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Paul Demirdjian, CEO, President and Co-Founder of Jagged Peak (JGPK), Interviews The Wall Street Transcript

67 WALL STREET, New York - November 11, 2013 - The Wall Street Transcript has just published its Business and Application Software Report offering a timely review of the sector to serious investors and industry executives. This special feature contains expert industry commentary through in-depth interviews with public company CEOs and Equity Analysts. The full issue is available by calling (212) 952-7433 or via The Wall Street Transcript Online.

Topics covered: Cloud Computing Secular Trends - International Enterprise and Consumer Demand - Application Software Consolidation Activity - Cloud Computing and SaaS Trends - Health Care Transition to ICD-10

Companies include: Jagged Peak (JGPK) and many more.

In the following excerpt from the Business and Application Software Report, the CEO, President and Co-Founder of Jagged Peak (JGPK) discusses company strategy and the outlook for this vital industry:

TWST: Business services and SaaS are really dynamic right now. What big changes do you see in the industry in the next few years?

Mr. Demirdjian: I think SaaS is going to continue to grow in popularity, and enterprise clients are going to look for more flexibility in their providers in terms of scalability, security, features and functions. We definitely see deeper adoption of SaaS, but with a more personalization, where each client wants can have customized functionality, analytics, dashboards and security.

TWST: How is Jagged Peak confronting those trends?

Mr. Demirdjian: Several years ago we embraced cloud-based virtualization as part of our deployment model. This means that larger clients now are able to function in their own siloed environments with their own customization or personalization components without having to sacrifice the cost benefits afforded by SaaS. In addition, we are PCI and Safe-Harbor compliant. We have disaster recovery and business continuity programs, both with our external partners and internal processes, to ensure our network resiliency and safety. We also have an ongoing program for security and evaluation and work with our clients to continue enhancing our platform to meet their needs.

TWST: SaaS is becoming a more crowded space. Who do you consider to be your main competitors today?

Mr. Demirdjian: Interestingly, in the midmarket e-commerce space, there are just a few key players compared to the broader SaaS arena. For example, if you look at CRM space like Salesforce.com, there is a much broader bench of SaaS providers. There are companies that we compete with in different areas, for example in pure e-commerce or pure OMS services. But when you specifically look for e-commerce, order management and a supply chain solution for the omnichannel market, I think we start separating ourselves from competitors in terms of the depth and breadth of services.

TWST: What do you see as the biggest or the most pressing competitive challenge for your company in the next five years?

For more of this interview and many others visit the Wall Street Transcript - a unique service for investors and industry researchers - providing fresh commentary and insight through verbatim interviews with CEOs, portfolio managers and research analysts. This special issue is available by calling (212) 952-7433 or via The Wall Street Transcript Online.