QUINCY, Mass., May 15, 2020 (GLOBE NEWSWIRE) -- Stop & Shop announced today that it recently discovered a potential data security issue at five store locations in New Jersey, Connecticut and Massachusetts. Illegal skimming devices known as “shimmers” were identified as part of routine security scans at these locations. Stop & Shop took immediate action to remove the devices and review store video surveillance in an effort to determine who installed them and how long they had been in use at each location. We also notified law enforcement and engaged third-party forensic experts to analyze the devices. A thorough inspection of all pin pads across all store locations also took place to ensure that no additional devices were found.
Only customers who visited the following Stop & Shop store locations may have potentially been affected. Only one self-checkout lane was impacted at each store, and transaction data was found on the devices only for the periods indicated below. At this time, there is no evidence that any of the information has been misused as a result of this issue.
- 404 Springfield Ave., Berkeley Heights, New Jersey: February 8- February 10, 2020
- 8 Franklin Street, Bloomfield, New Jersey: March 28 – April 9, 2020
- 1189 Broad Street, Clifton, New Jersey: March 14 - April 16, 2020
- 25 Old King’s Highway North, Darien, Connecticut: April 26 - April 30, 2020
- 19 Temple Street, Framingham, Massachusetts: April 22 - April 26, 2020
“We take our obligation to safeguard our customers’ personal information very seriously, and we are very sorry this may have impacted them,” said Dean Wilkinson, Stop & Shop’s Senior Vice President, Operations. “We have taken immediate steps to increase monitoring across all registers at all stores, we’ve deployed device detection tools, and we will continue to be as vigilant as possible in order to protect our customers’ data.”
Stop & Shop encourages customers who believe they may have been affected by this situation to carefully review their payment card and financial account statements and monitor their free credit reports. If a customer believes a payment card or financial account may have been affected, the customer should immediately contact the relevant payment card company or financial institution.
Customers with questions can call Stop & Shop toll-free at 1-800-767-7772 Monday-Friday 8am-7pm ET or Saturday from 8am-5pm ET. Information about the incident is also available on our website at www.stopandshop.com.
About Stop & Shop
A neighborhood grocer for more than 100 years, today’s Stop & Shop is refreshed, reenergized and inspired, delivering new conveniences for customers. Committed to helping its communities enjoy better food and better lives, Stop & Shop has a longstanding history of giving back to the neighborhoods it serves with a focus on fighting hunger and pediatric cancer research and care. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs more than 61,000 associates and operates over 400 stores throughout Massachusetts, Connecticut, Rhode Island, New York and New Jersey. To learn more about Stop & Shop, visit www.stopandshop.com.