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Which supermarkets have delivery slots available?

Louise Whitbread
Elderly and vulnerable customers are being prioritised by some shops, like Sainsbury's: Stockphoto

The new government measures to combat the spread of the coronavirus dictate you should not be leaving your house unless you are going to buy essential items like food, medicine or to exercise.

Instead of going out to supermarkets to buy food frequently, many people have turned to online shopping.

But since this surge, keeping your fridge, freezer and kitchen cupboards stocked however is proving difficult as delivery slots are much less frequent than usual.

Supermarkets have also announced changes in its product purchasing restrictions, Morrisons has upped the limit of three items per customers to four to make it easier for people to donate to food banks, while Waitrose has removed its cap on all fresh food.

If you, or someone you know, is a vulnerable person, you can register yourself or another person on the government's website here, so people can be prioritised for supermarket delivery slots and other help.

Although most supermarkets are struggling to keep up with demand, it’s advisable to continually check back to find delivery slots and to sign up for accounts, if you still can. Once you have a delivery slot booked, most supermarkets let you amend your order.

While other shops, including Sainsbury’s and Iceland, are prioritising the elderly and the vulnerable, and are emailing these customers to confirm they’ve been prioritised.

Marks & Spencer has partnered with Deliveroo to deliver around 60 M&S items such as milk and bread.

To keep you up to date with the latest changes from the supermarkets, we’ve compiled all the information you need to know to organise your next food shop.

You can trust our independent roundups. We may earn commission from some of the retailers, but we never allow this to influence selections. This revenue helps us to fund journalism across The Independent.

Iceland delivery information

Minimum spend: £35

Delivery waiting time: Iceland is limiting online orders to customers over the state pension age (65+), self-isolating and vulnerable people like the disabled. The website shows there are delivery slots available for those people from today up until Wednesday 8 April, but they're currently fully booked.

Deliveries may be delayed and the supermarket has said it’s likely that some online orders will be missing items due to the high demand.

Only available to existing customers? No, but you can only order online if you fall into the vulnerable category

Delivery locations: You can check your post code on the website, but deliveries are only available to those over 65 years old and the vulnerable.

Rationing: Iceland currently does not have purchasing restrictions on items but is urging its customers not to stock-pile and only buy what you need.

Shop at Iceland now

Aldi delivery information

Minimum spend: £0

Delivery waiting time: The current delivery time frame is between three and 10 working days. It has also introduced free delivery on wine and specialbuy products where possible​.

While you can't shop for groceries from Aldi online, it is possible to shop essential items such as cleaning, children and baby products alongside its garden shop and health and beauty range.

Aldi has also announced the return of its popular baby and toddler event, launching great value offers, both in-store and online, across a range of essentials, including nappies, baby food and wipes. The event starts on 5 April online and 13 April in-store.

Only available to existing customers? No, and you can checkout as a guest without registering with just your emails and address details.

Delivery locations: Aldi delivers across mainland UK but expects potential delays in Mitcham, Hayes, Gatwick, Borehamwood and Waltham Cross.​

Rationing: Aldi has scrapped most of its product purchasing restrictions, with the exception of hand wash and soap, toilet roll, certain canned goods and alcohol, which you'll only allowed to buy four of, and a maximum of two per person of antibacterial hand gel, UHT milk and baby formula.​ The limit on wine order is 12 bottles maximum.

Shop at Aldi now

Morrisons delivery information

Minimum spend: £40

Delivery waiting time: Morrisons has advised booking delivery slots as far in advance as possible, which can be up to weeks away, but there are no further slots shown on its website. There's currently around a 30 minute wait to get into the website.

On the website it says: "Please note, unfortunately we currently have no available delivery slots and our contact centre do not have any other access to delivery slots."

"We are doing everything we can to increase the number of delivery slots and capacity we can accommodate."

Is it only available to existing customers? No, but you will need to register an account with them in order to shop online.

Delivery locations: There is currently no confirmation that different locations across the UK will be affected more than others.

Rationing: Customers can now buy four of each product, in an attempt to encourage customers to donate to food banks.

Shop at Morrisons now

Asda delivery information

Minimum spend: £40

Delivery waiting time: Asda has currently sold out of online delivery slots and click and collect slots up until 9 April, and is asking customers to shop in-store when possible to allow vulnerable people to use the online delivery slots.

It will only be showing delivery or click and collect slots for the week ahead.

Only available to existing customers? No, but you will need to register for an account to order groceries online, and new customers can still register.

Delivery locations: There is currently no confirmation that different locations across the UK will be affected more than others.

Rationing: Asda is removing limits on fruit and vegetables and chilled products, but you will only be able to buy three of any product across toiletries and cleaning products.

Shop at Asda now

Waitrose & Partners delivery information

Minimum spend: £60

Delivery waiting time: Currently delivery slot bookings are no longer available as Waitrose tries to meet the surge in demand. However, customers who already have slots booked can amend and add to them.

Since Saturday it is prioritising the vulnerable and elderly for both it's home delivery and click and collect slots.

On it's website, it says: "These customers are being identified using data we currently hold. We are actively working with the UK government to identify further vulnerable and elderly customers.

"We're doing all we can to make more delivery and click and collect slots available soon. You can still amend or cancel any placed orders as normal."

Waitrose is encouraging customers to wait for further communication from them rather than getting in touch.

Only available to existing customers? You will need to register an account to order groceries online and new customers can sign up.

Delivery locations: While there are no delivery slots to book, Waitrose hasn’t specified if any locations will be more affected than others.

Rationing: The supermarket has put a temporary cap on items including pasta, tissues, milk, canned goods, and some antibacterial soaps and wipes. However it has removed it's restrictions on fresh food, including meat, poultry and ready meals, but its cap on toilet roll, a maximum of two per person, remain.

Shop at Waitrose now

Tesco delivery information

Minimum spend: £25

Delivery waiting time: Tesco has announced on Monday that it has expanded its home delivery and click and collect slots to "around 780,000 this week", which is up from 660,000 slots two weeks ago. It also plans to increase this by another 100,000 in the coming weeks.

To cope with this, it's also "added more than 200 new vans and recruited another 2,500 drivers and over 5,000 pickers".

It is currently at full capacity for the next few weeks for delivery slots and is asking customers who can to come into the store to free up slots for more vulnerable shoppers.

Tesco is also prioritising orders for people on the government's vulnerable list and it will be in touch with them by email.

The supermarket has also said: "To give us time to pick more online orders, stores which have an online grocery operation will open their doors a little later – from 8am. Our customers can check the opening hours for their local store on our website."

Only available to existing customers? You can register as a new customer on the website, and book a delivery slot once they become available.

Delivery locations: There is currently no confirmation that different locations across the UK will be affected more than others, but you can check your post code on the site.

Rationing: There will be a purchase limit of 80 items per order. In order to prioritise essential items, Tesco has imposed a restriction of three items of one product per customer, and two items per customer for painkillers and toilet roll and has removed multi-buy promotions.

Shop at Tesco now

Most supermarkets are struggling with demand, but advise customers to check back regularly (iStock)

Sainsbury’s delivery information

Minimum spend: £40

Delivery waiting time: Sainsbury’s has prioritised delivery slots for elderly, disable and vulnerable customers, and there is currently no slots available for delivery or click and collect for the next three weeks, but it says to keep checking.

On its website, it says: "If you’re over 70 years of age, or you’re extremely vulnerable and live in Wales, Scotland or Northern Ireland, you can get access to priority home delivery slots by calling us at 0800 953 4988.

"You can get access to priority home delivery by visiting GOV.UK and searching 'Coronavirus extremely vulnerable'." The supermarket has said it's already contacted 270,000 customers who they identified as elderly or vulnerable based on the information it has.

If you are self-isolating and having a home delivery, you should let Sainsbury's know so you give the drivers the appropriate delivery instructions.

Only available to existing customers? Yes, Sainsbury’s has paused all-new online registrations.

Delivery locations: You can check your postcode on the website to see if Sainsbury's can deliver to your area.

Rationing: The supermarket has introduced new restrictions, only a maximum of three of any grocery product is allowed two of the most popular items including soap, toilet paper and UHT milk.

Shop at Sainsbury’s now

Marks & Spencer delivery information

Minimum spend: £0

Delivery waiting time: Home deliveries are currently unavailable and orders have been suspended, but all existing orders will be delivered. It has also temporarily closed its "food to order" service, however, existing orders will be fulfilled.

However, it has partnered with Deliveroo to deliver 60 Marks & Spencer products, such as milk, bread and juice to customers across the UK through the app.

M&S is asking people to shop in-store instead: "We have reserved the first hour of trading on certain days for our older and vulnerable customers, and for our brilliant NHS workers."

Only available to existing customers? Once M&S is taking orders again and slots are available, you will need to register an account to order groceries online.

Delivery locations: There is currently no confirmation that different locations across the UK will be affected more than others.

Rationing: Marks & Spencer has placed a limit of two items per customer across all its groceries.

Shop at M&S now

Co-Op delivery information

Minimum spend: £15

Delivery waiting time: Delivery slots with the Co-Op are fully booked up, but the supermarket advises to continuously check back for availability.

Only available to existing customers? No, but you will need to sign up in order to arrange delivery of your shopping once slots are available.

Delivery locations: The service is currently available in some areas of London, Bristol, Brighton, Manchester, Southampton and Bournemouth. It will soon be available in more areas of Manchester, as well as Leeds, Sheffield, Liverpool, Newcastle, Nottingham and Birmingham.

Rationing: When delivery slots do become available, you will only be able to order up to 20 items.

Shop at Co-Op now

Ocado delivery information

Minimum spend: £40

Delivery waiting time: Ocado has no slots available, but is prioritising customers identified as vulnerable for slots that will be available on general release for the next 24 hours. New slots will be released every day for the coming week, as and when it has capacity.

On its website, it says: "Customers with a delivery or who have been notified as a priority customer, you can log in to do so."

Only available to existing customers? Ocado is currently not offering delivery slots to new customers.

Delivery locations: There is no confirmation that different locations across the UK will be affected more than others.

Rationing: Ocado is not currently rationing any items.

Shop at Ocado now

For information on Amazon’s deliveries click here, and for the online food boxes still delivering, visit here

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