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Michael Gianoni, the President and CEO of Blackbaud, Inc. (BLKB), Interviews with The Wall Street Transcript

67 WALL STREET, New York - June 10, 2014 - The Wall Street Transcript has just published its Business and Application Software Report offering a timely review of the sector to serious investors and industry executives. This special feature contains expert industry commentary through in-depth interviews with public company CEOs and Equity Analysts. The full issue is available by calling (212) 952-7433 or via The Wall Street Transcript Online.

Topics covered: Cloud Computing Secular Trends - Application Software Consolidation Activity - Cloud Computing and SaaS Trends - Larger IT Systems Upgrades - B2B Recovery - Paradigm Shifts in Software - Software-Defined Data Centers - Business Services Capex Spending

Companies include: Blackbaud Inc. (BLKB) and many more.

In the following excerpt from the Business and Application Software Report, the President and CEO of Blackbaud, Inc. (BLKB) discusses company strategy and the outlook for this vital industry:

TWST: You have been with the company for four months now. What are your observations, and what are the key changes that you've either brought to the company or are looking to bring to the company?

Mr. Gianoni: There are a few things that we have started and put in place. Number one is a sharper focus on our product portfolio, and being clearer with our customers around product road maps and where we are taking the portfolio. Number two is making some significant investments in the business. Investors will know that our fundamentals are pretty strong, and we are investing for the long run.

We have announced on the last two earnings calls and provided some details around our $17 million incremental investment over this year to improve our internal infrastructure and to support accelerated growth. First, we are consolidating some internal systems. Second, we are adding to our sales team to drive growth in most of our markets and to our account management teams to maintain our high level of client retention, which is - percentagewise - in the high 90s.

And third, we are investing in our product road map, and we are accelerating some initiatives around the areas of innovation and integration. Two particular areas that I spoke about in the last earnings call, our Q1 earnings call, is a focus on accelerating our analytics solution capabilities by integrating those into more of our client base and our payments platform, providing a higher integration with our current platforms with analytics and payments, and a higher focus on our go-to-market capabilities to drive topline growth.

TWST: You mentioned improving the internal infrastructure to support growth and you mentioned systems. Can you give me any more information on the type of infrastructure that you are putting into that?

For more of this interview and many others visit the Wall Street Transcript - a unique service for investors and industry researchers - providing fresh commentary and insight through verbatim interviews with CEOs, portfolio managers and research analysts. This special issue is available by calling (212) 952-7433 or via The Wall Street Transcript Online.