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QTS Unveils Updated API-driven Service Delivery Platform (SDP) Dashboard for Improved Customer Experience

Customers gain unprecedented data transparency, the ability to order new services in minutes, and on-demand oversight and control from a single, mobile platform

OVERLAND PARK, Kan., Oct. 23, 2019 /PRNewswire/ -- Responding to increasing demand for real-time data center optimization, QTS Realty Trust (QTS), a leading provider of hybrid colocation and mega scale data center solutions, released its new web and mobile interface for QTS' Service Delivery Platform (SDP) that helps organizations view, manage and optimize their data center environments with ease. 

QTS Logo. (PRNewsFoto/QTS)

Comprised of a suite of real-time applications and RESTful APIs1, QTS' second generation SDP aggregates and simplifies complex data sets from multiple sources into easy-to-understand data visuals that allow customers to easily and effectively manage their data center infrastructure. Available to every QTS customer, SDP provides unprecedented data transparency, real-time access to critical colocation metrics, the ability to order new services in minutes, and on-demand oversight and control of deployments from a single mobile-optimized platform.

QTS customers can login and view the new dashboard here. Other interested parties can request a demo, view a webinar and get additional content here.

"SDP is designed for data-driven organizations focused on operational efficiency and new business innovation," said Jon Greaves, Chief Technology Officer, QTS. "QTS has invested in the digitization of our systems, processes and data to enable our customers to access and innovate with real-time data related to their deployment whenever and wherever they need to."

QTS SDP's growing list of services and applications include:

  • Power Analytics
  • User Management
  • Asset Manager
  • Switchboard Interconnection
  • Order New Services

Customizable to Unique Requirements

QTS' SDP dashboard displays a real-time snapshot of key footprint metrics and operational information with drill down capabilities to help identify root causes, such as primary and redundant circuits that are drawing more than 80% of available power. On-demand visibility into how a deployment is performing can help development teams to optimize and prioritize critical workloads in the deployment each day.

The new dashboard also features sustainability metrics that enable a customer to see how their data center infrastructure is tracking:

  • View greenhouse gas equivalency by power utilization (kwH)
  • Understand the default mix of energy sources by state
  • View LEED Certification designation by data center

About QTS
QTS Realty Trust, Inc. (QTS) is a leading provider of data center solutions across a diverse footprint spanning more than 6 million square feet of owned mega scale data center space within North America and Europe. Through its software-defined technology platform, QTS is able to deliver secure, compliant infrastructure solutions, robust connectivity and premium customer service to leading hyperscale technology companies, enterprises, and government entities. Visit QTS at www.qtsdatacenters.com, call toll-free 877.QTS.DATA or follow on Twitter @DataCenters_QTS.

1 A RESTful API is based on representational state transfer technology, an architectural style and approach that uses HTTP requests to GET, PUT, POST and DELETE data.

Media Contact:
Carter B. Cromley
(703) 861-7245



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