EGAN - eGain Corporation

NasdaqCM - NasdaqCM Delayed Price. Currency in USD

eGain Corporation

1252 Borregas Avenue
Sunnyvale, CA 94089
United States

IndustryBusiness Software & Services
Full Time Employees479

Key Executives

Mr. Ashutosh Roy24N/A51
Mr. Gunjan SinhaN/AN/A50
Mr. Eric N. Smit283.16kN/A55
Mr. Promod Narang264.49kN/A59
Mr. Sam HahnN/AN/AN/A
Amounts are as of December 31, 2016 and compensation values are for the last fiscal year ending on that date. Pay is salary, bonuses, etc. Exercised is the value of options exercised during the fiscal year. Currency in USD.


eGain Corporation provides cloud-based customer engagement software solutions worldwide. The company offers eGain software suite, including eGain Mobile for businesses to offer engagement options in the eGain suite to mobile users. It also provides Web applications comprising eGain Offers that helps businesses engage visitors on the company Website and Facebook fan pages; eGain Virtual Assistant that enables conversational automation to engage customers across digital touch points; eGain Cobrowse that enables phone and chat reps to show customers around the Website, help locate information, and hand-hold them during complex tasks; eGain Super Chat for Website visitors to conduct chats with agents; eGain ClickToCall provides Website visitors the ability to request a callback; and eGain SelfService to support customer self-service options. In addition, the company offers desktop applications consisting eGain Advisor Desktop, a desktop for customer service advisors in a digital world; eGain CallTrack call logging system; eGain Mail+Social, a application for processing inbound customer emails and providing email customer response; and eGain KnowledgeAgent, which empowers contact center agents with AI-powered knowledge management. Further, it eGain suite includes eGain Operational Analytics for businesses to monitor, measure, and manage their omnichannel contact center operation; eGain Secure Messaging that enables secure messaging for business with their customers; and eGain Notify, an application to deliver automatic reminders, alerts, and updates at various stages of the customer journey. Additionally, the company offers implementation, solution development, systems integration, and training services. It serves retail, telecommunications, financial services, insurance, outsourced services, technology, utilities, government, manufacturing, and consumer electronics industries. eGain Corporation was founded in 1997 and is headquartered in Sunnyvale, California.

Corporate Governance

eGain Corporation’s ISS Governance QualityScore as of N/A is N/A. The pillar scores are Audit: N/A; Board: N/A; Shareholder Rights: N/A; Compensation: N/A.

Corporate governance scores courtesy of Institutional Shareholder Services (ISS). Scores indicate decile rank relative to index or region. A decile score of 1 indicates lower governance risk, while a 10 indicates higher governance risk.