TELUS awarded triple crown in J.D. Power 2019 Canada Wireless Network Quality Study in Ontario, Eastern and Western Canada
TORONTO, May 09, 2019 (GLOBE NEWSWIRE) -- TELUS proudly announced today that it has been recognized as first in Network Quality Performance in Canada according to the 2019 J.D. Power Canada Wireless Network Quality Performance Study. The study reinforces the strength of TELUS’ network across the country, marking five years that TELUS has won a J.D. Power Award for its network quality across one or more of the three regions evaluated. This is also the second time the company has earned all three regional awards in the same year.
“Today’s acknowledgement from J.D. Power represents yet another significant milestone in our relentless pursuit of wireless excellence and innovation as we strive to deliver the best network for all Canadians,” said Darren Entwistle, President and CEO, TELUS. “This recognition is a testament to our remarkable team’s dedicated efforts and to the efficacy of our wireless technology and infrastructure investments, both of which are critical as we evolve toward a 5G world. Moreover, this acknowledgement from J.D. Power complements the numerous accolades we have received over multiple years from prominent, independent sources such as PCMag, OpenSignal, Ookla and Tutela in respect of our world-leading wireless network.”
Since 2000, TELUS has invested more than $215 billion in network infrastructure and spectrum to enhance the coverage, speed and reliability of its world-class network and connect our customers across Canada. In an increasingly global and digital economy, TELUS continues to invest in critical technology components that will drive future enablement of TELUS PureFibre and 5G networks which will support innovation and help drive digital development across industries in a new age of hyper-connectedness.
The gigabit-enabled TELUS PureFibre network is among the most advanced communications infrastructure available in the world today. Since 2013, TELUS has connected 116 communities in B.C., Alberta and eastern Quebec to the TELUS PureFibre network, and will have connected more than 50 Indigenous communities in B.C. and Alberta by the end of next year. TELUS PureFibre network is also the backbone of TELUS’ wireless network, enabling more wireless capacity and faster speeds throughout Western Canada and Eastern Quebec, laying the groundwork for 5G technologies in the years ahead.
TELUS has also been recognized for its network superiority by other industry-leading experts, including the H2 OpenSignal Awards in 2018, where TELUS secured the top spot for 4G LTE network speeds in Canada for the second year in a row. In September 2018, TELUS was named Canada’s fastest mobile network by PC Mag, spotlighting its highly optimized core network. Lastly, Ookla recognized TELUS as having Canada's Fastest Mobile Network during Q3-Q4 2018.
The J.D. Power Canada Wireless Network Quality Performance StudySM measures satisfaction based on recent customer usage activities in three areas that impact network performance: calling, messaging, and data connections. For information about the Canada Wireless Network Quality Study, visit https://www.jdpower.com/business/resource/canadian-wireless-network-quality-performance-study.
TELUS (TSX: T, NYSE: TU) is one of Canada’s largest telecommunications companies, with $14.5 billion of annual revenue and 14.0 million subscriber connections, including 9.7 million wireless subscribers, 1.9 million Internet subscribers, 1.2 million residential voice and 1.1 million TELUS TV customers. TELUS provides a wide range of communications products and services, including wireless, data, Internet protocol (IP), voice, television, entertainment, video and home and business security. TELUS is also Canada's largest healthcare IT provider, and TELUS International delivers business process solutions around the globe.
In support of our philosophy to give where we live, TELUS, our team members and retirees have contributed over $690 million to charitable and not-for-profit organizations and volunteered more than 1.3 million days of service to local communities since 2000. Created in 2005 by President and CEO Darren Entwistle, TELUS’ 13 Canadian community boards and five International boards have led the Company’s support of grassroots charities and have contributed $72 million in support of 7,000 local charitable projects, enriching the lives of more than 2 million children and youth, annually. TELUS was honoured to be named the most outstanding philanthropic corporation globally for 2010 by the Association of Fundraising Professionals, becoming the first Canadian company to receive this prestigious international recognition.
For more information about TELUS, please visit telus.com.
For more information, please contact:
TELUS Media Relations