EXC), a Fortune 100 energy company with approximately 10 million electricity and natural gas customers – the largest number of customers in the U.S. ComEd powers the lives of more than 4 million customers across northern Illinois, or 70 percent of the state’s population. For more information visit ComEd.com and connect with the company on Facebook, Twitter, Instagram and YouTube.
ComEd Media Relations