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The top 10 skills hiring managers will want in 2020

Adriana Belmonte
Associate Editor

According to the World Economic Forum, hiring managers in 2020 will be looking for soft skills.

So while artificial intelligence is becoming more prevalent in the workplace, there is still a need for the human element in many occupations.

These skills include complex problem solving, critical thinking, creativity, people management, coordinating with others, emotional intelligence, decision making, service orientation, negotiation, and cognitive flexibility.

(Source: Future of Jobs Report, World Economic Forum)

‘We need you to think outside the box’

In one survey, 73% of hiring managers said that creative and abstract thinking are going to become more important in the next few years

“What’s interesting is these are skills that you really can’t have through a machine,” Yahoo Finance’s Dion Rabouin said on Midday Movers (video above). “Now it’s like, ‘We need you to think outside the box.'”

These qualities that hiring managers are searching for are often referred to as “soft skills” by job seekers. For many places, this is what sets applicants apart from others who simply check off the traits in job description boxes.

“Let’s go back 100 years and think how it’s changed. What was the top thing then? Like ‘Be really strong so you can move hay’,” Yahoo Finance anchor Jen Roger said on Midday Movers (video above).

“I actually really like [that list] because it’s not about what you’re born as and how big or how strong you are or what sex you are,” Rogers added. “Everybody can do these things. I love seeing creativity on there.”

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Read more: Women in the financial industry see the biggest gender pay gaps

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