J.C. Penney’s well-regarded, relatively new CEO Jill Soltau has her work cut out for her in 2020. Not only must she arrest an awful stretch of sales declines and losses at the department store retailer, but Soltau also has to prove to investors J.C. Penney belongs — and could compete — in the next decade.
Indeed, pulling off that sales job will be a tall order, even with someone that boasts Soltau’s impressive retail resume.
“J.C. Penney has had a tough run,” former Saks CEO Stephen Sadove told Yahoo Finance. “They have now got to figure out how to generate some growth. Jill Soltau, I think, is doing a very fine job of going in and trying to remake the merchandise, get back to basics and focus on apparel. But they have got to generate top line growth, and it will be very hard given the amount of debt they have, the amount of depreciation and the requirement to keep a fresh store base.”
Soltau has had two wins since being hired by J.C. Penney in October 2018.
First, she moved aggressively to unload slow-selling apparel inventory and exit the low-margin home-appliance business her predecessor got into. Soltau has argued that both moves — while painful financially — were necessary to set the stage for a reboot of the J.C. Penney brand in 2020.
Second, Soltau gained high marks on the Street for a new store prototype unveiled at one location in Texas on Nov. 1. The store is laid out by lifestyle, rather than by department as is the norm for retailers. It has lounges and a health and wellness studio, among other bells and whistles.
Soltau has said the the best-performing features from the newly remodeled location may end up in some of J.C. Penney’s stores in the future.
Hope of a turnaround
J.C. Penney’s stock (JCP) — which was at risk of being de-listed over the summer — has rallied back $1.00 on hopes of Soltau’s turnaround plan. Still, shares have been flat this year, compared with a 30% melt-up for the S&P 500 and continued strong consumer spending trends. That speaks to the ongoing caution on Wall Street about J.C. Penney’s future.
Ultimately, Soltau’s wins hardly mask the company’s deeply troubled financial state.
J.C. Penney’s third-quarter same-store sales crashed 9.3%, doing their part to drive an adjusted loss of 30 cents a share. The company’s guidance calls for a full-year same-store sales decline of 7% to 8%.
The company’s cash stood at a paltry $147 million entering the fourth quarter. Total debt clocked in at a disturbing $4 billion. J.C. Penney’s weak cash position and high debt levels will hinder it from investing aggressively to compete with better capitalized rivals Target and Walmart, experts tell Yahoo Finance.
“It’s way too late [for J.C. Penney],” money manager and retail expert Jeff Macke said to Yahoo Finance.
Macke, Sadove and the broader market may be right on J.C. Penney. It will be crunch time for $JCP in 2020, especially if its holiday season was as bad as several sources suggest.