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Mitek Systems Inc (MITK) Q1 2019 Earnings Conference Call Transcript

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Mitek Systems Inc  (NASDAQ: MITK)
Q1 2019 Earnings Conference Call
Jan. 29, 2019, 4:30 p.m. ET

Contents:

  • Prepared Remarks
  • Questions and Answers
  • Call Participants

Prepared Remarks:

Operator

Good day, everyone, and welcome to the Mitek Systems First Quarter Fiscal Year 2019 Financial Results Call. Today's call is being recorded. At this time I would like to turn the conference over to Mr. Kehrli, MKR Group. Please go ahead, sir.

Todd Kehrli -- Investor Relations

Thank you, operator.

Good afternoon, and welcome to Mitek's first quarter fiscal 2019 earnings conference call. With me on today's call are Mitek's CEO, Max Carnecchia; and CFO, Jeff Davison.

Before I turn the call over to Max and Jeff, I'd like to cover a few quick items. This afternoon, Mitek issued a press release announcing its first quarter fiscal 2019 financial results. That release is available on the Company's website at Miteksystems.com. This call is being broadcast live over the Internet for all interested parties, and the webcast will be archived on the Investor Relations page of the Company's website.

I'd like to remind everyone that on today's call management will discuss certain factors that are likely to influence the business going forward. Any factors discussed today that are not historical facts, particularly comments regarding our long-term prospects and market opportunities should be considered forward-looking statements. These forward-looking statements may include comments about the Company's plans and expectations of future performance. Forward-looking statements are subject to a number of risks and uncertainties, which could cause actual results to differ materially. We encourage all of our listeners to review our SEC filings, including our most recent 10-K and 10-Q for a complete description of these risks. Our statements on this call are made as of today, January 29th, 2019, and the Company undertakes no obligation to revise or update publicly any of the forward-looking statements contained herein whether as a result of new information, future events, changes in expectations or otherwise.

Additionally, throughout this call, we will be discussing certain non-GAAP financial measures. Today's earnings release and the related report -- current report on Form 8-K describe the differences between our non-GAAP and GAAP reporting and present the reconciliation between the two for the periods reported in the release.

With that said, I'll now turn the call over to Mitek's CEO, Max.

Scipio Maximus Carnecchia -- Chief Executive Officer

Thanks, Todd.

Good afternoon, everyone. Thank you for joining us today. As many of you know, I started with Mitek in early November 2018 as CEO and as a member of the Board of Directors. I joined Mitek because I'm passionate about building and scaling technology businesses, and Mitek is a very good company with all the right ingredients to be a great and very valuable business. As I imagine Mitek's future, three key themes stand out for me: number one, acceleration in delivering high value solutions to our target customers and markets; number two, continued development of a healthy and fulfilling environment for our global workforce; and number three, profitable growth for our owners. I was very excited in late October to be asked to lead this business. And now about 90 days later, I'm even more enthusiastic about this significant opportunity.

Over the last 20 years, we have seen a well documented transition to a digital world. In Marc Andreessen's famous words, software is eating the world. Said another way, all businesses and organizations are technology companies. This includes disruptors in the digital economy as well as established incumbents transforming to digital to avoid an existential threat.

For over a decade, Mitek has played an essential role in bridging the physical world to the digital economy and has created groundbreaking solutions for our target customers that empower trust and convenience. We have a portfolio of exceptional products in market today. Mitek invented the technology to deposit checks with your phone, which is the most fun you will have in banking other than receiving the check. We are the clear leader, with almost no competition. While the adoption of mobile deposit has steadily increased, and there are over 80 million consumers using our mobile deposit technology, only about 16% of retail checks today are deposited through the mobile channel. So there's plenty of room for growth.

In addition, Mitek has leveraged its industry leading technology and expertise that underpins mobile deposit to create another mission critical solution, Mobile Verify. This enables digital identity verification which we believe is the on-ramp to the digital economy. In the same way Mitek forever change the world of check deposits with the Mobile Deposit product we believe it is doing the same for the digital economy by allowing you as a consumer to prove who you are by taking a photo of your identity document with your smartphone and presenting it electronically.

Identity verification is an unbounded problem akin to cybersecurity. Businesses are trying to onboard more new good customers digitally while preventing fraud, and in the financial services, complying with mandatory know-your-customer and anti-money-laundering regulatory requirements. This is the first leg of a journey from the analog world into the digital economy. This is a large market that is fast growing in its early days, with one clear leader: Mitek.

The Aite Group, a leading independent research firm, ranked Mitek number one overall in its latest study of identity, document capture and verification providers ahead of all other competitors in the study, further validation that Mitek is leading the way with its patented technology, global customer relationships and proven ability to innovate and scale.

While the Mitek team has created an impressive franchise, there is always room for improvement, and my early observations reveal the opportunity to better unify the Company through clarity and focus. We will further elevate our expertise in artificial intelligence for image analysis and processing to help our customers thrive in the connected economy. Our teams both in the US and internationally will refine their focus to be relevant to our specific target markets and in doing so continue to provide high value solutions, services and support that customers find essential. We will also focus on strengthening our relationship with resellers and partners.

Mitek is a good small business that has the opportunity to be a great mid-sized business. I believe there are things we can do to tune up our execution and operations that will yield greater benefits for our customers and our shareholders and that's what we intend to do.

Now let's talk about the strong first quarter results that clearly reflect the positive momentum we continue to generate. First quarter revenue increased 46% to a record $17.7 million, driven by solid double-digit growth in both our product families. We also achieved our 20th consecutive quarter of non-GAAP profitability.

Mitek Mobile Verify is a critical enabler of digital commerce and is being embraced by partners and customers of all sizes around the world. One example is ANNA Money, a business account app for start-ups and small businesses that has doubled the speed of its customer onboarding process and achieved its target of 25% more new good customers through the digital channel in just three months as a result of adopting Mitek Mobile Verify. With customer success results like these driving our sales efforts, we were able to add over 25 new Mobile Verify financial services customers in the first quarter, including one of the largest brokerages in North America, TD Ameritrade; Varo Money, an exciting new challenger bank; and online alternative lender Plain Green.

Within the financial services vertical, we also are seeing great results from our partners, including Experian and Avoca, who helped deliver many of the financial services wins in the quarter. Mobile Verify is also continuing to gain traction in the marketplace in sharing economies, fueled by a recent market study that revealed consumers are more likely to trust businesses that verify the identity of all their users. Not surprisingly, Mitek is seeing excellent traction in this segment. New customers in the first quarter included Roomster, a roommate finder and roommate search service, and HyreCar, an on-demand car rental service for drivers who want to drive for Uber, Lyft or Instacart. In all examples cited, the use case is new online account opening, more good customers. That's a revenue generation value proposition.

In addition, our partners' business strengthened as we added Agilisys, a provider of hospitality software and solutions for hotels and resorts. They will be leveraging Mitek into this exciting market by embedding Mobile Verify into their solution to enable remote hotel check-in and digital key provisioning. With this continued positive momentum with customers and partners, we are confident to retain leadership and gain market share in this fast growing space.

With our strong financial results, we believe there continues to be a substantial upside and value creation opportunities ahead for all shareholders. At the same time, we are open to all alternatives to maximize value for our shareholders, including a strategic transaction. As previously disclosed in our 8-K filing on December 26, the Mitek Board, in consultation with its financial and legal advisors, is carefully reviewing and considering proposals made by ASG and other interested parties. We will have no further comment until the Board has completed its review.

In conclusion, Q1 was a terrific quarter across the board, driven by meaningful top line growth in both our product families. Congratulations to our team for making all this happen.

Now I'll turn the call over to Jeff to discuss the financial results in more detail. Following Jeff's remarks, we'll open up the call for questions. Jeff, over to you.

Jeffrey C. Davison -- Chief Financial Officer

Thanks, Max, and thank you, everyone, for joining us this afternoon.

Let's start with the Q1 revenue and operating results. First quarter of fiscal 2019, Mitek generated revenue of $17.7 million, a 46% increase year-over-year. Software and hardware revenue of $10 million was up 39% year-over-year. The increase in software and hardware revenue was due primarily to the addition of A2iA and the growth of mobile deposit revenue.

We maintained strong software and hardware gross margins at 92% for the quarter. Services and other revenue, which includes transactional SaaS revenue, maintenance and consulting services, was $7.7 million for the quarter, an increase of 56% over revenue of $4.9 million in Q1 last year. This increase is primarily due to strong growth in transactional SaaS revenue, which increased 67% year-over-year to $4.4 million. Gross margin on services and other revenue was 74% for the quarter, up sequentially from 73% last quarter.

Total GAAP operating expenses, including cost of revenue, were $22.2 million compared to $14.4 million in Q1 last year. The year-over-year increase in GAAP operating expense reflects the addition of operating costs associated with our acquisition of A2iA; increases in non-GAAP adjustments, including stock comp expense, acquisition related costs, one-time executive transition costs and costs associated with the unsolicited ASG proposal; and our continued investments to grow our identity business.

Sales and marketing expenses for the quarter were $7.2 million compared to $4.8 million a year ago. R&D expenses were $4.5 million compared to $3.3 million last year and our G&A expenses were $5.8 million compared to $3.5 million a year ago.

GAAP net loss for the quarter was $3.2 million or $0.08 per diluted share. As a reminder, our earnings release includes a reconciliation between GAAP and non-GAAP net income. We believe non-GAAP net income provides a useful measure of the Company's operating results by excluding acquisition related costs and expenses, stock comp expense, executive transition expenses and costs associated with the unsolicited ASG proposal activity. Non-GAAP net income was $1 million or $0.03 per diluted share. In Q1, our non-GAAP adjustments include $2.7 million of stock comp expense, $1.8 million of acquisition related costs and expenses, $864,000 in charges related to the ASG proposal and $251,000 in executive transition costs.

Our diluted share count was 40.1 million shares compared to 36.2 million shares a year ago.

Turning to the balance sheet. We generated $2.3 million in cash flow from operations during the quarter, bringing our total cash and investments to $19.7 million at the end of the first quarter. Our accounts receivable balance of $13.5 million represents a DSO of 70 days.

Now moving to guidance for fiscal 2019. For our fiscal year ending September 30th, 2019, we are reiterating our previously provided guidance for full year total revenue to be between $83 million and $86 million, which would represent revenue growth between 31% and 35% year-over-year. We also continue to expect our non-GAAP operating margins in fiscal 2019 to be between 18% and 20%. Keep in mind the impact of purchase accounting on the A2iA revenue for 2019 is approximately $2 million. If we were to add this back to our revenue for 2019, our 2019 non-GAAP operating profit would be in the range of 20% to 22%.

For Q2 of fiscal '19, we expect total revenue of between $19 million and $19.5 million, representing growth of between 33% to 37% year-over-year. We expect total expenses, including cost of revenue for Q2 and excluding our non-GAAP adjustments, to be between $17 million and $17.5 million. For the quarter, we expect acquisition related costs and expenses to be between $1.8 million and $1.9 million and stock comp expense to be between $2.6 million and $2.8 million.

Operator, that concludes our prepared remarks. Please open the line for questions.

Questions and Answers:

Operator

(Operator Instructions) First, we'll go to Bhavan Suri from William Blair. Your line is open.

Bhavan Suri -- William Blair & Company -- Analyst

Hey, guys, can you hear me OK?

Jeffrey C. Davison -- Chief Financial Officer

Yes.

Bhavan Suri -- William Blair & Company -- Analyst

Great. Congratulations. Nice job there, and good to have you back on the call here. I guess, I'd love to touch first just on the sales and marketing investment initiative on the ID side. Growth seems to be really strong there, but I'd love to understand just a little more color and how the sales team has ramped in the market. And then how is their sort of success tracking versus sort of your internal expectations?

Scipio Maximus Carnecchia -- Chief Executive Officer

Do you want to put a little color to it? And then I'll add some context.

Jeffrey C. Davison -- Chief Financial Officer

Sure. Hi, Bhavan, and it's nice to have you back. So as we talked through all of last year, we were investing more in sales and marketing and that was ramping up not only sales reps but in our marketing department, product marketing and sales operations and support functions. So if you compare the Company to where we were, say, 18 months ago, the ID sales go-to-market team looks a lot different. We have a team of SDRs, we have more solution engineers, we have more sales reps across the globe, we've also expanded our marketing group and our product marketing group. So that all contributes to the increases you've seen there in the investment. And as for performance, we're really pleased. I think that signing the number of customers we've signed both this quarter and last quarter are direct results of this investment. With the tools we have put in place, we have better visibility to the pipeline. We have confidence in our growing pipeline. So I would say we're tracking quite well and we're pleased with where the team is.

Scipio Maximus Carnecchia -- Chief Executive Officer

And the only thing I'd add -- I'm a new set of eyes here. I've spent the better part of three decades on the sales and marketing, customer facing side of things. What Jeff just shared really is kind of the perspective of the kind of growth and progress that the organization has made in sales and marketing, go-to-market, on a global basis in the last 18 months. I've been impressed with the team that that I've inherited. I've been able to get to Europe twice in the last three months of being here. We've got a good balance of direct versus channel with our partners that channel still somewhat -- it's somewhat early days, so we're more co-selling than necessarily just taking POs directly from the channel. But I think we're well on our way to having a repeatable, scalable machine. And in a software company, right, you want to get leverage on R&D and you want to get leverage on the go-to-market, and I definitely see that -- I see that in our future for sure.

Bhavan Suri -- William Blair & Company -- Analyst

That was really helpful, Max. Maybe I'll drill down a little bit, given you are the new set of eyes, but you know, obviously, having been involved with the Company -- me been involved with the Company, William Blair been involved with the Company for a long, long time. One of the things was, obviously just as folks in financial services, and there's been sort of forays into insurance here, into other areas. There has been sort of the opportunistic approach into it. But as you think about expanding beyond the financial service vertical, specifically for ID, I'd love to get, how do you think the Company looks at vertical expansion from a go-to-market perspective, are you leveraging the channel here? Do you think it's direct? Obviously, you have had a ton of experience here, but the Company has really been focused especially with the channel like Jack Henry or NCR or whoever in the financial services vertical. So just thought of getting your perspective and how you're thinking about branching out of those, vis-a-vis sort of what Jim had been doing over the -- say, the last x number of years.

Scipio Maximus Carnecchia -- Chief Executive Officer

Yeah, so let's talk about the market first before we even talk about Mitek. And it's in the prepared remarks, the idea of ID verification. ID verification has been taking place for many, many years, but now it has to take on a different -- it takes on a different posture where I don't go to the branch to open a credit card. There is no retail storefront for me to sign up to be an Instacart driver. Airbnb doesn't have retail locations to verify my identity. It's the other side of the computer. More likely, it's the other side of a mobile device. And in that regard, that tectonic shift, the technological tectonic shift that's happening there puts you in a position where you've got to be able to do this ID verification on the other side of the mobile device. And in that regard, I think the market itself is in the very early days. We can call it the first quarter if we were playing football, we could call it the second inning if we were playing baseball. It is a very big market. It's an essential market for both established companies that need to survive as -- in their transition to digital as well as all of the challenger and new economy marketplaces. So in that regard, it's an essential, very mission-critical set of capabilities in this fast growing big market that's in its early days. And we're sticking out the ground as the leader. So kind of coming back to your question, my experience at that stage in a market, these organizations typically don't die from starvation. They die from gluttony. And so being very prescriptive and intentional about where you want to focus, where you're going to play, how you're going to win, is -- that's the essential element to rising to become the leader in the space. I think having focused on financial services makes perfect sense to me. We've defined financial services broadly so it's more than just what we've done with mobile deposit with banks, and that's because the value proposition and the use case broadly in financial services is the same. The new account opening, it's not just about fraud, right? It's not just about know-your-customer and anti-money-laundering. It's more about, OK, all of my customers now want to onboard on the other side of a mobile device. How do I do that in the most frictionless convenient way while still being able to trust the answer that's on the other side. So I think staying focused on financial services -- and what we're seeing is that this marketplace, the new economy companies are challengers whether it's in financial services with FinTech or whether it's some of the examples we used earlier, whether Instacart, Airbnb or others, those are great place for us and has a very similar revenue generation, top line generating value proposition. I hope you'll find that helpful.

Bhavan Suri -- William Blair & Company -- Analyst

No, no, that's definitely helpful. One more, maybe more tactical follow-up. As you look at sales and marketing spend, and again, not this year because you sort of discussed that, but strategically over the next three years, do you think given the market size and the focus on partners plus direct plus sort of maybe you're learning and matrix organizations here, is that going to increase? Do you think that's an accelerating spend to drive accelerating growth? Or do you think that's at a sustainable level where you don't need to increase that as a percentage of revenue, again, not this year, but sort of more strategic and sort of more as a function of thought more than an actual number?

Scipio Maximus Carnecchia -- Chief Executive Officer

Yes. We'll do -- well, you can figure out what we'll do on the IDV side of the business this year. We're no longer a start-up.

Bhavan Suri -- William Blair & Company -- Analyst

Sure.

Scipio Maximus Carnecchia -- Chief Executive Officer

This is an established, fast-growing, scaling business for us. And as a scaling business, it needs to be able to grow and take market share, so grow faster than the market, and it needs to be able to do that with an investment profile that starts to generate earnings. So without providing any guidance for next year, just try to give you a sense of target operating model as we think about two, three, four years from now, yeah, I think we can get a lot more leverage, a lot more productivity both in the go-to-market side of things, but also in our development activities, the global development organization that we have.

Bhavan Suri -- William Blair & Company -- Analyst

Great. Great. Thanks for taking my questions, guys. Congrats.

Scipio Maximus Carnecchia -- Chief Executive Officer

Right on, thank you.

Operator

And next we'll go to Darren Aftahi from ROTH Capital Partners. Your line is open.

Darren Aftahi -- ROTH Capital Partners -- Analyst

Hi, good afternoon. Hi, Max, great to have you with the Company, and hello, Jeff, congrats on the quarter. I want to touch on a couple points. So one thing I think we've been kind of waiting on Mitek is obviously in the hospitality space and I'm glad you mentioned Agilysys. I was kind of playing around the website. I'm just kind of curious, Max, from what you said, how deep is Agilysys with Tier 1 brands in hospitality and how much of a kind of focal point is that for Mitek as you kind of handicap some of these verticals? Second question, I guess maybe for Jeff and Max, just the sequential growth in transactional was really strong, I think probably the strongest we've seen just on aggregate dollar basis. I'm curious if there's any kind of one-time elements in that number. If not, was it kind of broad based? And then among the 25 new ID customers, can you kind of just speak to the mix between direct wins from your sales force and channel partners and kind of how you see that mix going forward? Thank you.

Scipio Maximus Carnecchia -- Chief Executive Officer

Sure. Jeff, do you want to try to take on that transactional question?

Jeffrey C. Davison -- Chief Financial Officer

Sure. It was terrific growth in the transactional SaaS number at 67%. Darren, that's the result of bringing these customers on and getting them live. I wouldn't say there's like a one-time thing in there. As you've seen before, we've had some seasonality with our customers if they have some seasonality. But no. It's good performance and it's a result of bringing on new customers, getting them live and them increasing their transactions running through our systems.

Scipio Maximus Carnecchia -- Chief Executive Officer

So the question about the 25 new ID verification customers, I just quickly point out that we had more than -- more than 25. It was 25 in the financial services verticals. The question was really more around channel. And as we said in the prepared remarks, the whole space, the whole category is relatively new. And so our relationships with folks like Avoca and Experian that we mentioned in the prepared remarks, they're very good relationships but they're also very early on. And what I mean by that is, as a channel matures, you can typically have a lot more arm's length relationship where you're supporting them, but they're the face forward to the customer. They're generating revenue. They're generating orders. They're generating business with a modicum of less oversight, less handholding. We're still very much co-selling. And maybe it ties back to one of the previous questions. In Europe, we're doing a lot more of that, probably more than 50% of our business coming in co-selling with our channel partners, the ones that we mentioned plus others, while in the United States, it's less than that and we have more of a direct relationship with these financial services and marketplace customers. Darren, if I go all the way back, the first question you asked about Agilysys. This is a related point on the idea of a channel. Agilysys has a very strong set of relationships in hospitality companies and gaming. Quite frankly, they're dominant in the resorts that have casino gambling on a worldwide basis. So this is our first foray where we can leverage a channel partner like that that's embedding us. Obviously, it's a big value-add for them, something they need with those customers. I think it's a nonexclusive relationship. It puts us in a position so we can start to expand our footprint in that industry, while at the same time not losing our own focus, trying to do that through some sort of direct relationship, and back to my point about diluting, trying to do too many verticals, trying to do too many geographies at one time. So we're excited about the relationship. It's very early day, so we'll see where it goes.

Darren Aftahi -- ROTH Capital Partners -- Analyst

Great. Thanks.

Operator

And next we'll take Mike Grondahl from Northland Securities. Your line is open.

Michael John Grondahl -- Northland Securities -- Analyst

Hey, thanks a lot, guys. Hey, Max, I just wanted to kind of pick your brain on the mobile check deposit area and kind of pricing power. What's your thoughts after 90 or so days? You have that market to yourself, and I think you said 16% of retail checks are deposited through the channel. Any thoughts on raising price or leveraging that a little bit?

Scipio Maximus Carnecchia -- Chief Executive Officer

So first, Mike, let me ask you a question back. Do you use mobile deposit for depositing checks?

Michael John Grondahl -- Northland Securities -- Analyst

I have used it, but I don't use it regularly. I just don't get enough of them, to be honest with you.

Scipio Maximus Carnecchia -- Chief Executive Officer

But when you get them, you do a mobile deposit?

Michael John Grondahl -- Northland Securities -- Analyst

I would say I'm half and half.

Scipio Maximus Carnecchia -- Chief Executive Officer

All right, Mike, we got to get you on board here, man. This thing is too fun, it's too easy. It just makes life -- you know. So -- it's the hero app and that goes for anybody else who's listening, hearing my voice; it's great fun. 16% isn't much market share. So there's a lot of -- there's a lot of headroom there. I think we see that as nothing but opportunity. When you look at the big banks, somebody like Bank of America, they report that they're sharing with their investors how they're doing with online banking, with mobile banking, because they see it as the halo effect as to whether they'll survive the storm of FinTechs and 21%, 22% is best-in-class through Bank of America lens in what their -- what they've been able to do. We see plenty of headroom from there, even with Bank of America. They have these programs in the branch to help people learn how to do it. We know for the smaller regional and credit union type institutions, we see numbers under 10%. So there's plenty of -- there's plenty of headroom here. To your point, I don't know what the other game in town would be, right? So if you're a bank and you need to have mobile deposit, you got to get it from us. We hold the patents, so there's a lot of -- there's a lot of leverage there. So, Mike, I don't have a price increase plan ready to roll out tomorrow, but it's the new guy. I know that's something that we have to investigate and I think it's an opportunity for us over time.

Michael John Grondahl -- Northland Securities -- Analyst

Got it. Got it. Good. Well, being the only game in town, you would think it's something you could leverage a little bit. And then, how do you feel about pricing that you're getting on the Mobile Verify and mobile ID side? You know that was thought to be a premium product compared to check. How do you feel about the prices you're charging there?

Scipio Maximus Carnecchia -- Chief Executive Officer

Yeah, it's probably early days for me to start opining and pretending like I'm an expert. What I do know is the use case, as I've traveled around, spent time with the sales teams and started to meet customers and partners, the use case, particularly on financial services, is a much higher value use case, and we can command a higher price for that because we're doing -- we're doing more so we're delivering more value. But the volumes may not be the millions of transactions that come through the system on a monthly basis from some of these high flying marketplaces that we've mentioned earlier in the call, where maybe the value isn't as high but the per unit charge is lower and you make it up in volume. Any you'd add to that, Jeff?

Jeffrey C. Davison -- Chief Financial Officer

No. I think I'd say, well, yes, I would say. It's still pretty early days in the market so the pricing is varied and in line with what Max saying, volume does often get -- you'll see a little bit lower price there and then tying into the value prop. So I wouldn't say pricing is settled in. It's still early days and so you see variable.

Michael John Grondahl -- Northland Securities -- Analyst

Got it. And the 25 new financial services clients that you added in the December quarter, what does the pipeline look like? Could you kind of describe that?

Scipio Maximus Carnecchia -- Chief Executive Officer

Right. So those specific -- the number we specifically called out there was on the ID verification side of the business. Looking into the pipeline broadly, both for Q2 and then thinking about the balance for the year, that demand generation -- there's just a lot of activity in the market. I'm satisfied that we're seeing enough deals, we're involved in enough things to live up to the projections and the guidance that we've provided.

Michael John Grondahl -- Northland Securities -- Analyst

Got it. Maybe just last question, tied to that. If you're not winning an RFP or a business, is there any competitor on the ID side you're seeing more out there that might be taking a little bit of share or giving you a headache or two?

Scipio Maximus Carnecchia -- Chief Executive Officer

Yeah, it's such early days. I think when I speak to the sales team here, which is a great proxy for the market, they definitely believe that the customers and the prospective customers are more knowledgeable today than they were a year, 18 months ago, where maybe they didn't even know what the right questions to ask. They didn't know that there were multiple folks that did this. We refer to the AK Group research here. We're now starting to get some third-party research for the category, starting to get some guidance for the potential buyers. I don't think there's any major change to who the competitors are. I just think you've got a more knowledgeable buyer or a more intentional buyer on the other side.

Michael John Grondahl -- Northland Securities -- Analyst

Got it. Okay. Thank you.

Jeffrey C. Davison -- Chief Financial Officer

It's the -- it's the -- the same list of suspects as what we've talked about before.

Michael John Grondahl -- Northland Securities -- Analyst

Okay.

Operator

(Operator Instructions) Next, we'll go to Mark Schappel from Benchmark. Your line is open.

Mark Schappel -- The Benchmark Company -- Analyst

Hi, thank you for taking my question. Max, welcome.

Scipio Maximus Carnecchia -- Chief Executive Officer

Thanks, Mark.

Mark Schappel -- The Benchmark Company -- Analyst

And will start with you. You've been in the Company now for a couple of months, and as far as field execution goes, I was wondering if you could just sketch out for us what you think are the Company's largest challenges or some of the -- some of your immediate things that you'll be addressing there.

Scipio Maximus Carnecchia -- Chief Executive Officer

Well, in the prepared remarks, we talked about bringing alignment, focus and clarity to what we want to do. The genesis of that statement, Mark, has everything to do with how much opportunity there is out there. We've taken at least two questions in the call so far around are you only going to stay financial services and marketplaces, do you want to do hospitality and hotels. I wouldn't call it a challenge. I would think of it almost as a abundance of riches. There's so much opportunity in so many different verticals across so many different geographies, being thoughtful and intentional and focused as to what we're going to do, where we're going to do it and making sure that we're doing it brilliantly so that we're just delighting our customers and beating back the competition, that's -- it sounds like basic blocking and tackling, but I think we're well on our way there. There's more we can do and that's what you're going to see me lean in on.

Mark Schappel -- The Benchmark Company -- Analyst

Okay, great, thank you. And then, Jeff, moving over to you. Despite two consecutive solid quarters of good performance here, cash flow from operations has been below levels that we've seen in prior quarters. I was wondering if you could just remind us of what the Company's plans are for operating cash flows this year and maybe just inform us if there was any -- anything in that particular line item this quarter that made it come in under last year's levels.

Jeffrey C. Davison -- Chief Financial Officer

Hi, Mark. You know, as I look out for the year, cash from ops for us, it still should be pretty close to what our operating margin would be. That's how the business should be. What you're seeing this quarter and a little bit last quarter is, well, number one, with the addition of A2iA we ramped our receivables and we've got kind of more back-end loaded business in the last two quarters. So that's kind of driven the AR higher. But we've also had some payables like, Q1, we pay out bonuses and all the year-end stuff and so that's a draw on the cash from leaving the accrual that's gone on the whole year. We also had earnout payment that was due on the ICAR. So there's just a few things like that running through there, but otherwise no, nothing -- nothing really unusual. Just change of working capital and you'll see it on the balance sheet.

Mark Schappel -- The Benchmark Company -- Analyst

Great, thank you. And then one final question. Max, (inaudible) so, have you detected any change in customer buying behavior, either favorably or unfavorably as a result of all the buyout noise that's been going on of late?

Scipio Maximus Carnecchia -- Chief Executive Officer

It has had no impact with customers whatsoever.

Mark Schappel -- The Benchmark Company -- Analyst

Great. Thank you.

Operator

And next we'll take Ilya Grozovsky from National Securities. Your line is open.

Ilya Grozovsky -- National Securities -- Analyst

Thanks. It's Ilya Grozovsky. Max, welcome, and I just wanted to kind of use your fresh set of eyes to getting two questions answered. One, on the competitive landscape front, you had said in your prepared remarks that on the mobile check deposits side that you guys had -- I think the word you used is virtually no competition, which would imply there is competition. So wanted to get your fresh eyes on kind of the competitive landscape. If there is any -- because I don't see any, but obviously you might see some -- on the check deposit side, and also again same question on the mobile ID verification side, kind of how do you see the landscape? You guys in the prepared remarks said you're the leader in the space, but who else do you see out there? Thank you.

Scipio Maximus Carnecchia -- Chief Executive Officer

Sure. Ilya, thanks for -- thanks for dialing in and your attention on this. Yeah, we use the word virtually. It's interesting, as I've traveled around the last 90 days and spent a lot of time with our deposits team and thought about -- it's a very unique and very special, I mean, in the best way, business. When I've been asked about competition or when somebody has talked about competition, every single time I've gotten to the bottom of it. The competition is -- we go to market in that business through resellers. There's six or seven very big core service providers, many of the names you would know, that are focused on banking -- retail banking. What I found time and time again is when somebody is talking to me about competition and I circle back with my team and try to figure out what they're talking about, it's basically two of our resellers competing for banks' business with my product. So it's like I've got all the horses in the race and there may be some perception of competition around pricing or what's bundled in the set of services that somebody like an NCR or Fiserv are delivering, but when it comes to mobile check deposit, there's only one way for them to do it. So hopefully that clarifies it for you. Yeah?

Ilya Grozovsky -- National Securities -- Analyst

Yeah, thanks.

Scipio Maximus Carnecchia -- Chief Executive Officer

And landscape -- the landscape on IDV, I'll turn to Jeff because he's probably got a longer perspective on that but it does sound a lot for my team, as I've been travelling around that, it's usual suspects, the same group of folks, names that are in that Aite report.

Jeffrey C. Davison -- Chief Financial Officer

Yeah. Ilya, this is Jeff. It's -- I have not seen any information about a new competitor arising so it's the usual suspects that we've talked about before and you see them on the Aite report. It's companies like Jumio, Acuant, Onfido, AU10TIX, that's the bulk of it.

Ilya Grozovsky -- National Securities -- Analyst

So no change, no -- nothing new, given the new set of eyes.

Jeffrey C. Davison -- Chief Financial Officer

No.

Ilya Grozovsky -- National Securities -- Analyst

Okay, fantastic. Thank you very much, guys.

Operator

And we have no further questions in the queue at this time. I'll turn it back to management for any closing remarks.

Todd Kehrli -- Investor Relations

Thank you, operator, and thank you, everyone, for joining us today. We look forward to updating you again next quarter. This concludes today's call. Have a wonderful day.

Operator

And that concludes our call for today. Thank you for your participation. You may now disconnect.

Duration: 40 minutes

Call participants:

Todd Kehrli -- Investor Relations

Scipio Maximus Carnecchia -- Chief Executive Officer

Jeffrey C. Davison -- Chief Financial Officer

Bhavan Suri -- William Blair & Company -- Analyst

Darren Aftahi -- ROTH Capital Partners -- Analyst

Michael John Grondahl -- Northland Securities -- Analyst

Mark Schappel -- The Benchmark Company -- Analyst

Ilya Grozovsky -- National Securities -- Analyst

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