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New Research Reveals Top Concerns Among Canadian Business Travellers

Business travellers report feeling stressed and unsafe with female and LGBTQ+ travellers regularly experiencing harassment according to an SAP® Concur® survey

TORONTO , Nov. 6, 2019 /CNW/ - SAP SE (SAP) has announced the results of a new SAP® Concur® survey revealing that more than 4 in 5 Canadian female business travellers have faced harassment while travelling. SAP Concur, the world's leading brand for expense, travel, and invoice management solutions, identified concerns of personal safety while on the road and frustration around ineffective booking and reimbursement experiences.

SAP Concur (CNW Group/SAP Concur)

"This research clearly shows employees aren't getting what they need from their employers while travelling for business," said Victoria DeBoon , Director of Sales at SAP Concur Canada. "Organizations of all sizes shouldn't let these concerns go unnoticed. Employees want more support, resources and technology that will improve their overall experience and increase feelings of security while on the road."

The survey of 7,850 business travellers in 19 global markets included 500 within Canada . Notable highlights are:

  • Globally, LGBTQ+ travellers are hiding aspects of their identity when travelling for work:
  • Among Canadians, female travellers face striking levels of harassment and sexism on the road:
  • Canadians are stressed when planning for a business trip, but expense reimbursement is the real pain point:
  • Canadian business travellers turning to technology to improve employee experience:


More results of the Global Business Traveler Survey can be found at https://www.concur.com/en-us/resource-center/whitepapers/business-traveler-report-2019

The survey was conducted by Wakefield Research (www.wakefieldresearch.com), a leading independent provider of quantitative, qualitative and hybrid market research, among 7,850 business travelers, defined as those who travel for business three or more times annually from the following markets: Australia , Belgium , Brazil , Canada , China , Hong Kong , Taiwan , Denmark , Finland , France , Germany , India , Japan , Luxembourg , Mexico , Netherlands , Norway , Singapore , Malaysia , Sweden , United Kingdom and the United States . The survey took place July–August 2019.

About SAP Concur

SAP® Concur® is the world's leading brand for integrated travel, expense, and invoice management solutions, driven by a relentless pursuit to simplify and automate these everyday processes. The top-rated SAP Concur mobile app guides employees through every trip, charges are effortlessly populated into expense reports, and invoice approvals are automated. By integrating near real-time data and using AI to audit 100% of transactions, businesses can see exactly what they're spending without worrying about blind spots in the budget. SAP Concur solutions eliminate yesterday's tedious tasks, make today's work easier, and help businesses run at their best every day. Learn more at concur.com or the SAP Concur blog.

About SAP

As the Experience Company powered by the Intelligent Enterprise, SAP is market leader in enterprise application software, SAP helps companies run better. SAP applications and services enable our customers to operate profitably, adapt continuously, and grow sustainably. For more information, visit www.sap.com.

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SOURCE SAP Concur


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