Customer relationship software maker Salesforce.com (CRM) launched a new version of its Chatter Web-based media service for businesses. Chatter is designed to give companies greater access to customer accounts and make is simpler to conclude transactions. The No. 1 CRM software company said the new version will enhance the cloud-based software's ability on mobile devices to bring employees, company partners and customers together to collaborate in an online meeting place. Shares fell 1.7% to 171.23.