BMC Software (BMC) is presently witnessing wider acceptance for its software products as different corporate and healthcare organizations are adopting its solutions. A public medical organization in South Taiwan named Kaohsiung Veterans General Hospital (:VGHKS) has recently selected the BMC Control-M Workload Automation solution to enhance its scheduled processing on all applications and platforms across the entire hospital.
This new solution is expected to help business organizations and has managed to drive operational and manpower efficiencies by up to 50.0%. The company is successfully expanding its business in the medical services sector, and has strengthened its relationship with VGHKS, which indicates the growing demand for BMC solutions among medical centers and hospitals.
These solutions are also expected to enhance the efficiency of the operational and HR process and will also help them better execute daily scheduled jobs along with efficient management of different business functions.
Moreover, BMC has secured the total automation order of the University Of Hong Kong, wherein BMC has automated its incident, problem, knowledge and request fulfillment management processes with the company’s Remedy IT Service Management Suite.
After implementing the new software services, the university has experienced greater satisfaction arising from the self-service solutions, which has resulted in greater operational efficiency and also has the potential to improve customer service quality. This has also been beneficial in improving IT resolution and response time, resulting in better operational cost management.
Moreover, the company is trying to re-build its sales model, which addresses sales compensation and attrition. It is also implementing new strategies to manage sales efficiently. BMC is also taking additional measures to improve its business pipeline. This will help the company to improve business volumes, which may be reflected in the results of the upcoming quarter.
Growth seems imminent for the IT solutions provider. Nonetheless, weaker expenditure from different government and private customers and the recent European economic turmoil will remain headwinds for the next few quarters. At the same time, heightened competition from big industry players such as IBM Corp. (IBM), Hewlett-Packard Company (HPQ), EMC Corp. (EMC) and CA Inc. (CA) remains a concern.
Currently, BMC Software has a Zacks #3 Rank, indicating a short-term Hold rating.
More From Zacks.com