VANCOUVER, BRITISH COLUMBIA--(Marketwired - Sep 12, 2013) - Uniserve Communications Corporation (TSX VENTURE:USS) (the "Company" or "Uniserve") is pleased report on management's plans and initiatives for the Company as it moves forward.
During the most recent quarter, management reviewed several business opportunities both external and internal to the Company, which were determined to be highly advantageous in meeting objectives of increasing revenue and creating synergies on an operational level. The opportunities that were identified are a mix of new business initiatives, acquisition candidates, internal operating changes and efficiencies, ongoing CRTC applications and technical infrastructure modifications to enhance service and product offerings. All of which are designed to increase revenue and decrease the cost of service provision.
One example of this innovative and strategic thinking was the development of the Uniserve "Simplicity Telephone" offering, which now provides feature rich, affordable digital phone systems to small and medium sized businesses.
Simplicity combines traditional technology with the flexibility and features of IP based connections thereby providing the ultimate in reliability and performance in a cost competitive format. Adding to the value and virtually eliminating all risk is that it is provided as a no contract rental which includes the equipment, phone lines, and fully featured display phones at a price that others are offering just the monthly connection charge. This is made possible by being both the Internet provider, the phone company and the national distributor for the equipment as well as a sophisticated and intricate telecommunications network further allowing for free long distance calling for many destinations. The result is no risk, low cost, easy implementation, no commitment, tremendously reliable offering with all features included so customers don't have to decide what pieces they can afford - it's all included, at no risk.
Uniserve has made a substantial investment over the last few months in its new security and integrations division and as a result of that are already seeing substantial opportunities arising which expect to be realized in the coming months. Since Uniserve also provides the connectivity for these services it provides a double win. In a recent meeting with one multi-million dollar oil and gas industry company, it came to light that Uniserve's unique ability to be the one point of contact for security, Internet and phone services was a 'game changer' for them and work is underway to secure the transition of all services to Uniserve as well as others in that very lucrative industry sector.
Another area of improvement was within our call centre which was repatriated from a third party international provider back to the Vancouver head office. This has resulted in vastly improved customer satisfaction and retention due to faster and improved communication and problem resolution as well as created the opportunity to introduce and cross-sell other Uniserve products to a captive audience. The Vancouver call centre not only provides the opportunity for the Company to better serve our customers and increase the bottom line, but also creates jobs which will directly benefit the local work force and economy.
The implementation of the strategic plan is expected to elevate Uniserve's exposure to the general public and the business community to make them aware that there is an alternative telecom solution provider other than the large carriers that dominate the market currently.
As the Company rolls out its strategic plan, Management will continue to report on the progress and ongoing success of each phase of increasing revenue, expanding profitability and increasing shareholder value.
Uniserve Communications Corporation (TSX VENTURE:USS) is a leader in the integration and delivery of voice and data services over multiple IP networks directly or through wholesale partnerships to businesses and retail consumers throughout Canada. Learn more at www.uniserve.com or at www.sedar.com. This news release was prepared on behalf of the Board of Directors, which accepts full responsibility for its contents.
Bruce Sanderson, President & CEO
Neither TSX Venture Exchange nor its Regulations Services Provider (as the term is defined in the policies of the TSX Venture Exchange) accepts responsibility for the adequacy or accuracy of this release. Management has prepared this release and no regulatory authority has approved or disapproved the information contained herein. The statements contained in this news release that are not historical facts are forward looking statements. Such statements are based on management's estimates, assumptions and projections using available information. Uniserve cautions that actual financial results could differ materially from the current expectations due to a number of factors.