PORTSMOUTH, NH--(Marketwired - Jun 8, 2015) - Unified Office, Inc., a rapidly growing managed services provider offering hybrid cloud-based Voice-over-IP (VoIP) and Unified Communications services, announced today that several of the largest TeamLogic IT franchise owners across the country, have chosen Total Connect Now(sm) service as the standard voice communications offering for their clients. TeamLogic IT is an award winning national provider of advanced IT management services with thousands of small and medium-sized business (SMB) customers across North America. Total Connect Now is an enhanced high availability communications service platform, with business analytics that can be specifically engineered to provide actionable intelligence to businesses of all types. TeamLogic IT ranked #45 on MSPmentor's Top 501 Managed Services Providers in 2015 and is a recipient of seven consecutive Franchise Business Review Top 50 Satisfaction Awards (2008-2014).
"TeamLogic IT is an exceptional, award-winning managed services provider that recognized immediately the quality, flexibility, innovation and value that Unified Office allows them to deliver to their customers," said Ray Pasquale, CEO of Unified Office. "We look forward to continued future growth within the TeamLogic IT brand. This partnership is yet another example of how Unified Office continues to be accepted in the marketplace as the de facto standard for companies who require an intelligent and reliable service that is both flexible and innovative to support their business initiatives in a rapidly changing marketplace."
"Our success is driven through one core mission -- to leverage the latest technologies to our customers' advantage," said Todd Harrell, President/Owner at TeamLogic IT of Morristown. "From the beginning we realized that Unified Office shared in this vision. We have come to rely on a higher level of service quality for our customers with Unified Office and a much smarter operational analytics package offering. This unique offering has created a new revenue stream for our franchises."
"We selected Unified Office because they have engineered the most reliable and differentiated VoIP and UC service that we have encountered in the marketplace," said Dave Thompson, President, TeamLogic IT of San Ramon. "Once we started to deploy Unified Office at customer locations, not only were we very impressed with their communications service, but also with their customized analytics offering. Unified Office enables us to provide a much more advanced communications offering that is much needed in the marketplace. We stand in concert with other TeamLogic IT franchise owners on the choice of Unified Office as our strategic partner."
Total Connect Now Hybrid Private Cloud service architecture based on the Unified Office adaptive Highest Quality Routing (HQR)™ software dynamically adapts and ensures that the highest quality path is always selected for end-to-end communications. Additional highlights of the Service Architecture include:
- Cloud-based Business Continuity/Disaster Recovery "shadowing" of customer-premise (primary) servers; users able to communicate via a primary and shadow server.
- Flexible Broadband Multi-Service Integration options including fixed/mobile service gateways (Cable, 4G/LTE) integration for optimal on-premise Business Continuity/Disaster Recovery.
- Innovative HTML5-based and WebRTC communications applications such as web based receptionist consoles enabling new virtual office environments.
Visual Performance Suite provides a real-time view of changes in operational performance levels and actionable intelligence for managers and owners, enabling them to readily determine real-time business performance and take immediate actions and apply continuous operational improvements. This results in higher customer satisfaction, increased customer retention, and increased revenues and profitability. Total Connect Now is an innovative, easy to use managed communications service that integrates voice communications, service-level monitoring, business continuity, and business analytics tools for the SMB to better manage their operations.
About TeamLogic IT
Companies rely on TeamLogic IT's managed IT services for proactive IT management to help increase productivity throughout their organization while also gaining better ROI from their technology investments. Solutions are designed to meet client needs while helping them build an IT platform for future growth. TeamLogic IT also provides networking services, security services, data services, email services, telecommunications, and hardware and software products for business managers seeking to outsource their IT needs. TeamLogic IT ranked #45 on MSPmentor.net Top 501 Managed Services Providers in 2015 and they are a recipient of seven consecutive annual Franchise Business Review Top 50 Satisfaction Awards (2008-2014). For more information visit: http://www.teamlogicit.com/
About Unified Office
Unified Office, Inc. is a leading provider of SDN-based hybrid cloud managed Voice-over-IP (VoIP) and Unified Communications services to small and medium-sized businesses (SMBs). Unified Office's Total Connect Now(sm) service architecture was purpose-built from the ground up to deliver the highest quality of experience and availability, leveraging the latest in extensible business VoIP communications technology and cloud-based infrastructure to enhance SMB workforce productivity. Their cloud-based intelligent network incorporates Unified Office's unique adaptive Highest Quality Routing™ (HQR) for end-to-end service quality, and Business Continuity "shadowing" to ensure high availability operation over one or more redundant uplink paths. For more information visit www.unifiedoffice.com.