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West Corporation (WSTC)

NasdaqGS - NasdaqGS Real Time Price. Currency in USD
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23.345-0.015 (-0.064%)
As of 2:11PM EDT. Market open.
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West Corporation

11808 Miracle Hills Drive
Omaha, NE 68154
United States

IndustryDiversified Communication Services
Full Time Employees10,720

Key Executives

Mr. Thomas B. BarkerChairman and Chief Exec. Officer2.48MN/A62
Ms. Nancee R. BergerPres and Chief Operating Officer1.78MN/A57
Ms. Jan D. MadsenChief Financial Officer and Treasurer1.07MN/A53
Mr. J. Scott EtzlerPres of Unified Communications Services and Pres of Revenue Generation Services879.2kN/A64
Mr. Ronald R. BeaumontPres of Telecom Services and Pres of Safety Services1.16MN/A68
Amounts are as of December 31, 2016 and compensation values are for the last fiscal year ending on that date. Pay is salary, bonuses, etc. Exercised is the value of options exercised during the fiscal year. Currency in USD.


West Corporation, together with its subsidiaries, provides communication and network infrastructure services. It operates through four segments: Unified Communications Services, Safety Services, Interactive Services, and Specialized Agent Services. The Unified Communications Services segment offers unified communications as a service; managed voice services comprising hosted Internet protocol (IP)-private branch exchange, enterprise call management, and hosted IP trunking solutions; network services, such as hosted managed multiprotocol label switching network, cloud-based network security, and professional and system integration services; conferencing services consisting of audio, Web, and video collaboration services; digital media services comprising Webcasting and Webinars, virtual event environments, and video managed and video bridging services; and telecom services, including toll-free, direct inward dialing, and termination services. The Safety Services segment provides carrier, next generation 9-1-1, government solutions, and database management services for wireline and wireless carriers; satellite, telematics, and cable operators; voice over IP providers; alarm/security companies; and public safety organizations, government agencies, and enterprises. The Interactive Services segment offers proactive notifications and mobility, interactive voice response self-service, cloud contact center, Web, mobile, and professional services. The Specialized Agent Services segment provides healthcare advocacy products and services, as well as cost management solutions. The company provides its services to small and medium enterprises in telecommunications, retail, financial services, government, education, utilities, technology, and healthcare industries. It has operations in the United States, Canada, Europe, the Middle East, the Asia-Pacific, Latin America, and South America. West Corporation was founded in 1986 and is headquartered in Omaha, Nebraska.

Corporate Governance

West Corporation’s ISS Governance QualityScore as of July 1, 2017 is 6. The pillar scores are Audit: 2; Board: 6; Shareholder Rights: 6; Compensation: 7.

Corporate governance scores courtesy of Institutional Shareholder Services (ISS). Scores indicate decile rank relative to index or region. A decile score of 1 indicates lower governance risk, while a 10 indicates higher governance risk.