Interactive Brokers Group, Inc. (IBKR)

IBKR IS ONE OF THE FINEST BROKERS TO DO BUSINESS WITH. NO QUESTION ABOUT IT.

BUT THEIR CUSTOMER SERVICE STINKS & STINKS BIG TIME.

IT TAKES AGES FOR IBKR CUSTOMER SERVICE TO PICK UP THEIR PHONES & IT IS THE SAME CIRCUS EVERY TIME.

THE MANAGEMENT NEEDS TO WAKE UP & FIX THIS PROBLEM OR THEIR CUSTOMERS WHO ARE FRUSTRATED BIG TIME WILL CLOSE THEIR ACCOUNTS.

IBKR IT IS HIGH TIME THAT YOU IMPROVE YOUR CUSTOMER SERVICE.

REGARDING THE END OF TIMBERHILL

Having a chief technology officer who is a buffoon, as well as a psychotic head of software development, is hardly a way to keep a technology business viable.

QUESTION: why didn't they upgrade Timberhill to use modern GPU technologies and stay competitive?

ANSWER: because they couldn't. Just like they couldn't develop a credible disaster recovery plan. They could have gone through six more iterations of stupidity", but all that would have resulted in is two more "suntans".

Regrading Thomas Peterrfy's various decisions in life, we keep having to ask ourselves Sam Kinison's immortal question, "how does that work?" Said question was asked of Thomas Peterffy already in the "Pros and Cons of Tom Frank" podcast on UnderactiveBreakers.com. He didn't have a credible answer there to that little problem, either.

from scuttleblurb.com

The way the introducing broker arrangement works is that IBKR takes all the broker’s client trades and runs them through a volume tier that gives the broker very low rates, and those brokers in turn charge their clients what IBKR would have charged had those clients come to IBKR directly (the introducing broker keeps 2/3 of what the client pays, IBKR gets only 1/3). My understanding is that although these accounts generate far lower revenue per trade, they are still quite profitable because they are unencumbered with recurring sales expenses (the introducing broker, not IBKR, interfaces with the end customer). Still, even if these commissions came on at a 100% contribution margin, we can impute based on IBKR’s brokerage margins that they would still generate far less profit per DART than the average IBKR customer. Furthermore, the ultimate customer being sourced from these introducing brokers is relatively less active in his trading. This quarter IBKR’s average customer account transacted 400 times this year vs. 450 times the prior year and the average introducing broker customer spent $463 in annual commissions compared to $1,437 for the average direct individual customer.

QUESTION FOR JOHN MACENZIE:

John: your summary below of how IBKR common has vastly underperformed the rest of the retail brokerage sector is definitive. The stock is ghosted. No future.

Question for you: to what degree do you think that Tom Frank's "suntan", described in "The Pros and Cons of Tom Frank" podcast on UnderactiveBreakers.com, has impacted upon said underperformance?

Recap for one year, as of today. Sad.
IBKR = 15.5%
ETFC = 57.28%
AMTD = 63.03%
SCHW = 67.29%
GS = 56.45%

IBKR ONE YEAR S & P UNDERPERFORMANCE: 25.21 PERCENT!!!!!!

The numbers are in folks...

In 2016, the S & P 500 rose by... 11.24%

In 2016, IBKR common fell by... 13.97%

That's right, if you simply bought the S & P 500 and held it for the year, you outperformed IBKR common... by...

TWENTY FIVE POINT TWO ONE PERCENT.

Thomas Peterffy should consider himself mocked. So should all IBKR longs. Long and wrong boneheads!

Long and wrong.

UNDERACTIVE BREAKERS CD MAILING!!!!!!

As you read this, the first ever Underactive Breakers CD Mailing is being planned. All analysts who cover the stock, as well as all hedge fund managers who have it in their (no doubt underperforming) portfolios will receive, yes, absolutely free, the Underactive Breakers CD!!!!!!

Song listing:

You Dropped a Bomb on Me!
King Tut Tom Frank
Gays are not Champions

Did we mention that it will be absolutely free???!!!

Zax (Zachs?) has a genuine hatchet job circulating.


Zax (?Zachs) has a nassty hatchwt job on IBKR.
A MODEL OF NEGATIVITY.