MEMPHIS, Tenn.--(BUSINESS WIRE)--
Delivering exceptional experiences and joy with home organization aimed at taking the hassle out of customers’ lives
As Americans embrace the benefits of decluttering, many may be wishing they could outsource the task of home organization. Soon, they can. Merry Maids, one of the nation’s largest home cleaning service providers and a ServiceMaster (SERV) company, will launch home organizational services this fall. The Memphis-based company is redefining new customer service industry standards by helping customers streamline their daily lives so they can spend more time doing the things they love.
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“We spend 6 million hours every year in our customers’ homes, bringing serenity to their lives through our cleaning services,” said Hagan Kappler, president of Merry Maids. “Our customers are now asking for more ideas to help declutter and simplify their homes, so being able to offer organizing services is a natural step and we have a proven, customized process to meet each customer’s unique needs when it comes to simplifying spaces.”
ServiceMaster hopes this new offering will inspire their frontline to tap into their established customer base in order to grow into adjacent services. “We are committed to investing in these incredible opportunities because our mission is to create cleaner, safer and healthier environments for our customers where ever they are—at home, work or play,” said Nik Varty, chief executive officer of ServiceMaster.
Some of the new services include:
- Decluttering and help deciding what to keep and what to donate or recycle
- Organizing spaces for comfort and use
- Creating easy and effective labeling systems
- Identifying reputable donation or recycling services
Select Merry Maids service providers are currently implementing these services, will a full roll-out expected by the end of the year.
About Merry Maids
Merry Maids is the largest home cleaning franchise network in the United States. Merry Maids provides services in 48 states and the District of Columbia. The company also provides home cleaning services in Canada, Ireland, and the United Kingdom and has licensing arrangements whereby licensees provide these services in Hong Kong, Japan, South America, South Korea, Southeast Asia, and Australia. Through its company-owned and franchise locations, Merry Maids has more than 8,000 home cleaning professionals who service homes on four continents, including more than 200,000 homes in North America every month. Merry Maids is a business unit of Memphis-based ServiceMaster Global Holdings, Inc. (SERV), a leading provider of essential residential and commercial services. Go to MerryMaids.com for more information about Merry Maids or follow us at twitter.com/MerryMaids and facebook.com/MerryMaids. Merry Maids is the Official Home Cleaning Provider of Minor League Baseball™.
ServiceMaster Global Holdings, Inc. is a leading provider of essential residential and commercial services, operating through an extensive service network of more than 8,000 company-owned locations and franchise and license agreements. The company’s portfolio of well-recognized brands includes AmeriSpec (home inspections), Copesan (national accounts commercial pest control), Furniture Medic (cabinet and furniture repair), Merry Maids (residential cleaning), ServiceMaster Clean (janitorial), ServiceMaster Restore (disaster restoration), Terminix (residential termite and pest control) and Terminix Commercial (commercial termite and pest control). The company is headquartered in Memphis, Tenn. Go to servicemaster.com for more information or follow the company at twitter.com/ServiceMaster or facebook.com/ServiceMaster.