U.S. Markets closed

Toyota and Lexus Recall Cars That Can Stall Abruptly While Driving

Keith Barry

Consumer Reports has no financial relationship with advertisers on this site.

Toyota and Lexus are recalling about 696,000 vehicles from the 2018 and 2019 model years because their fuel pump could stop working, which could lead to a sudden stall or hesitation while driving. The problem increases the risk of a crash, especially when the vehicle is traveling at a high speed.

If a fuel pump fails, a driver may notice that the vehicle’s engine starts running rough and that warning lights may appear on the dashboard. The engine might not restart if it stalls.

Currently, there is no remedy for this recall. A spokesperson for Toyota, which is also the parent company of Lexus, told Consumer Reports that the automaker does not know when a recall will be available, but that it is “investigating the issue.”

When asked by CR, Toyota would neither confirm nor deny that there have been crashes or injuries related to this problem.  

The Details

Vehicles Recalled
• 2018 and 2019 Toyota 4Runner, Highlander, Land Cruiser, and Sequoia SUVs; Toyota Camry sedans; Toyota Sienna minivans; and Toyota Tacoma and Tundra pickup trucks
• 2018 and 2019 Lexus ES 350, GS 350, IS 300, LS 500 and sedans; Lexus LC 500, RC 350, and RC 300 coupes; and Lexus GX 460, LX 570, and RX 350 SUVs
• 2019 Lexus NX 300 and RX 350 L SUVs and GS 300 sedans
• 2019 Toyota Avalon and Corolla sedans

Hybrid vehicles are not included in the recall.

The problem: A faulty fuel pump may stop working, which could cause the vehicle to stall.

The fix: Toyota does not currently have a fix for this issue.

How to contact the manufacturer: Toyota will notify owners of affected vehicles by mid-March. Owners can also contact Toyota customer service at 800-331-4331 or Lexus customer service at 800-255-3987.

NHTSA campaign number: The National Highway Traffic Safety Administration does not yet have a campaign number for this recall.

Check to see whether your vehicle has an open recall: NHTSA’s website will tell you whether your vehicle has any open recalls that need to be addressed.

If you plug your car’s 17-digit vehicle identification number (VIN) into NHTSA’s website and a recall doesn’t appear, it means your vehicle doesn’t currently have any open recalls. Because automakers issue recalls often, and for many older vehicles, we recommend checking back regularly to see whether your vehicle has been recalled.



More from Consumer Reports:
Top pick tires for 2016
Best used cars for $25,000 and less
7 best mattresses for couples

Consumer Reports is an independent, nonprofit organization that works side by side with consumers to create a fairer, safer, and healthier world. CR does not endorse products or services, and does not accept advertising. Copyright © 2020, Consumer Reports, Inc.