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Panera Bread customer shocked to find 'B-word' insult on receipt

Tanya Edwards
The chain let a cashier go after she insulted a customer. (Photo: Getty Images)

She just wanted to add something to her salad, but that was a problem.

“ADD WATERMELON FOR THIS STUPID B—H,” her Panera Bread receipt read.

And now this Georgia woman is done with with the chain forever, according to WSB-TV.

The woman, who asked not to be identified, told the outlet she was in shock. She immediately went to the manager about it, and the manager offered to speak with the cashier about their behavior and remake the salad. The insulted customer decided to leave and reach out to someone in corporate about the situation, WSB-TV reports.

After the customer contacted corporate and shared her story on social media, the Panera Bread employee was fired.

Toriana, who only wants to go by her first name, admits she her behavior was unprofessional.

“My mind got uncontrollable and that’s why I acted the way that I did,” Toriana said.

The now unemployed woman claims the customer was short with her and yelled at her for not knowing how to ring up her salad addition.

The customer, when contact by the news station, claims she never degraded the worker, but is happy that she was fired.

Often customer service employees are finding themselves in the spotlight, due to the advent of social media. In June, a restaurant employee, who asked a breastfeeding woman to “shield her activity” from other customers, was fired. And, in April, a model shared a story on Instagram about an Uber driver rudely commenting on her skin color.

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