Andrew Panos and Antonio Velotta said they waited between two and three hours for the singer to arrive to her “Madame X Tour” stops at the Brooklyn Academy of Music Sept. 21 and Oct. 1, court documents obtained by TMZ show. The start time for each day was 8:30 p.m., but the concerts didn’t kick off until around 11:30 on Sept. 21 and 10:40 p.m. on Oct. 1.
The pair claim the value of their tickets, which were hovering between $100 and $300 on StubHub last year, was diminished as a result of the unannounced delay and that they were left stranded after the show since they had missed their scheduled rides home.
Panos and Velotta also claim that concert promoter Live Nation refused to issue them refunds. The venue did not immediately respond to a request for comment from FOX Business.
The two are suing for breach of contract, false advertisement loss of value and negligent misrepresentation, per the documents, and asking for damages and lawyer fees.
This is not the first time Madonna has upset fans on her latest tour. Last month, concertgoers complained of missed flights and money lost on hotel fees when the singer canceled a scheduled show at the Coliseu Theatre in Portugal.
While she didn’t offer a specific reason for the cancellation, she reportedly told a San Francisco audience in November that she suffered a torn ligament in her knee.
That show was the eighth in Madonna’s “Madame X Tour,” which started in September 2019 and has 56 planned stops in North America with another 37 in Europe.
She canceled one show in Miami Beach, two in New York, one in Los Angeles and three in Boston, where she said “doctor’s orders” and overwhelming pain were the reasons why.