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Steven Ortmann Named as Outstanding General Manager of the Year


The California Hotel & Lodging Association awards Steven Ortmann of Palm Garden Hotel Outstanding General Manager of the Year 2019

The California Hotel & Lodging Association announced its 2019 award-winners during its Stars of the Industry celebration at the Claremont Club and Spa, a Fairmont Hotel. This annual event honors the lodging employees and properties that best embody the quality service standards of the industry.

Steven Ortmann of Palm Garden Hotel has been named Outstanding General Manager of the Year by the California Hotel & Lodging Association during its Stars of the Industry Celebration. Ortmann lead a ten month, comprehensive $3 million renovation of the property. The extensive transformation includes the complete overhaul of 147 guestrooms and suites, main entrance and lobby, meeting and banquet spaces, furniture, fixtures, and the addition of an event showroom to highlight the Hotel’s banquet capabilities.

“We take great pride in providing top-notch service and all of the conveniences that today’s travelers deserve. The enhancements we made to the property allow us to showcase the unique way the hotel space can be utilized. We feel that by implementing a refined, modern touch to each guest room and common space, our guests will truly be able to enjoy a one-of-a-kind boutique hotel experience.” - Steven Ortmann, General Manager

The clean color palate of the Palm Garden suites and guest rooms seamlessly compliment the contemporary aesthetic, and technological advancements that allow guests to connect and customize their travel experience. Upgrades include new furniture, fine linens, Moen fixtures, over-sized High Definition Smart TVs, in-room tablets, and freshly redesigned bathrooms with modern sliding doors.

The newly remodeled Terrace Patio includes fire pits and a seating area ideal for lounging. The fully renovated banquet space makes for a sophisticated, all-inclusive event location. With high-end, full-service catering on site, the staff at Palm Garden Hotel will be sure to make your next event incredibly memorable.


Originally built in 1971, the Palm Garden Hotel is a well-established hotel located in Thousand Oaks, California. Palm Garden Hotel caters to community members, businesses and leisure travelers alike, offering guests an array of rooms including suite options, amenities, and over 10 banquet and wedding spaces.

View source version on businesswire.com: https://www.businesswire.com/news/home/20191126005835/en/