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Verint Names 2020 Latin American Customer Engagement Partner of the Year Award Winners

·5 min read

Avaya Latin America, Belltech, ddCom and Wittel Recognized for Outstanding Customer Engagement

Verint® (Nasdaq: VRNT), The Customer Engagement Company, today announced that it has named its Latin American Partner of the Year award winners across several categories, which were presented at the company’s Sales Kickoff event.

The annual recognition honors Verint partners for outstanding achievement. Each winner partnered closely with Verint to help their customers build enduring customer relationships by connecting work, data and experiences across the enterprise.

"We are proud to recognize Avaya Latin America, Belltech, ddCom and Wittel as our 2020 award winners," says Verint’s Diego Gomez, vice president, Latin America and Caribbean. "While the past year has been exceptionally challenging, our partners remained determined and focused on innovation and enabled our customers to leverage AI and analytics to create differentiated experiences."

Partner of the Year, Latin America – Avaya Latin America

Avaya Latin America, a global leader in solutions to enhance and simplify communications and collaboration, was recognized for accelerating its technology integration strategies and its drive to create exceptional customer and employee experiences through solutions powered by artificial intelligence (AI). The company has been a Verint partner for more than 16 years.

"We are honored and thankful for the recognition from Verint as its Partner of the Year," says Juan Pablo Stamati, alliances leader, Avaya Latin America. "It has been a great year working closer together to deliver the best technology and experiences for our clients’ intelligent contact centers. The increased synergy between the teams is paying off. We look forward to a great 2021, with sustained growth and the ability to bring the best solutions to our customers."

Top Three Partner Award Winners

Belltech

Verint recognized Belltech in Brazil, a technology solutions integrator, with the ‘Special Project Award’ for the successful Verint Automated Verification project implemented in one of the largest private banks in Brazil. Verint Automated Verification provides end-to-end compliance and operational assurance through the Verint Customer Engagement platform. With more than 22 years of experience and presence in seven countries in Latin America, Belltech provides solutions to improve customer experience.

ddCom

ddCom Systems was recognized for its continued success with implementing Verint solutions with a focus on financial compliance and recording, speech analytics and Verint Intelligent Virtual Assistant. ddCom’s achievements and partnership in these areas have resulted in new customer wins with major utilities, financial service organizations and telecommunications companies in Brazil.

Wittel

Wittel was recognized for its a deep knowledge of Verint technology including Interaction Analytics, Financial Compliance and Recording. The company helps ensure the solutions meet customers’ changing needs and provide substantial business benefits. The partnership and joint sales activities resulted in the successful implementation of Verint Speech Analytics for financial service organizations throughout Brazil. Wittel offers complete solutions for conferences and corporate collaboration, contact centers and trading floors. Wittel takes strategic care of the interactions between companies and their customers and is present in all stages of this process.

The Verint Partner Program has more than 350 partners in over 100 countries across the globe. The program objective is to create a highly successful global partner ecosystem that leverages Verint solutions and expertise to build enduring customer relationships. It’s through these partnerships that our customers can power today’s evolving workforce, meet increasing consumer interaction volumes and demands and deliver differentiated experiences at scale. This ecosystem is made up of resellers, OEMs, system integrators, and service/delivery partners. Verint partners have access to market leading technology, training, best practices and other resources to successfully implement customer engagement solutions in the cloud, on premise, or in a hybrid environment. Partners are selected for their expertise, innovation and dedication to helping organizations deliver exceptional customer experiences. Find more information about Partnering with Verint.

Visit Verint’s Customer Engagement Cloud Platform for more information.

About Verint Systems Inc.

Verint® (Nasdaq: VRNT) helps the world’s most iconic brands – including over 85 of the Fortune 100 companies – build enduring customer relationships by connecting work, data and experiences across the enterprise. The Verint Customer Engagement portfolio draws on the latest advancements in AI and analytics, an open cloud architecture, and The Science of Customer Engagement to help customers close the engagement capacity gap.

Verint. The Customer Engagement Company. Learn more at Verint.com.

This press release contains "forward-looking statements," including statements regarding expectations, predictions, views, opportunities, plans, strategies, beliefs, and statements of similar effect relating to Verint Systems Inc. These forward-looking statements are not guarantees of future performance and they are based on management's expectations that involve a number of risks, uncertainties and assumptions, any of which could cause actual results to differ materially from those expressed in or implied by the forward-looking statements. For a detailed discussion of these risk factors, see our Annual Report on Form 10-K for the fiscal year ended January 31, 2020, our Quarterly Report on Form 10Q for the quarter ended October 31, 2020, and other filings we make with the SEC. The forward-looking statements contained in this press release are made as of the date of this press release and, except as required by law, Verint assumes no obligation to update or revise them or to provide reasons why actual results may differ.

VERINT, THE CUSTOMER ENGAGEMENT COMPANY, BOUNDLESS CUSTOMER ENGAGEMENT, THE ENGAGEMENT CAPACITY GAP and THE SCIENCE OF CUSTOMER ENGAGEMENT are trademarks of Verint Systems Inc. or its subsidiaries. Verint and other parties may also have trademark rights in other terms used herein.

View source version on businesswire.com: https://www.businesswire.com/news/home/20210331005131/en/

Contacts

Media Relations
Amy Curry
Verint Systems Inc.
amy.curry@verint.com

Investor Relations
Matthew Frankel
Verint Systems Inc.
matthew.frankel@verint.com