Tesla recalls faulty cars as safety glitch identified
Tesla (TSLA) models 3 and Y are being recalled in Germany because of a technical problem in the cars’ emergency system that has affected 59,000 vehicles globally.
The Federal Motor Transport Authority found a software flaw was causing a breakdown of the eCall, which is designed to automatically contact emergency responders in the event of a serious accident.
“Software error leads to failure of the eCall system,” the agency said, adding that the fault has only been identified in Model Y and 3 units produced this year. German media first reported on the notice on Saturday.
The federal agency can only order a recall in Germany, but said on its website that a total of more than 59,129 Teslas would be affected worldwide.
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The Model 3 is currently the best-selling EV in the UK, having sold 34,783 units last year, figures from the Society of Motor Manufacturers and Traders (SMMT) show.
Affected owners in Germany are being told to call the manufacturer or drive to an authorised repair shop for a software update.
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Emergency Call or eCall is an emergency call system that automatically contacts emergency responders and communicates standard information to a Public Safety Answering Point in the event of a serious accident or emergency.
This service gets activated automatically if airbags deploy or a severe collision is detected.
The recall is just one of the many headaches CEO Elon Musk has had to face this year as Tesla also recalled 130,000 vehicles across the US in May due to overheating touch screens.
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The US National Highway Traffic Safety Administration (NHTSA) early in June upgraded its probe into 830,000 Tesla vehicles with the advanced driver assistance system Autopilot, after more than a dozen cars using its self-driving system crashed into parked emergency vehicles.
Musk announced on Saturday Tesla delivered 17.9% fewer electric vehicles in the second quarter because of China's COVID-19 shutdown and disruptions in the supply chain.
Tasla's boss also said last month the car manufacturer's factory in Texas and the one in Berlin are "losing billions of dollars" due to a shortage of batteries and problems with Chinese ports.
Tesla has been approached for comment.