NEW YORK, Nov. 16, 2017 /PRNewswire/ -- The highest expense for network hardware is often after the purchase. The maintenance and support costs to make sure your equipment is covered can be overwhelming. The total cost of maintenance over the life of a piece of network hardware can be 50% to 70% of the original purchase price.
Central New York-based networking hardware company Network Craze added a 24/7 maintenance solution (ProCare) to their offerings back in 2012, that supported customers around the clock with certified engineers when they needed help. Since then, they have continued to grow the program across the country and across the globe adding 42 stocking locations in the US and 11 internationally. Along with delivering customers expert support and peace of mind, Network Craze has saved their customers over $30 million by switching from OEM maintenance to ProCare.
ProCare offers a boutique white-glove support experience that goes well beyond the typical OEM service provided by Cisco, Juniper, Avaya, HP or Dell. ProCare is a premium support experience that is flexible and tailored to the customer, putting all of their hardware under one contract to help manage it better while providing significant cost savings typically 25-60% off of OEM maintenance programs.
"We saw a need for helping our customers save money on their maintenance budget line. Maintenance is very expensive for companies but necessary," says VP of Sales Nick Froio. "While the idea of third-party maintenance is not a new one, our best of breed maintenance offering, ProCare, helps reduce the cost for companies while delivering expert support."
About Network Craze
Network Craze is the leading independent provider of networking, voice and infrastructure equipment. Supporting both current and legacy technology equipment, Network Craze is changing how companies purchase, maintain and upgrade IT equipment by providing new and refurbished equipment with a Lifetime Warranty backed with over the top service and support delivered by their ProCare maintenance program. Founded in 2009, Network Craze has become a trusted partner for companies globally.
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