AUSTIN, TX--(Marketwired - Dec 4, 2013) - SolarWinds (
Bulletproof Solutions is a full-service IT provider based in Atlantic Canada that advises and provides clients with recommended IT infrastructure management to optimize their organizations' performance and security. The company formerly used HP OpenView to monitor clients' networks, but Joshua Biggley, Operations Architect for Bulletproof Solutions, said his team was disappointed by the high total cost of ownership and extensive time commitments required to use the software.
"HP OpenView did not work for us because the system required too much effort to expand and maintain. We almost needed an HP consultant to use it," Biggley said.
Bulletproof Solutions sought to replace HP OpenView with a solution that was easy to deploy, would provide out-of-the-box value, and would work seamlessly with other essential management tools. The team found what they needed in SolarWinds Network Performance Monitor (NPM) and SolarWinds Network Configuration Manager (NCM).
"SolarWinds has a lower total cost of ownership and a much shorter return on investment than HP OpenView," Biggley said.
Biggley and his team commonly use SolarWinds NPM and SolarWinds NCM to identify and address issues in their clients' network bandwidth, to monitor hardware performance, and to back up hardware configurations. Biggley has also had to troubleshoot problems for clients and has frequently reached out to SolarWinds' customer support, product managers, and SolarWinds' user community, thwack, to find answers to his questions.
"SolarWinds seems like a magical mix of inexpensive software and exemplary customer service," Biggley said. "It's one of the best relationships we've ever had with a network monitoring software vendor."
For more information on Bulletproof Solutions' success with SolarWinds, read the full case study.
SolarWinds Network Performance Monitor provides powerful and easy-to-use network fault and availability management for networks of all sizes. It detects, diagnoses and resolves network issues; tracks response time, availability and uptime of routers, switches and other SNMP-enabled devices; and shows performance statistics in real time with out-of-the-box reports.
SolarWinds Network Configuration Manager automates network configuration and change management, enabling bulk change deployment to thousands of devices, performing scheduled network configuration backups, and protecting against unauthorized and erroneous network changes.
SolarWinds NPM integrates with SolarWinds NCM to provide enterprise-wide, unified views into network configuration health, fault and performance.
SolarWinds, SolarWinds.com and thwack are registered trademarks of SolarWinds. All other company and product names mentioned are used only for identification purposes and may be trademarks or registered trademarks of their respective companies.