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Western Union and Cencosud Announce Partnership to Send Remittances Abroad Through Jumbo and Santa Isabel Supermarkets

  • Thanks to this joint effort, customers of Cencosud supermarkets in Chile, which total more than 250 Jumbo and Santa Isabel stores from Arica to Puerto Montt, will be able to send money internationally to the 200 countries and territories where Western Union operates

SANTIAGO, Chile, October 04, 2023--(BUSINESS WIRE)--Cencosud, one of the leading retailers in the Americas, and Western Union, a global leader in international money transfer services, announced a partnership for sending remittances abroad. This new service is being implemented in Jumbo and Santa Isabel supermarkets in Chile and will enable customers to send money quickly and securely to more than 200 countries around the world.

"This agreement reinforces and strengthens Western Union's presence as a leader in remittance operations in the Chilean market, providing a convenient and accessible solution for customers' money transfer needs, which is in line with our people-centric approach to providing world-class customer service," said Priscila Nogueira, Western Union's country manager for Chile.

Leyla Álvarez, Cencosud's Payment Methods Manager, said that "this joint work allows Supermercados Cencosud Chile to strengthen its value proposition with a new service that is in great demand in the country." She added that "doing so with a leading company such as Western Union is in line with our objective of offering an agile and quality service throughout our customers' shopping experience."

Thanks to this joint effort, customers of Cencosud supermarkets in Chile, which total more than 250 Jumbo and Santa Isabel stores from Arica to Puerto Montt, will be able to send international money transfers to the 200 countries and territories where Western Union operates, for up to USD 1,000 per month. The remittance will be available to recipients in a matter of minutes, and they will be able to pick it up at any of the financial institution's offices worldwide.

To carry out the money transfer operations, customers will first have to upload the remittance data in the Western Union Chile app, available in the App Store and Google Play. Once the previous step is completed, they will only have to indicate, at any Jumbo and Santa Isabel supermarket checkout, the phone number they registered in the app and make the corresponding payment.

The partnership between Cencosud and Western Union is a significant step towards providing accessible financial solutions to customers in the country. Through this initiative, both companies are committed to improving people's lives with services that facilitate their money transfer needs around the world.

About Western Union

The Western Union Company (NYSE: WU) is committed to helping people around the world who aspire to build financial futures for themselves, their loved ones and their communities. Our leading cross-border, cross-currency money movement, payments and digital financial services empower consumers, businesses, financial institutions and governments—across more than 200 countries and territories and nearly 130 currencies—to connect with billions of bank accounts, millions of digital wallets and cards, and a global footprint of hundreds of thousands of retail locations. Our goal is to offer accessible financial services that help people and communities prosper. For more information, visit

About Cencosud

Cencosud is one of the largest and most prestigious retailers in the Americas. It has operations in Argentina, Brazil, Chile, Peru, Colombia and the United States - in addition to a commercial office in China and a technological HUB in Uruguay - where it develops a successful multi-format strategy that today employs more than 122 thousand people. Its operation encompasses several business lines, such as Supermarkets, Home Improvement, Department Stores, Shopping Malls and Financial Services.

Additionally, it develops other business lines that complement its core operation, such as Cencosud Media and Cencosud Ventures. All of them stand out for their quality, excellent level of service and customer satisfaction. More information at

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Brad Jones, Western Union,