PALM HARBOR, Fla.--(BUSINESS WIRE)--
Nationwide Title Clearing (NTC), the leading post-closing services provider for the nation’s largest financial institutions, investors and servicers, has released a second video in its new series of Executive Showcase mini-lectures. The two videos released in the series are available on the company’s website and showcase the firm’s leaders as they share insight with their own teams and the industry. In the second of five videos NTC will release, Debbie Lastoria, Vice President of Business Development, talks about part of the company’s mission.
“An important part of what we do here is protect our customers from risk while saving them money,” Lastoria said. “One of the ways we do that is by taking the burden of staffing off of our clients. When volumes go up, we handle that increase. If volumes fall, we shift staffing at our end so our customers never have to worry about what to do with trained staff.”
Lastoria points out in the video that this saves NTC customers a significant amount of money, but those savings would be lost if the company couldn’t deliver quality at any volume level. That’s why NTC invests so much in training and quality control.
“We have 30 people in our quality control department, which is exceptional in our industry,” she said. “We have to take quality this seriously because we absorb all risk in everything that we do on behalf of our clients. We employ training methodologies and technologies that our clients do not have to make certain that when we save our clients’ money they never end up giving any of that back for any reason.”
For more information about the series or to view the first two videos, visit the company’s website.
Nationwide Title Clearing, Inc. (NTC) is a privately-owned leading research and document-processing service provider to the residential mortgage industry. NTC services the nation’s top mortgage lenders, servicers, investors and custodians, resulting in an expansion that is also tied to its contribution to its industry and its local community. NTC has won the Tampa Bay Times Top 100 Workplace Designation five times in its history. For more information, visit the company’s website at www.nwtc.com.