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Yelp's Transformed Business Model Drove Strong Fourth Quarter and Year End Results

2021 Net Revenue reached a new high of $1.03 billion

2021 Net Income grew to positive $40 million

2021 Adjusted EBITDA increased to a record $246 million

Forecasts 2022 Net Revenue in the range of $1.16 billion to $1.18 billion and Adjusted EBITDA1 in the range of $260 million to $280 million

SAN FRANCISCO, February 10, 2022--(BUSINESS WIRE)--Yelp Inc. (NYSE: YELP), the company that connects people with great local businesses, today posted its financial results for the fourth quarter and full year ended December 31, 2021 in the Q4 and Full Year 2021 Shareholder Letter available on its Investor Relations website at www.yelp-ir.com.

"After entering 2021 as a structurally stronger business, our elevated pace of product innovation, together with the consistent execution of our strategic initiatives led us to deliver strong year-end financial results," said Jeremy Stoppelman, Yelp’s co-founder and chief executive officer. "Net revenue surpassed pre-pandemic levels, driven by record Advertising revenue from our services categories and our multi-location and self-serve channels. Looking ahead, we believe that connecting consumers with great local businesses through trusted content will be even more relevant to a broader audience, and we plan to keep investing in the Yelp product experience to position our business for profitable growth over the long term."

"Yelp achieved a record annual Adjusted EBITDA margin of 24% in 2021, even as we increased our strategic investments throughout the year," said David Schwarzbach, Yelp’s chief financial officer. "As we look to capitalize on the substantial opportunities ahead, we plan to further invest in a broad set of product and marketing initiatives designed to drive long-term shareholder value."

1 Yelp has not reconciled its Adjusted EBITDA outlook to GAAP Net income (loss) because it does not provide an outlook for GAAP Net income (loss) due to the uncertainty and potential variability of Other income, net and Provision for (benefit from) income taxes, which are reconciling items between Adjusted EBITDA and GAAP Net income (loss). Because Yelp cannot reasonably predict such items, a reconciliation of the non-GAAP financial measure outlook to the corresponding GAAP measure is not available without unreasonable effort. We caution, however, that such items could have a significant impact on the calculation of GAAP Net income (loss). For more information regarding the non-GAAP financial measures discussed in this release, please see "Non-GAAP Financial Measures" below.

2021 Key Business Highlights

Yelp recorded profitable growth in 2021, even as the macro environment continued to fluctuate:

  • Net revenue increased by 18% year over year and by 2% from Yelp’s pre-pandemic performance in 2019 to a record $1.03 billion, at the high end of the company’s outlook range from November 2021, and $27 million above the high end of its initial outlook range from February 2021.

  • Net income increased by $59 million year over year to positive $40 million and Adjusted EBITDA increased by 76% year over year to a record $246 million — $3 million above the high end of the outlook range provided in November 2021, and $76 million above the high end of Yelp’s initial outlook range from February 2021. Net income was approximately flat compared to 2019, while Adjusted EBITDA margin increased by three percentage points.

  • Yelp’s elevated pace of product innovation supported record Advertising revenue from Services businesses, which increased by 18% year over year and 19% from 2019. Revenue from the Home Services category increased nearly 40% from 2019 to a record level in 2021.

  • Advertising revenue in Yelp’s Self-serve and Multi-location channels also hit record levels in 2021. Multi-location channel revenue increased by approximately 30% year over year and nearly 15% from 2019 to represent approximately 27% of Advertising revenue in 2021. At the same time, Self-serve revenue grew 45% year over year and 65% from 2019 to represent approximately 17% of Advertising revenue in 2021.

  • Ad clicks increased by 24% year over year and Average CPC declined by 5%. Yelp also reported that the overall retention rate for non-term advertisers’ budgets increased by more than 40% from 2019, to reach an annual record in 2021.

  • Advertising revenue from Restaurants, Retail & Other (RR&O) businesses increased over the course of 2021 to reach a total of $377 million, up 18% from 2020, despite ongoing pandemic-related restrictions and labor and supply chain headwinds. Advertising revenue in these categories remained 19% below 2019 levels while Paying advertising locations were down just 8% from 2019, which the company believes represents a substantial opportunity for further recovery as macro headwinds recede.

  • Notably, Yelp achieved these results following the realignment of its go-to-market channels in 2020, including the reduction of its Local sales force to approximately 50% of pre-pandemic 2019 levels.

Outlook

The company expects 2022 Net revenue will be in the range of $1.16 billion to $1.18 billion as it continues executing on its strategic initiatives. The company also expects Adjusted EBITDA will be in the range of $260 million to $280 million as it continues to invest behind its strategic initiatives.

Quarterly Conference Call

Yelp will host a live Q&A session today at 2:00 p.m. Pacific Time to discuss the fourth quarter and full year 2021 financial results and outlook for the first quarter and full year of 2022. The webcast of the Q&A can be accessed on the Yelp Investor Relations website at www.yelp-ir.com. A replay of the webcast will be available at the same website.

About Yelp

Yelp Inc. (www.yelp.com) connects people with great local businesses. With trusted local business information, photos, and review content, Yelp provides a one-stop local platform for consumers to discover, connect, and transact with local businesses of all sizes by making it easy to request a quote, join a waitlist, and make a reservation, appointment, or purchase. Yelp was founded in San Francisco in July 2004.

Yelp intends to make future announcements of material financial and other information through its Investor Relations website. Yelp will also, from time to time, disclose this information through press releases, filings with the Securities and Exchange Commission, conference calls, or webcasts, as required by applicable law.

Forward-Looking Statements

This press release contains forward-looking statements relating to, among other things, Yelp’s future performance, the relevance of its trusted content to a broader audience, its investment plans, including the ability of its investments and initiatives to drive profitable long-term growth and shareholder value, and the opportunity for further recovery in Advertising revenue from its RR&O categories that are based on its current expectations, forecasts, and assumptions that involve risks and uncertainties.

Yelp’s actual results could differ materially from those predicted or implied and reported results should not be considered as an indication of future performance. Factors that could cause or contribute to such differences include, but are not limited to:

  • fluctuations in the number of COVID-19 cases and the spread of COVID-19 variants, the vaccination rate in the United States, and the timeframe for the lifting of COVID-19-related public health restrictions;

  • the pace of reopening and recovery by local economies and economic recovery in the United States generally;

  • Yelp’s ability to maintain and expand its base of advertisers, particularly as many businesses continue to face operating restrictions in connection with the COVID-19 pandemic and other constraints;

  • Yelp’s ability to continue to operate effectively with a primarily remote work force and attract and retain key talent;

  • Yelp’s limited operating history in an evolving industry; and

  • Yelp’s ability to generate and maintain sufficient high-quality content from its users.

Factors that could cause or contribute to such differences also include, but are not limited to, those factors that could affect Yelp’s business, operating results and stock price included under the captions "Risk Factors" and "Management’s Discussion and Analysis of Financial Condition and Results of Operations" in Yelp’s most recent Annual Report on Form 10-K or Quarterly Report on Form 10-Q at www.yelp-ir.com or the SEC’s website at www.sec.gov.

YELP INC.

CONDENSED CONSOLIDATED BALANCE SHEETS

(In thousands)

(Unaudited)

December 31,

2021

December 31,

2020

Assets

Current assets:

Cash and cash equivalents

$

479,783

$

595,875

Accounts receivable, net

107,358

88,400

Prepaid expenses and other current assets

57,536

28,450

Total current assets

644,677

712,725

Property, equipment and software, net

83,857

101,718

Operating lease right-of-use assets

140,785

168,209

Goodwill

105,128

109,261

Intangibles, net

10,673

13,521

Restricted cash

858

665

Other non-current assets

64,550

48,848

Total assets

$

1,050,528

$

1,154,947

Liabilities and Stockholders’ Equity

Current liabilities:

Accounts payable and accrued liabilities

$

119,620

$

87,760

Operating lease liabilities — current

40,237

51,161

Deferred revenue

4,156

4,109

Total current liabilities

164,013

143,030

Operating lease liabilities — long-term

127,979

148,935

Other long-term liabilities

7,218

8,448

Total liabilities

299,210

300,413

Stockholders’ equity:

Common stock

Additional paid-in capital

1,522,572

1,398,248

Treasury stock

(2,964

)

Accumulated other comprehensive loss

(11,090

)

(6,807

)

Accumulated deficit

(760,164

)

(533,943

)

Total stockholders’ equity

751,318

854,534

Total liabilities and stockholders’ equity

$

1,050,528

$

1,154,947

YELP INC.

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS

(In thousands, except per share data)

(Unaudited)

Three Months Ended

December 31,

Year Ended

December 31,

2021

2020

2021

2020

Net revenue

$

273,400

$

233,195

$

1,031,839

$

872,933

Costs and expenses:

Cost of revenue(1)

24,045

15,321

78,097

57,186

Sales and marketing(1)

113,379

102,173

454,224

437,060

Product development(1)

70,384

58,457

276,473

232,561

General and administrative(1)

28,859

29,625

135,816

130,450

Depreciation and amortization

17,140

13,125

55,683

50,609

Restructuring

15

32

3,862

Total costs and expenses

253,807

218,716

1,000,325

911,728

Income (loss) from operations

19,593

14,479

31,514

(38,795

)

Other income, net

626

393

2,204

3,670

Income (loss) before income taxes

20,219

14,872

33,718

(35,125

)

Benefit from income taxes

(2,971

)

(6,217

)

(5,953

)

(15,701

)

Net income (loss) attributable to common stockholders

$

23,190

$

21,089

$

39,671

$

(19,424

)

Net income (loss) per share attributable to common stockholders

Basic

$

0.32

$

0.28

$

0.53

$

(0.27

)

Diluted

$

0.30

$

0.27

$

0.50

$

(0.27

)

Weighted-average shares used to compute net income (loss) per share attributable to common stockholders

Basic

72,955

74,524

74,221

73,005

Diluted

76,054

76,971

78,616

73,005

(1) Includes stock-based compensation expense as follows:

Three Months Ended

December 31,

Year Ended

December 31,

2021

2020

2021

2020

Cost of revenue

$

1,029

$

949

$

4,302

$

3,784

Sales and marketing

7,703

7,476

32,335

29,670

Product development

19,817

17,489

81,624

67,622

General and administrative

6,584

6,070

33,418

23,498

Total stock-based compensation

$

35,133

$

31,984

$

151,679

$

124,574

YELP INC.

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS

(In thousands)

(Unaudited)

Year Ended December 31,

2021

2020

Operating Activities

Net income (loss)

$

39,671

$

(19,424

)

Adjustments to reconcile net income (loss) to net cash provided by operating activities:

Depreciation and amortization

55,683

50,609

Provision for doubtful accounts

14,574

32,265

Stock-based compensation

151,679

124,574

Noncash lease cost

39,339

42,235

Deferred income taxes

(9,190

)

(11,181

)

Asset impairment

11,164

Noncash gain on lease termination

(11,485

)

Other adjustments, net

392

2,193

Changes in operating assets and liabilities:

Accounts receivable

(33,535

)

(13,833

)

Prepaid expenses and other assets

(34,633

)

164

Operating lease liabilities

(41,008

)

(46,283

)

Accounts payable, accrued liabilities and other liabilities

30,004

15,382

Net cash provided by operating activities

212,655

176,701

Investing Activities

Sales and maturities of marketable securities — available-for-sale

290,395

Purchases of marketable securities — held-to-maturity

(87,438

)

Maturities of marketable securities — held-to-maturity

93,200

Purchases of other investments

(10,000

)

Purchases of property, equipment and software

(28,282

)

(32,002

)

Purchase of intangible asset

(6,129

)

Other investing activities

632

333

Net cash (used in) provided by investing activities

(27,650

)

248,359

Financing Activities

Proceeds from issuance of common stock for employee stock-based plans

24,984

27,382

Taxes paid related to the net share settlement of equity awards

(62,545

)

(23,605

)

Repurchases of common stock

(262,928

)

(24,396

)

Other financing activities

(433

)

Net cash used in financing activities

(300,489

)

(21,052

)

Effect of exchange rate changes on cash, cash equivalents and restricted cash

(415

)

214

Change in cash, cash equivalents and restricted cash

(115,899

)

404,222

Cash, cash equivalents and restricted cash — Beginning of period

596,540

192,318

Cash, cash equivalents and restricted cash — End of period

$

480,641

$

596,540

Non-GAAP Financial Measures

This press release and statements made during the above referenced webcast may include information relating to Adjusted EBITDA and Adjusted EBITDA margin, each of which the Securities and Exchange Commission has defined as a "non-GAAP financial measure."

We define Adjusted EBITDA as net income (loss), adjusted to exclude: provision for (benefit from) income taxes; other income, net; depreciation and amortization; stock-based compensation expense; and, in certain periods, certain other income and expense items, such as restructuring costs, impairment charges, a gain on lease termination and fees related to shareholder activism. We define Adjusted EBITDA margin as Adjusted EBITDA divided by net revenue.

Adjusted EBITDA, which is not prepared under any comprehensive set of accounting rules or principles, has limitations as an analytical tool and you should not consider it in isolation or as a substitute for analysis of Yelp’s financial results as reported in accordance with generally accepted accounting principles in the United States ("GAAP"). In particular, Adjusted EBITDA should not be viewed as a substitute for, or superior to, net income (loss) prepared in accordance with GAAP as a measure of profitability or liquidity. Some of these limitations are:

  • although depreciation and amortization are non-cash charges, the assets being depreciated and amortized may have to be replaced in the future, and Adjusted EBITDA does not reflect all cash capital expenditure requirements for such replacements or for new capital expenditure requirements;

  • Adjusted EBITDA does not reflect changes in, or cash requirements for, Yelp's working capital needs;

  • Adjusted EBITDA does not reflect the impact of the recording or release of valuation allowances or tax payments that may represent a reduction in cash available to Yelp;

  • Adjusted EBITDA does not consider the potentially dilutive impact of equity-based compensation;

  • Adjusted EBITDA does not take into account any income or costs that management determines are not indicative of ongoing operating performance, such as restructuring costs, impairment charges, a gain on lease termination and fees related to shareholder activism; and

  • other companies, including those in Yelp’s industry, may calculate Adjusted EBITDA differently, which reduces its usefulness as a comparative measure.

Because of these limitations, you should consider Adjusted EBITDA and Adjusted EBITDA margin alongside other financial performance measures, net income (loss) and Yelp’s other GAAP results.

The following is a reconciliation of net income (loss) to Adjusted EBITDA, as well as the calculation of net income (loss) margin and Adjusted EBITDA margin, for each of the periods indicated (in thousands, except percentages; unaudited):

Three Months Ended

December 31,

Year Ended

December 31,

2021

2020

2021

2020

2019

Reconciliation of Net Income (Loss) to Adjusted EBITDA:

Net income (loss)

$

23,190

$

21,089

$

39,671

$

(19,424

)

$

40,881

(Benefit from) provision for income taxes

(2,971

)

(6,217

)

(5,953

)

(15,701

)

8,886

Other income, net

(626

)

(393

)

(2,204

)

(3,670

)

(14,256

)

Depreciation and amortization

17,140

13,125

55,683

50,609

49,356

Stock-based compensation

35,133

31,984

151,679

124,574

121,512

Restructuring

15

32

3,862

Asset impairment(1)

11,164

Gain on lease termination, net(1)

(3,748

)

(3,748

)

Fees related to shareholder activism(1)

7,116

Adjusted EBITDA

$

68,118

$

59,603

$

246,324

$

140,250

$

213,495

Net revenue

$

273,400

$

233,195

$

1,031,839

$

872,933

$

1,014,194

Net income (loss) margin

8

%

9

%

4

%

(2

)%

4

%

Adjusted EBITDA margin

25

%

26

%

24

%

16

%

21

%

(1) Recorded within general and administrative expenses on our condensed consolidated statements of operations.

View source version on businesswire.com: https://www.businesswire.com/news/home/20220210005736/en/

Contacts

Investor Relations Contact:
Kate Krieger
ir@yelp.com

Press Contact:
Amber Albrecht
press@yelp.com